Mossview @ The Opera

49 Francis Street, Lochgelly KY5 9NN
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9.8 53 Reviews
  • Mossview @ The Opera, Lochgelly
Mossview @ The Opera is a care home for older people which is centrally located in Lochgelly on Francis Street. Care is also offered for those with dementia and its associated conditions.

The home is a short drive from Dunfermline, Kirkcaldy, Kelty and Cowdenbeath. The area has good bus and train routes and is accessible via the Edinburgh Airport to Halbeath Park and Ride service for any visitors from further afield.

Person-centered care is offered by an experienced staff team who are hand to help residents to become as independent as possible.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1600
  • Self-Funded Residential Dementia Care: £1550 – £1599
  • Self-Funded Nursing Care: £1650 – £1700
  • Self-Funded Nursing Dementia Care: £1650 – £1700
  • RESPITE Self-Funded Residential Care: £1550 – £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1438

These prices are only a guideline, please contact Mossview @ The Opera to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Suzann Culley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (42)

Visiting

  • The home welcome visitors at any time

Parking

  • Car parking available on site

9.8

Mossview @ The Opera has a Review Score of 9.8 (9.831) out of 10, based on 15 reviews in the last 2 years.
Over all time Mossview @ The Opera has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mossview @ The Opera
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Total of 53, showing 41-53
Review from Carol H (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had the most delicious afternoon tea with our mum. It was beautifully presented and it felt like a real special occasion. We all wore a fascinator for the occasion!
It was really lovely having that special time together with our mum.
Well done to the chef and all staff at Mossview.
Many thanks
Reply from Katrina Valentine-Taylor, Manager at Mossview @ The Opera

Hi Carol,


Thank you for taking the time to complete the review, we are so happy you all enjoyed your afternoon tea with Mum and are able to start making new memories together. I will your lovely comments with the staff team.


thanks again for your time


kind regards


Katrina

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Review from Neil P (Son of Resident) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident of Mossview since 2021 and I can honestly say during this time myself and my immediate family have been very impressed and happy with the care he was received by the staff at Mossview.
The staff at Mossview have gone over and above to make sure he is safe, content, happy,
cared for and content. They have also kept myself and my family up to date with any developments we need to know about. Mossview is clean, friendly and myself and my family are always made to feel welcome when we visit my dad.
My dad also speaks very highly of the staff at Mossview.
They are a really amazing bunch. They do such a good job under really challenging circumstances. Myself and my family owe them so much and I don't think we'll ever truly be able to pay them back for what they do caring for my dad, but hopefully this review goes a small way to show them what they mean to us and how much we regard, appreciate and respect them and the work they do caring for my dad.
Reply from Katrina Valentine-Taylor, Manager at Mossview @ The Opera

Hi Neil,


Thank you so much for taking the time to complete the review. This means a lot to myself and the staff team to receive such positive feedback and to hear how happy you and your family are with the care that your dad is receiving and also more delighted to hear that your dad is happy and settled within the home and speaks highly of the staff team.


Once again, thank you for your time, we do really appreciate it. I will ensure this wonderful review is shared with the staff team.


Kind regards


Katrina


Home Manager

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Review from Karen R (Daughter of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not praise this home enough. The care my mum gets is first class. Every member of staff is so good and professional. I have been in the caring profession myself for 30 years and I would have been so proud to work along the staff here. My mum loves it here, she loves the staff and loves the food.
So I will finish with I know my mum is in a great, safe and caring home.
Reply from Tabatha Jacome-Sturge, Manager at Mossview @ The Opera

Thank you for your kind words, I am glad that your mum is enjoying being here with us and loves the food here.

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Review from Ruth F (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Mossview for around 4 years now and I can say that during this time she has been extremely happy and content. This has meant so much to me and my family and I never have to worry about her. The staff undergo continuous training and are all very kind, cheerful and hardworking.
The housekeeping staff and maintenance keep the surroundings very clean and tidy and Mum’s clothes are laundered daily. The activities for the residents are excellent and planned for each resident's individual likes and abilities. Activities include painting, singing, gardening and too many more to mention. The care staff are great at chatting to the residents and always have a cheery word for them. The food choices are also very good and varied and again, suited to meet individual needs and choices. Communication is also excellent. I can call or email anytime and the staff also phone me with any updates on Mum's care or just to let me know what she has been up to.
Reply from Tabatha Jacome-Sturge, Manager at Mossview @ The Opera

What a wonderful review, thank you for your kind words. We are glad you and your mother has been having such a positive experience with our home.

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Review from Amanda M (Granddaughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran became a resident weeks before covid closed the home to visitors. I feel that the staff have done an excellent job communicating over the last year with regular updates and facilitating visits and look forward to getting back to some normality.
Reply from Tabatha Jacome-Sturge, Manager at Mossview @ The Opera

Thank you for your lovely review, we are enjoying seeing people in the home again.

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Review from James H (Friend of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend stays in the home and due to Covid, I have been unable to visit in person recently. My friend keeps me fully informed of everything. I am exceptionally happy with the contact the activities girl has provided me by making sure I have been kept in touch with my friend. She helps him dial my
number and I am able to speak to him. I have also had video calls from him which has made me get techno-savvy as my own grandson has said. My friend is really enjoying the food there and regular snacks. I see it in his face that he has put on weight. He comments on how friendly everyone is and how he has made many new lady friends who are his new neighbours. He is so happy that it puts my heart at ease that he is alright. When I was able to visit I found the home extremely clean, welcoming and the staff really friendly. I often call late at night to suit my friend and this does not seem to cause any problems, it's just like he is at home.
Reply from Tabatha Jacome-Sturge, Manager at Mossview @ The Opera

Thank you for such a wonderful review, we are very pleased that you and your friend have had such a positive experience with the home.

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Review from Lauren M (Granddaughter of Resident) published on 11 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been amazing with my nan, very supportive and always looking out for her best.
The care staff have patience of saints and have done a tremendous job during covid.
The carehome is very clean, food looks amazing and Nan loves it, great hair dresser for the residents as well.
Reply from Tabatha Jacome-Sturge, Manager at Mossview @ The Opera

What a wonderful review, thank you for your comments. We look forward to seeing every one soon, as visiting recommences.

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Review from Amelia H (Sister of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mossview is a friendly care home, I have always been made to feel welcomed.
My relative is in the home, and has been roughly ten years, she appears happy and is enjoying her time there - the only complaint she has ever given me is food and some staff were not to her standards.
The home is exceptionally
clean and secure.
Reply from Tabatha Jacome-Sturge, Home Manager at Mossview @ The Opera

Thank you for your review, we appreciate your honest feedback, please be reassured we take our feedback very seriously. We currently have a new company head chef and will be revamping all our homes menu's hopefully this will be in progress soon. I look forward to meeting you soon when we welcome back visitors to the home.

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Review from John C (Husband of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel the home is excellent. I would recommend this care home to everybody. They have had a hard year and have come through it with flying colours. Where it is situated in Lochgelly it is very easy to access if you are using a bus as I have in the past. The home is easy to find from the bus stop and
now, thankfully, I travel by car and there are plenty of parking areas.
Reply from Tabatha Jacome-Sturge, Home Manager at Mossview @ The Opera

Thank you for such a wonderful review, we look forward to seeing you back in the home soon once our indoor visits are up and running. It has been quite a difficult year with all the restrictions and we appreciate all the support we have received from our relatives.

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Review from Janice D (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care exceptional, staff are amazing, kind, patient and fun. Would have no hesitation recommending Mossview, very happy with care provided which gives peace of mind. Clean, friendly and great choice of food. Plenty of cake!! Relieved this is where I chose for my relative.
Reply from Tabatha Jacome-Sturge, Home Manager at Mossview @ The Opera

Thank you for a wonderful review, I am new to the team and have seen the wonderful care provided. We look forward to welcoming people back soon and I look forward to getting to know everyone.

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Review from Lynne A (Granddaughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We personally chose this care home to place my grandmother in. She has been in the care home for a few years now and she views it as her own home. She has a lovely large room and her own bathroom. The staff within the home are fantastic and all my gran's needs are met. I cannot recommend this care home
enough.
Reply from Tabatha Jacome-Sturge, Home Manager at Mossview @ The Opera

What a lovely review! Thank you for your kind words, being new to the team I look forward to meeting up with our families and friends when we welcome people back in to the home.

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Review from J D (Daughter of Resident) published on 22 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A small, friendly place with a lovely, homely atmosphere. It has the most caring, patient, thoughtful staff you could ever wish for. My mother is treated as an individual and cared for as such with the staff taking the time to read up on her history and treat her according to her needs. They endeavour
to make her day as fun and joyful as possible paying attention to all her likes and dislikes. They have been absolutely amazing during Covid-19 and I am in no doubt about the care and attention my mother receives from the staff, she loves it. Every visitor is welcomed with a smile making the whole experience feel like a family outing. It's simply a wonderful place to be and I'm so happy this was my choice of home. I have no hesitation in recommending it to anyone. Activities have been restricted due to COVID only, but have no doubt these will resume in time as there seems to be an extensive list of things to do.
Reply from Victoria Hill, Regional Manager at Mossview @ The Opera

Thank you very much for your review, we really appreciate your feedback. We will share it with the team.

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Review from Angus H (Brother of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister recently became a resident. As I live 150 miles away I recently visited the home for the first time and was very impressed with the home, facilities, my sister's room and the attentiveness of all the staff I encountered. I was a few years ago an Assessor for Investors in People and assessed
several care homes, in my opinion, Mossview is certainly one of the best I have encountered.
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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Mossview @ The Opera is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.831 for Mossview @ The Opera is calculated as follows: ( (147 Excellents x 5) + (30 Goods x 4) ) ÷ 177 Ratings = 4.831
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mossview @ The Opera is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Jun 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Adequate (3)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 15 Sep 2025

Please do get in touch to discuss your care arrangements and to arrange a tour.

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Awards / Recognitions (0)

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Meet the Team (7)

Suzann

Suzann Culley

Job Title: Home Manager Joined: 2023

As the home manager at Mossview Care Home, I am committed to delivering high-quality care and creating a positive environment for both residents and staff. I take a hands-on approach while maintaining a strategic overview, ensuring that the needs of our residents are met with dignity and respect. I strive to be approachable and empathetic, fostering open communication and supporting my team to work cohesively.


I focus on continuous improvement, encouraging professional development and addressing challenges proactively. My goal is to create a culture of accountability and inclusivity while ensuring we meet all regulatory standards. I take pride in adapting to the evolving needs of the home and promoting a safe, supportive, and welcoming environment for everyone.

Susan

Susan Morris

Job Title: Team Leader Joined: 2024

As a team leader at Mossview Care Home, I am dedicated to ensuring that our residents receive the highest standard of care. I take pride in my knowledge and experience, using it to coordinate daily tasks and support my colleagues, especially during busy shifts. Teamwork is incredibly important to me, and I work hard to maintain a smooth and efficient workflow within the home.


I am passionate about my role and strive to address the needs of our residents with compassion and professionalism. Handling challenging situations and maintaining a focus on quality care are key aspects of my leadership, and I am committed to making a positive impact every day.

Kelly

Kelly Garaway

Job Title: Team Leader Joined: 2017

As a Team Leader at Mossview Care Home, I am dedicated to ensuring that both residents and staff feel supported and valued. I take pride in leading by example and fostering a positive and collaborative environment where high standards of care are consistently delivered.

Kelly

Kelly Macari

Job Title: Activity co-ordinator Joined: 2022

As the Activity Coordinator at Mossview Care Home, I am passionate about creating meaningful and engaging experiences for our residents. I take pride in organising a variety of activities that cater to individual interests and abilities, helping to promote well-being, social interaction, and a sense of purpose.


I strive to be creative and adaptable, always looking for new ideas to keep our residents motivated and happy. Building relationships with them is a priority for me, as it helps me understand their preferences and ensure they feel valued. My goal is to make every day enjoyable and fulfilling for everyone in our care.

Elaine

Elaine Kirkham

Job Title: Head Chef Joined: 2024

Elaine, as the Head Chef at Mossview Care Home, is passionate about creating nutritious and delicious meals that cater to the diverse needs and preferences of the residents. With a strong focus on quality and presentation, she ensures that every dish not only meets dietary requirements but also brings joy to mealtimes.

Wendy

Wendy Gallagher

Job Title: Hairdresser Joined: 2023

As the hairdresser at Mossview Care Home, I take pride in helping residents feel confident and cared for. My role goes beyond styling hair—I aim to provide a relaxing and enjoyable experience that brightens their day.


I love building relationships with the residents, and taking the time to listen to their stories and preferences so I can create a look that makes them feel special. Whether it’s a regular trim or a fresh new style, I’m committed to ensuring every resident leaves my chair feeling happy and uplifted. It’s incredibly rewarding to know I can make a positive difference in their lives.

Donna

Donna Suttie

Job Title: Head Housekeeper Joined: 2022

As the Head Housekeeper at Mossview Care Home, I am committed to maintaining a clean, safe, and welcoming environment for residents, staff, and visitors. I take pride in ensuring that every area of the home is spotless and comfortable, creating a space where residents feel at ease.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mossview @ The Opera to verify any information. View our terms and conditions. Mossview @ The Opera has an Enhanced Service - more info.