Munches Park House

My father has settled well and is content and more engaged which is lovely to see. He is well looked after both personaly and medically and staff have taken the time to find out his likes and dislikes to settle him into good routines. The setting is perfect for him. Bright and airy with various areas to sit in as well as outside in the gardens with hilarious chickens! There are plenty of activities for Dad to access which keeps his brain stimulated and he is more engaged with us all now. The staff are competent, ensuring he is comfortable and cared for, whilst keeping the atmosphere light and cheery and engaging with his sense of humour.

I have found the home well run and well maintained and very clean. The staff are very helpful and I am confident that my husband is being well cared for. The staff being as pleasant and happy as they seem to be is a positive reflection on the managements staff training and positivity. The kitchen is well run and produces excellent food with friendly obliging staff.

No complaints - thank you all x

Would recommend without a doubt.

I am a volunteer in this care home taking my dog in twice a week. I find most of the staff friendly and the home is always spotless. I visit a few of the people there and all seem to be happy even though its not home.

My mother has been in residence here from 3rd August 2024. I have nothing but praise for all the staff. So helpful and caring towards my mum. She did take a while to settle but that was due to her losing her independence etc. They always pop in when passing and have a chat. Their care is excellent as my mum has lost her mobility she needs a lot done for her but, nothing is an issue, lots of cups of tea. Food has been a bit inconsistent of late and as my mum was a cook she does comment a lot. All in all an excellent service.

My brother has been a resident here since 17/6/24. He was an extremely confused, angry and very challenging resident but is now contented and (mostly) compliant, solely down to the patient, compassionate and long-suffering staff. They have always been positive. The manager has a lovely, upbeat approach and did everything in her power to help him settle and succeeded in doing so! She always gets a smile from him which is lovely for family to see. When he has had medical issues staff are just wonderful. Although I can see stress and tiredness etched on their faces they play it all down. I can't praise them highly enough. His personal care is always a priority as he can be difficult but again it's amazing how staff develop little strategies to get him to comply. The food is brilliant! He ate virtually nothing before entering Munches but is enjoying all his food so much which is a joy to see. Residents have numerous activities to opt into and visiting groups plus outdoor spaces to enjoy.

Excellent.

Very helpful and dedicated staff in pleasant surroundings and my mother is very happy. Considering the circumstances, the staff have done an excellent job of keeping the facility covid free.

The staff at Munches Park have done an excellent job of keeping my mum and all the other residents safe during the current crisis. I know she is well cared for which gives the family great peace of mind.

Throughout Covid-19, the staff have been brilliant in enabling contact to be maintained via FaceTime and now, in August, by outdoor visits. It has been an extremely trying time for everyone, but I believe all staff at Munches Park have done their best. They should be congratulated.

Mum has settled well, despite lockdown. Having the telephone has been a great benefit. Recently, she has enjoyed her trips out now that you have transport again. Grateful that visits have been allowed even if in the garden.

I have found my sisters care at Munches Park House to be very good in her 6 1/2 years as a resident.

Very satisfactory. Well cared for.

Welcoming and very clean home. Friendly and homely atmosphere. Excellent food. Beautiful garden and good selection of activities. Maybe more one to one activities. Helpful, local staff. My mother's room is lovely and she settled in very well.

Munches Park is an excellent facility and has proved to be a very positive move for my mum.

My wife has been a resident for almost 5 years. Throughout that time she has been extremely well cared for, being treated with kindness, concern and compassion. The home and staff are well maintained and helpful. I am so impressed with Munches Park House that if/when I need residential care I would be delighted to find a home there.

I am very happy with the care provided to my mother. It is a great comfort knowing that she is safe, nourished and nurtured by carer's, in fact, all staff including catering and domestic staff even the hairdresser. The recent artwork which has been enthused by both residents and staff alike have been very impressive, a great achievement and highly commendable. My mother recently had a short visit to the hospital, on her return she said "Thank God I'm Home" this is a good endorsement.

My mother has received excellent care from the staff. Her health and wellbeing have improved greatly.

I wish there were more activities, especially musical - singing or musicians.