Glais House Care Home

On occasions, the number of carers available to residents has been low with some waiting for the toilet, however, they all do their very best.

Staff are amazing, always go above to support residents. Staff are always ready to help everyone and make residents smile and laugh, no matter what.

Glais House is an excellent care home, we are pleased that our father is here. The staff including carers, nurses and management are very caring and work to the highest standards. We can be confident that our father is looked after well whether we are visiting or not.

I am always welcomed warmly and see genuine care towards my dad and all residents. My dad's quality of life is now amazing and he often says he can't imagine being anywhere else. We cannot praise the staff enough, they are incredible people who work so hard but always with a huge smile, Thank you Glais House!

I am extremely happy with the care my Mum receives at Glais House Nursing Home. The staff are always friendly, polite, caring and always ask if there is anything they can do for us. The summer fete last Friday was outstanding. It allowed residents, friends and family to get together in an environment which was safe and enjoyable for all.

Overall a fabulous, clean and safe place.

Very pleased with Glais House, it's clean and the staff are very friendly. The grounds are very well looked after and it's only a short drive from home.

Sadly my aunt died this month. She had been in Glais House for just over 5 years. During her time at Glais House she had wonderful, loving care. The staff are excellent, they are respectful and caring and extremely kind. A first-class home with the most wonderful staff. My aunt had 5 happy years there. We, as a family, cannot thank the staff enough. I cannot find any faults with the home.

I have good friends visiting which I look forward to. I am unable to go out and about visiting or shopping - my walking in very limited after a heavy fall, I need support.

I visit a friend, who has been resident in Glais House for nearly a year. She has a beautiful large single room with ensuite facilities. She settled into the home very well, and is very happy there. She finds the staff very helpful, caring and friendly, and she highly rates the food. There is an activities coordinator, who organises lots of activities and events, some of which family, and friends are invited to attend. The events are well attended by family and friends, including young children, and everyone is made to feel very welcome and catered for, as they provide lovely buffets and drinks for everyone. I have been visiting my friend for nearly a year now, and I have always found the staff to be friendly and caring. They all seem to be very happy in their jobs, and always seem to be smiling, They always seem to be working hard, in what can be very difficult situations.

My mother was very happy and told me that the staff there were lovely. They are always cheerful and can't do enough for the residents. There are lots of activities every week, and the family are invited to join in. We are made to feel very welcome. All the staff always appear happy and create a welcoming atmosphere for family and friends. Seeing my mother so well cared for makes me feel happy.

My sister and I come every three weeks or so to see our cousin. We visited today and as usual she was well cared for. She is very happy here and likes all the staff. She has a lovely bedroom, to which her daughter has added familiar possessions (photos etc.).

As it happened this was the home of my first choice, so I was very happy from the start. The staff and management have helped me like family, so everything has gone very well.

Mum has been at Glais House for 14 months. The improvement in her health (mental and physical) is attributable to the professional and loving care of the staff (all of them). She now feels safe and secure. She is well loved, care is taken to ensure she gets outdoors whenever the weather permits. Following a nasty fall, when mobility was badly affected, every staff member helped and encouraged Mum to work hard to regain her previous level of self-care and mobility. Miraculous! Full marks to all of you. She remains strong, determined and such a pleasure to visit. We feel blessed. Thank you.

Very satisfied with the care and attention my aunt is given. The staff are so friendly and always willing to help in any situation. The Coronation Party was first-class, the organised singer first-class and the food fantastic.

My mum has been a resident for the past two years at Glais House Nursing Home. She is very happy here and the staff have all become like family to her (and myself). She is cared for so very well here. The home and gardens are beautiful. There are always activities and various functions going on, all of which Mum thoroughly enjoys. I am so very glad that I chose Glais House Nursing Home for her because it stands heads above all the other care homes.

Care for the residents is very good, treated with dignity which is important. Support for the family is always there, all staff will go out of their way to help.

My father and I chose Glais House based on previous visits looking for a home for his late wife. He and I have not been disappointed as the standard of care has met all our expectations. When I visit Dad I check every time that he remains happy and looked after and he remains very happy with all aspects of life at Glais House. I have witnessed interactions between Dad and staff and they have at all times been respectful, caring and supportive. He has been in the home since February 2021 and remains happy, content and comfortable.

I am very happy that Glais House made my mother and our family very welcome at the Jubille party in the grounds. The food was delicious and the atmosphere warm and inviting. The music and animals helped everyone to relax after Covid. The carers were attentive and kind to everyone, just as they always are at Glais. We look forward to regular similar events in the future as this made my mother very happy.

After a fall my dad had been hospitalised for two months and then put in an interim placement at a care home - all by social services. During all this time he was classed as bed bound so for around five months never showered or moved from his bed. Within seven days of being at Glais House, he had been showered and was sitting in an armchair - magical.