Towyn Capel

After a couple of falls at home, dad made the decision it was safer for him to be in residential care. He was treated with dignity and compassion and always felt listened to. The wonderful staff always adhered to his wishes, and made him feel welcome. Dad loved the home cooked meals and was never left hungry, there seemed to be food on offer any time of the day. Dad loved the outdoor area where they have a patio which is an absolute sun trap, where the residence that were able would meet outside and have ice cream and a chat with their friends listening to bird song. They have a wonderful doctor who pops in weekly and also on request will come in to treat residents. He was amazing with my father, and even gave me his phone number and said I could call him at any time with any concerns over dad's health. What makes the care home so special are the staff, they are so loving and went above and Beyond for dad also our family. Thank you Towyn Capel .

Dad left this earth a very happy man and at peace. Thank you Towyn Capel for everything.

Our neighbour was transferred to this home. Excellent and friendly staff. Our neighbour appears to have settled in very well. He looks clean, well-dressed and generally well-cared for. Nothing but praise for this care home.

May I take this opportunity to thank the manager and all the staff, for their kindness, care and patience, while she resided at Towyn Capel. Whoever looks after her in the future will have a hard act to follow. In particular, I would like to thank the kitchen staff for the wonderful food they prepared for birthdays and other special occasions. The Christmas parties were always looked forward to, with all staff sparing no effort to make it a special occasion for the residents. I hope staff and residents remain safe and well in this difficult period, whilst looking ahead to less stressful times. Once again, thank you

Thank you to all the staff for your warmth and friendship.

I have found staff and management very approachable and responsive. They are very busy people but still have time for all residents and relatives, always with a smile! Towyn Capel is a very happy place.

My mother has been in Towyn Capel for two years now and she has settled in very well. Her care needs have changed over this period and I have found the home and staff to be very caring and helpful with my mother's changing needs. She is happy and the care she receives is excellent. It can be difficult at times to watch the changes that are happening to my mother but I find that all the staff in the home are very supportive and take time to explain things. I also feel that it is very welcoming and spotlessly clean.

We as her family were kept very much involved and informed of all aspects of her care.

I find no problems with the home, I can only say nothing is impossible, just ask the staff and they resolve the problems. A very happy care home, thank God I met my friend who told me about Towyn Capel Residential Home.

Diolch o waelod calon. (With heartfelt thanks)