Ashville

School Street, Brithdir, New Tredegar NP24 6JH
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9.2 11 Reviews
  • Ashville, New Tredegar
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1250 – £1400
  • Self-Funded Nursing Dementia Care: £1250 – £1400

These prices are only a guideline, please contact Ashville to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Kerrie Davies (Manager)

Local Authority / Social Services

Admission Criteria

  • Assessed prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)
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Ashville Reviews (11)

9.2

Ashville has a Review Score of 9.2 (9.161) out of 10, based on 5 reviews in the last 2 years.
Over all time Ashville has 11 reviews.

Overall Experience
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Date Published
  • 11
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Reviewer Connection to Ashville
  • 6
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Total of 11, showing 1-11
Review from Alison A (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was only in Ashville care home for 7 months, she was treated with care and respect and the staff were always extremely helpful. They were always friendly and go out of their way to care for mams needs. I was a regular visitor to this home 2/3 times per week and the staff work very hard and
were always there when needed. My mother passed away in July at the home, the staff displayed great kindness and were very respectful ensuring my mother was as comfortable as possible whilst also being there for myself and family, for this we thank you from the bottom of our hearts.
Reply from S D, Director at Ashville

Thank you so much for your heartfelt message. We are deeply moved by your kind words and truly honoured to have cared for your mother during her time at Ashville Care Home.It means a great deal to our team to know that their efforts made a differencenot only in ensuring your mother was treated with dignity and compassion, but also in supporting you and your family during such a difficult time. Your recognition of their dedication and kindness is profoundly appreciated.Please accept our sincere condolences for your loss. We are grateful to have been part of your mothers journey and will remember her fondly.

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Review from Lorraine H (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I knew from my initial visit to Ashville that we had made the right choice for Mam. She has been a resident since March 2025. On the door it says welcome to our family and I must say there is lovely atmosphere and staff really do make you feel welcome. I am a frequent visitor to the home and I can honestly
say that the carers work so hard. They show utter respect and compassion towards Mam and she trusts them implicitly. They are always polite and courteous and always ask the family if there is anything we need. This level of care is so reassuring when you cannot be there. The home is being constantly cleaned. The team keep the home spotlessly clean. The laundry team keep a constant supply of lovely clean clothes in mam's wardrobe. The bed linen is clean and is changed regularly. A maintenance man is on hand. The food looks nice and of good quality. The ladies always try to accommodate Mam's tastes and needs. GP visits regularly. Ashville is a well managed welcoming care home.
Reply from S D, Director at Ashville

Thank you so much for sharing such a heartfelt and thoughtful reflection. It's truly moving to hear how well your Mam is being cared for at Ashville, and how deeply the staff's compassion and dedication have impacted your family. Thank you for taking the time to share your experience. Feedback like yours not only uplifts the team but also offers comfort and confidence to other families considering Ashville for their loved ones. Once again thank you so much for the positive feedback.

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Review from Peter W (Son of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the home since July 2024. Since day one I have only had positive experiences in relation to my mother's care. All management, care and nursing staff are always engaging, courteous and professional in all aspects of the care provided. They always fully communicate
and update me on my mother's wellbeing and any issues. The level of dialogue and engagement is excellent. I feel Mam is well monitored 24/7 in terms of all her needs and is provided with exceptional dignified care. They have a full program of activities to keep Mam engaged. They are constantly providing food, snacks and drinks throughout the day. The home is warm and very comfortable with both private and shared communal spaces. There are regular weekly GP visits to the home to address any medical concerns.
I have nothing but positive comments about the home, it was the correct choice for my mother.
Reply from Kerrie Davies, Manager at Ashville

Hi Thank you for your kind review on the home. It is our pleasure to ensure that everyone who lives at Ashville is looked after with care and compassion. The home strives to ensure that everyone is treated as a member of the family whether they live here or are visiting. It is good to here that all staff are professional in their interactions and that he home is warm ad comfortable.

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Review from Maria R (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing my mum has dementia,
they honestly go above and beyond from first contact with the manager through the social I was put at ease they really went above and beyond to accommodate mum even to the point of getting her a brand new( baby ) as this was her comfort thing honestly
nothing was too much trouble and the transition was so smooth it's is another level of care and compassion with meeting mums needs honestly this place is second to none the dementia is getting worse but that's obvious but the quality of care and attention to every aspect of mams wellbeing is amazing the lovely staff are like family they are always smiling even through difficult circumstances and mum smiles too because of this which is amazing
They go above and beyond to let her be herself which is a big weight off
the family
Even The food is of good quality they accommodate mums fussiness and they always try to get her involved with activities Thankyou all @ashville you are amazing xx
Reply from Shyam Done, Director at Ashville

Thank you so much for your incredibly kind and heartfelt words. We are truly honoured to have the privilege of caring for your mum, and it means the world to us that you've taken the time to share your experience.At Ashville, we believe that every individual deserves to be treated with dignity, compassion, and respect-especially during the most vulnerable stages of life. Your mum's comfort and happiness are at the heart of everything we do.The mention of the new comfort doll, the personalised attention to her dietary preferences, and the joy she finds in our activities are all reflections of the dedication our staff bring to their roles each day. We're proud to have a team that treats residents like family.Your feedback not only uplifts our team but also reinforces our commitment to delivering exceptional dementia care. We're here for your mum and your family every step of the way.

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Review from W M (Son of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Asheville care home for 4 plus years. All staff are incredibly attentive and caring from the Managerass to the ladies who clean the home which is spotless. My mother is very happy and content and that is all I can wish for, nice warm cossy surroundings excellent medical care. I
don't have anything negative to say except thank you Asheville.
Reply from S Done, Director at Ashville

Thank you for sharing such a heartfelt review of Ashville Care Home. We are truly grateful for your kind words and are delighted to hear that your mother has been happy and content during her time with us. Providing warm, comfortable surroundings and exceptional medical care is at the heart of everything we do.It is especially rewarding to know that our entire team, from management to housekeeping, has contributed to creating a welcoming and supportive environment. We deeply value their dedication and commitment to ensuring the highest standards of care for our residents.Your gratitude means the world to us, and we will be sure to share your wonderful feedback with the team. Thank you for trusting us with your mother's care-we remain committed to providing the best possible experience for her.

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Review from David H (Cousin of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is run very well and is looking after my cousin.
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Review from L H (Partner of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Ashville Residential Home give excellent care and support to all residents. Concerning my partner, they are always very helpful, professional and caring.
He has lived in Ashville for two years now and I can find no fault or say I am unhappy with any of the services they provide. The medical
staff are very helpful and so are the management.
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Review from Amanda P (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Ashville for 5 years. She is looked after extremely well. Always clean. Food is really good. Good choices. Staff are very friendly and always welcoming. Home is always clean.
Excellent interaction between care staff and residents. My mother is happy and we know when
we are not there she is well cared for.
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Review from Jennifer P (Daughter of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After crying many tears, it was decided that Dad would have to go into a care home. We were so worried that he would not like it and settle. It is just over two weeks now and Dad is absolutely fine there. The carers are fabulous, attending to all Dad's needs and really making him feel at home.
The
manager is so friendly and always available for a chat if needed. I can honestly say that we have no worries about Dad because of the standard of care he is receiving.
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Review from K H (Son of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is treated with care and respect and the staff are always friendly and go out of their way to care for her needs. I am a regular visitor to this home and the staff work very hard in extremely trying circumstances.
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Review from Susan B (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff has shown nothing but patience and kindness towards my mother since she has been in their care my mother has settled and seems far more content.
The staff also have displayed great kindness to my father every time he visits. After a recent fall my mother had the staff show a lot of concern
towards her and comforted her. They phoned for paramedics and my father immediately.
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Current Review Score: 9.2 (9.161)

Overview of Review Score

The Review Score of 9.2 (9.161) out of 10 for Ashville is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Ashville is calculated as follows: ( (54 Excellents x 5) + (3 Goods x 4) ) ÷ 57 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.214 Points relating to the number of positive Reviews for Ashville is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 5 Positive Reviews ÷ 7 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashville

What types of Care is Ashville registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashville have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ashville?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashville to the centre of New Tredegar?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashville to verify any information. View our terms and conditions. Ashville has an Basic Service - more info.