Owner: Mr & Mrs R Corbould
Person in charge: Jacqueline Tonks (Registered Manager)
Local Authority / Social Services: Isle of Anglesey County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Investors in People.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 45
Rooms with ensuite WC: 37
Weekly Charges Guide: Personal Care Single from £400 (These prices are only a guideline, please contact Springholme Care to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Springholme Care: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 8.1 (maximum of 10) for Springholme Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Springholme Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Springholme Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.111 Points relating to the number of positive Reviews for Springholme Care is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Springholme Care has a Review Score of 8.1 (8.111) from 1 Reviews
Review submitted from a Website Submission by Gary C (Son-in-law of Resident) on Monday 5 June 2017. Relates to May 2017.
Great views over the Menai Straits. All the staff were very friendly and pleasant. Everyone bends over backwards to be helpful. All the staff were very caring. Even the gentleman who helped move furniture and did odd jobs was great. The management seemed efficient, and the staff board was marked with training schemes various staff had been on while working at the home. The charges were very reasonable under the circumstances. I would highly recommend going to see a number of homes and making your own decision, as I did. But I am able to recommend this particular home from personal experience.
How likely would you be to recommend Springholme Care? Extremely Likely
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