Every member of staff gives excellent care and attention to all the residents.Valerie E(Wife of Resident/Service User)
Every member of staff gives excellent care and attention to all the residents.Valerie E(Wife of Resident/Service User)
Merse House is located in Kirkcudbright in Dumfries and Galloway, South West Scotland, overlooking the River Dee and is close to areas of outstanding beauty.
The home is a warm, friendly and welcoming residential home that provides care and support of up to 32 older people and those living with dementia. The home is designed to provide an inviting atmosphere where residents can feel relaxed and at ease. From cosy living...
Merse House is located in Kirkcudbright in Dumfries and Galloway, South West Scotland, overlooking the River Dee and is close to areas of outstanding beauty.
The home is a warm, friendly and welcoming residential home that provides care and support of up to 32 older people and those living with dementia. The home is designed to provide an inviting atmosphere where residents can feel relaxed and at ease. From cosy living spaces to beautiful outdoor areas, there is a variety of comfortable settings for socialising, relaxation, and recreation.
Everyone who lives at Merse House enjoys a comfortable and spacious en-suite bedroom which they are encouraged to personalise to their individual taste. The home has some wonderful spaces to relax and socialise including large lounge and dining rooms as well as some quiet areas.
The home runs an extensive programme of activities for everyone to enjoy that meets the passions and interests of service users, from one to one and group activities such as arts and crafts, gardening, quiz and game nights and sing-alongs, as well as hosting regular social events, including performances from local entertainers. The team also support people to enjoy days out in the community too!
The chefs prepare nutritious and delicious meals, which are freshly made on site and cater to any dietary requirements.
The team is comprised of trained professionals who are passionate about providing the highest standard of care. With empathy, respect, and kindness at the forefront of everything, the staff members are dedicated to fostering meaningful connections with residents and their families. The dedicated team of caregivers develop individualised care plans to ensure that every aspect of residents' well-being is taken care of.
Discover the difference that Merse House can make in the lives of your loved ones. Schedule a tour today and experience the warmth and compassion of the community.
Contact Merse House to confirm what's included and get a personalised quote:
Prices exclude therapeutic activities such as hairdressing and chiropody.
The price(s) shown are provided by the care home. Contact Merse House for full pricing details and T&Cs.
Merse House has a Review Score of 8.7 (8.661) out of 10, based on 7 reviews in the last 2 years.
Over all time Merse House has 16 reviews.
The staff in Merse house have made a difficult time for us as family an easier transition than expected. The home is happy, comfortable, and a lovely selection of meals. The care my mother is receiving is excellent with all her needs being addressed and dealt with. Everyone is welcoming and all...
The staff in Merse house have made a difficult time for us as family an easier transition than expected. The home is happy, comfortable, and a lovely selection of meals. The care my mother is receiving is excellent with all her needs being addressed and dealt with. Everyone is welcoming and all seem to enjoy their work.
Thank you for your kind feedback. We're so pleased to hear that the team at Merse House has helped make this transition easier for you and your family. It's wonderful to know your mother is receiving excellent care and that you feel welcomed and comfortable in the home. Your comments mean a lot to our staff and will be shared with the team!
My sister is well cared for and appears to be happy whenever I visit her.
My sister is well cared for and appears to be happy whenever I visit her.
Thank you for your lovely feedback. We're delighted to hear that your sister is well cared for and seems happy during your visits. It means a lot to us to know we're making a positive difference.
Services and staff all excellent. Only thing is maybe could do with more activities instead of just sitting all day. Also hydration throughout the day & offers to sit outside on nice days.
Services and staff all excellent. Only thing is maybe could do with more activities instead of just sitting all day. Also hydration throughout the day & offers to sit outside on nice days.
Thank you for your feedback! We're glad to hear you're happy with our staff and services. We appreciate your suggestions on activities and hydration - we'll certainly take them on board to help improve the experience even more.
Staff all seem pleasant and kind and good with mum. I am more than happy.
Staff all seem pleasant and kind and good with mum. I am more than happy.
Thank you so much for your lovely feedback! We're delighted to hear your mum is happy and well cared for. We'll be sure to pass your kind words on to the team - it means a lot to us.
Merse House is probably fairly ok due to the amount it costs every week, which is still a fairly substantial amount! My mother as far as I and other family are aware is well looked after. She has issues sometimes relating to food. After the review, I find the managers are far more forthcoming now...
Merse House is probably fairly ok due to the amount it costs every week, which is still a fairly substantial amount! My mother as far as I and other family are aware is well looked after. She has issues sometimes relating to food. After the review, I find the managers are far more forthcoming now i.e. regarding the welfare of clients and anything else that is happening. Staff I have always found to be very approachable and friendly. Very caring and attentive to their elderly clients. Hopefully, Merse House is on the right track now!
Thank you for your feedback. We're glad to hear your mother is well cared for and that communication with the management has improved. It's great to know you find the staff approachable, friendly, and attentive - we're committed to keeping things on the right track!
My brother has been a resident for 5 years. I have seen the resident every week, in addition, I regularly attend family events. As such, I am aware of my brother's relationship with all the staff and by and large it is good.
My brother has been a resident for 5 years. I have seen the resident every week, in addition, I regularly attend family events. As such, I am aware of my brother's relationship with all the staff and by and large it is good.
Thank you for your feedback. We're so glad to hear that your brother has been well cared for during his time at Merse House, and it's wonderful to know that you have a good relationship with the staff and are actively involved in family events. We truly value the trust you place in us and will...
Thank you for your feedback. We're so glad to hear that your brother has been well cared for during his time at Merse House, and it's wonderful to know that you have a good relationship with the staff and are actively involved in family events. We truly value the trust you place in us and will continue to ensure that your brother receives the best care possible. Your continued support and involvement mean a great deal to us, and we appreciate your kind words.
We are delighted with Merse House. The care my dad gets is excellent and the staff are brilliant. They are always cheerful and very helpful.
We are delighted with Merse House. The care my dad gets is excellent and the staff are brilliant. They are always cheerful and very helpful.
Thank you so much for your kind words. We are thrilled to hear that you are delighted with the care your dad is receiving at Merse House. It's wonderful to know that our staff are making a positive impact with their cheerful and helpful approach. We truly appreciate your feedback and are grateful for the trust you've placed in us to care for your dad. Thank you again for your support!
Every member of staff gives excellent care and attention to all the residents. A decision was quickly made by staff for my husband to be taken to hospital by ambulance when he became so ill. Now my husband is back in Merse House, all members of staff continue with their excellent care and...
Every member of staff gives excellent care and attention to all the residents. A decision was quickly made by staff for my husband to be taken to hospital by ambulance when he became so ill. Now my husband is back in Merse House, all members of staff continue with their excellent care and attention. For anyone whose loved one needs to go into a care home, I would recommend Merse House as their first choice.
Professional and caring throughout. High standards of cleanliness throughout. All staff are welcoming, polite and approachable. Nothing is too much trouble and communication between the staff and relatives is brilliant. Empathy and understanding of both Dad's condition and its impact on his family.
Professional and caring throughout. High standards of cleanliness throughout. All staff are welcoming, polite and approachable. Nothing is too much trouble and communication between the staff and relatives is brilliant. Empathy and understanding of both Dad's condition and its impact on his family.
My husband, who has vascular dementia as well as physical caring difficulties has resided at Merse House for several weeks. I have found the staff smiling and friendly. They appear to care about the residents valuing them who they were as well as who they are now. The food is excellent and I have...
My husband, who has vascular dementia as well as physical caring difficulties has resided at Merse House for several weeks. I have found the staff smiling and friendly. They appear to care about the residents valuing them who they were as well as who they are now. The food is excellent and I have received help with complications of having my life partner in care rather than at home and am grateful to be able to feel that he is safe and well looked after. He seems happy as far as I can tell. Thank you
The person is cared for with dignity and care (very good). The staff are fantastic with the residents. They are well looked after. Some do more than they should.
The person is cared for with dignity and care (very good). The staff are fantastic with the residents. They are well looked after. Some do more than they should.
A huge thank you to all the staff who look after Mum and make her stay at Merse a happy one now she is no longer able to be at home. The staff go out of their way to be caring and helpful in all aspects of her care.
A huge thank you to all the staff who look after Mum and make her stay at Merse a happy one now she is no longer able to be at home. The staff go out of their way to be caring and helpful in all aspects of her care.
The staff are so kind and helpful and Mum is happy living at Merse. Today was Mum's 95th Birthday and the staff went out of their way to put on a tea party for her and made her day extra special. The staff at Merse are a credit to that home. Thank you, from all our family.
The staff are so kind and helpful and Mum is happy living at Merse. Today was Mum's 95th Birthday and the staff went out of their way to put on a tea party for her and made her day extra special. The staff at Merse are a credit to that home. Thank you, from all our family.
It cannot be easy dealing with someone with dementia but they handle him very well, with kindness and patience.
It cannot be easy dealing with someone with dementia but they handle him very well, with kindness and patience.
The home is clean (very) and tidy. The carers and other staff are very polite and my aunty gets great care. I have nothing to complain about.
The home is clean (very) and tidy. The carers and other staff are very polite and my aunty gets great care. I have nothing to complain about.
My husband's Aunty became a resident. The room she had was bright and spacious with a lovely large bathroom. She did not settle right away but the manager and her staff did everything in their power to make her as comfortable as possible, they encouraged her to join in activities and outings. We...
My husband's Aunty became a resident. The room she had was bright and spacious with a lovely large bathroom. She did not settle right away but the manager and her staff did everything in their power to make her as comfortable as possible, they encouraged her to join in activities and outings. We were able to visit anytime and were even able to spend Christmas and birthdays with her.
The manager and staff at Merse House are very caring and are like your family, they take great care of your family member and they keep you informed of all that is going on with them, and what is going on in the home itself.
The last 4 days of Auntie's life, l was able to stay with her morning and night, the staff gave me breaks so l could go and eat and stayed with her while my husband and I went to make funeral arrangements, they made sure she was comfortable and pain-free.
We cannot praise them enough. We could not receive this total patient care in hospital. To the manager and your staff, YOU are the best.
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We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring. Contact us today to arrange a viewing of the home and to meet our team!
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The care home lists weekly fees per person of £1,025 for residential care (respite from £1,025) and of £1,087 for residential dementia care (respite from £1,087). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 32 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merse House to verify any information. View our terms and conditions. Merse House has an Enhanced Service -what an Enhanced Service includes.