Care Provided by Cae Deri
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 14 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Cae Deri to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- accomplish
- Private Owned
Person in charge
- Tracy Heaven (Responsible Individual)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (14)
Visiting
- You will be asked for ID to evidence and will be asked to sign the visitors book on arrival.
Parking
- There are parking spaces available at the front of the house.
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Cae Deri Reviews (7)
2.1
Cae Deri has a Review Score of 2.1 (2.083) out of 10, based on 1 reviews in the last 2 years.
Over all time Cae Deri has 7 reviews.
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Review from Gareth O (Resident / Service User) published on 2 September 2024 Submitted via Website•
Overall Experience
I moved to Cae Deri on 18th November 2018 and left in late 2023, living there for nearly five years. I find it odd that reviews are only being requested now that I've left. Cae Deri used to ask for service users' opinions during staff supervision, but after I provided honest negative feedback, residents' opinions were no longer solicited. Now that I've left, you're asking for reviews, which feels suspicious. I felt unheard at Cae Deri and still do. There was some improvement when the new manager arrived. She decorated the house in colours I selected, which made me feel like I had a voice, unlike the previous manager. Before the new manager, I was left naked in my room, ridiculed by staff, ignored at the table, and treated with sarcasm. Many staff members befriend service users after they leave Cae Deri but avoided me. These same staff members have also avoided adding me on social media. My main concern isn't about social media, but about how poorly they treated me compared to others.
↩Reply from Tracy Heaven, Regional Manager at Cae Deri
Thank you for taking the time to leave a review. I am sorry to hear that you do not feel you had a positive experience at Cae Deri in the earlier years of your placement. Although I am happy to read that you felt recognised and included by the new manager currently in place, and hope that she made...
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Review from Claire L (Resident / Service User) published on 13 March 2024 Submitted via Postal Card•
Overall Experience
The carers are good here.
I enjoy their company.
They all make me happy.
I enjoy their company.
They all make me happy.
I felt really welcome when I moved in.
↩Reply from Tracy Heaven, Regional Manager at Cae Deri
Thank you very much for taking the time to submit a review. I am so glad that you were made to feel welcome and have settled in at Cae Deri so quickly. It is our pleasure to work alongside and support you in your journey with us. We look forward to continuing with this positive relationship we have built moving forward. Thank you again for your kind words.
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Review from L C (Resident / Service User) published on 13 March 2024 Submitted via Postal Card•
Overall Experience
I have been a service user at Car Deri Care Home for the past 3 years.
All of the staff are brilliant, caring and meet the needs of service users. I have had not complaints in 3 years and enjoy living here with the support and advice from the staff.
↩Reply from Tracy Heaven, Regional Manager at Cae Deri
Thank you so much for leaving us such a lovely review. It is our pleasure to work alongside and support you in your journey. We are so glad you are finding such value in working with us. We look forward to continuing to have a positive and meaningful relationship with you.
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Review from Dylah R (Resident / Service User) published on 13 March 2024 Submitted via Postal Card•
Overall Experience
I am happy with the care I have been receiving.
↩Reply from Tracy Heaven, Regional Manager at Cae Deri
Thank you for taking the time to send in a review of your experience of living at Cae Deri so far. It is wonderful to hear you are happy with the service you have received from our support workers. We look forward to continuing to work with and supporting you on your journey with us. Thank you again.
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Review from David C (Resident / Service User) published on 13 March 2024 Submitted via Postal Card•
Overall Experience
Staff at Cae Deri are the best and the greatest. They are honest and reliable and they also come to you if you get any problems.
↩Reply from Tracy Heaven, Regional Manager at Cae Deri
Thank you for taking the time to write a review regarding your experience of living at Cae Deri. We really appreciate your feedback and it is lovely to hear you have built such a positive relationship with the support workers at your residence. Thank you again, and we look forward to continuing to work alongside and support you in your journey.
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Review from C B (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card•
Overall Experience
Due to Covid restrictions, I was unable to visit the care home prior to my mother's admission. My decision to select this care home was done by reading inspection reports online and telephone conversations with the matron. I have received regular updates on Mums condition. Mum always looks clean and well-groomed in photos on Facebook, and on the occasion, I have seen her, Mum looks happy and has gained weight, which she needed to do. Staff seem caring, and Mum appears to have settled in. Covid restrictions have been adhered to well.
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Review from Sandi M (Independent Advocate/Deputyship) published on 30 November 2018 Submitted via Postal Card•
Overall Experience
Secure property with helpful and friendly staff. Everything is well maintained and always clean and tidy.
Residents are well provided for and allowed to live as independently as their needs allow.
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Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Cae Deri.
Upcoming Events
There are no upcoming events for Cae Deri.
Awards / Recognitions (11)
- 29 Nov 2018Recipient: accomplish
- 23 Nov 2018Recipient: accomplish
- 23 Nov 2018Recipient: accomplish
Accreditations
There are no accreditations posted yet for Cae Deri.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cae Deri
What types of Care is Cae Deri registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cae Deri have?
There are 14 Single Rooms.
What are the Facilities & Services at Cae Deri?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cae Deri to the centre of Swansea?
4.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cae Deri to verify any information. View our terms and conditions. Cae Deri has a Basic Service -more info.