Swansea Road, Waunarlwydd, Swansea SA5 4SN
Person in charge: Jane Thomas (Manager)
Local Authority / Social Services: Swansea City and County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 48 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Single Rooms: 48
Latest Care and Social Services Inspectorate Wales* Report on Ty Waunarlwydd: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Ty Waunarlwydd has a Review Score of 6.4 (6.370)
The Review Score of 6.4 (maximum of 10) for Ty Waunarlwydd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ty Waunarlwydd in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.818 for Ty Waunarlwydd is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.552 Points relating to the number of positive Reviews for Ty Waunarlwydd is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.6 Target = 0.104 , then divided by 2 = 0.052
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Martyn W (Son of Resident) on Sunday 12 March 2017. Relates to March 2017.
I have extreme peace of mind with my mother's care at Ty Waun. My mother is being well cared for and the staff understand Alzheimer sufferers, I totally 100% favour Ty Waunarlwydd. I know my mum will be looked after here, and I can go to work knowing for a fact that Ty Waun is looking after mum, where I couldn't because of my life commitments.
How likely would you be to recommend Ty Waunarlwydd? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Ty Waunarlwydd