Springholme Care

Red Wharf Bay, Anglesey, Pentraeth LL75 8EX
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7.6 4 Reviews
  • Springholme Care, Pentraeth
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Care Provided by Springholme Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1027
  • Self-Funded Residential Dementia Care: from £1027

These prices are only a guideline, please contact Springholme Care to find out the exact price for your requirements.

Contact Springholme Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Springholme Care to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Springholme Care Anglesey Ltd

Person in Charge

  • Carol Tomkins (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (3)
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Springholme Care Reviews (4)

7.6

Springholme Care has a Review Score of 7.6 (7.611) out of 10, based on 1 reviews in the last 2 years.
Over all time Springholme Care has 4 reviews.

Overall Experience
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Total of 4, showing 1-4
Review from F A (Sister of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Under the manager who took over in 2024, this care home has provided excellent care to my relative, meeting her changing needs in a sensitive and flexible way. There is a positive culture in this care home - creating a warm environment and high standards of care for individual residents.
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Review from Bryn J (Son of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
After much discussion and assessments by both the social services and Springholme (which was recommended), he moved in.
Told if he had a negative COVID test he would not go into solitary isolation.


All promises of service provision were totally against what had been discussed and accepted by the

home who said they could cater to his needs, him being a falling patient (balance inefficiencies).
Placed in isolation for 14 days (numerous heated discussions to hinder such as this was a life-changing experience and to place isolation on top was ridiculous)
Unable to undersign LPA during his stay due to mental capacity however had the capacity to undersign two large cheques within 3 days of each other? He has deteriorated and having fallen 4 times in one day, the latter rendering hospitalised.


Absolute communication blockage and very abrupt.
Appalling I do not recommend anyone put their loved ones in here – you will regret it. I could go on.

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Review from Elaine P (Daughter of Resident) published on 4 January 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was a resident of Springholme Care for many years and the care given was, for the most part, exceptional and she was happy there. However, towards the end of last year, dementia overtook her. The level of care had slipped because I don't think the home catered for her condition. Eventually,
she was transferred to a Care Facility that catered for dementia sufferers and she passed away in March 2018. My complaint is the total lack of interest the home showed when, as a courtesy, I notified them of her passing. It upset me and had been playing on my mind so, in November, I wrote a letter to them explaining how shocked I was at their total indifference and lack of compassion. At the time she left the home, she was their longest staying resident. I received nothing back from them - no reply, nothing and confess to being terribly disappointed in their total lack of concern.
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Review from Gary C (Son-in-law of Resident) published on 5 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great views over the Menai Straits. All the staff were very friendly and pleasant. Everyone bends over backwards to be helpful. All the staff were very caring. Even the gentleman who helped move furniture and did odd jobs was great. The management seemed efficient, and the staff board was marked with
training schemes various staff had been on while working at the home. The charges were very reasonable under the circumstances. I would highly recommend going to see a number of homes and making your own decision, as I did. But I am able to recommend this particular home from personal experience.
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Current Review Score: 7.6 (7.611)

Overview of Review Score

The Review Score of 7.6 (7.611) out of 10 for Springholme Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Springholme Care is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.111 Points relating to the number of positive Reviews for Springholme Care is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 1 Positive Reviews ÷ 9 = 0.111
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Springholme Care

What types of Care is Springholme Care registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springholme Care have?

There are 45 Single Rooms.

What are the Facilities & Services at Springholme Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springholme Care to the centre of Pentraeth?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springholme Care to verify any information. View our terms and conditions. Springholme Care has an Basic Service - more info.