Craighall House

99 Craighall Road, Edinburgh EH6 4RD
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9.5 7 Reviews
  • Craighall House, Edinburgh
Craighall House Care Home, located in the north of Edinburgh and named in the 2024 top ten care homes compiled by The Sunday Times, is a small setting with a real family feel. Led by a fantastic team who are dedicated to delivering the best possible care and support, residents are sure to feel at home the moment they walk through the door.

Purpose-built and designed to offer modern yet homely living spaces, the home offers spacious rooms, each equipped with a kitchenette as well as en suite facilities for 12 residents.

Residents benefit from surrounding greenery as well as great transport links and with easy access to all local amenities, they needn't miss out on being a part of the wider community.
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Care Provided by Craighall House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 12 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1995
  • Self-Funded Residential Dementia Care: from £1995

Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.

These prices are only a guideline, please contact Craighall House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Jo Dickman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (12)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • open visiting

Parking

  • on site parking available

Craighall House Reviews (7)

9.5

Craighall House has a Review Score of 9.5 (9.456) out of 10, based on 7 reviews in the last 2 years.
Over all time Craighall House has 7 reviews.

Overall Experience
  • 6
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Total of 7, showing 1-7
Review from R L (Brother of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Jo Dickman, Manager at Craighall House

We thank you for your review, positive feedback helps us know we are getting things right, we really appreciate it

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Review from Les M (Son of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is being well card for by excellent staff. I get on well with all members of staff, good communication all round. I am kept well updated on my fathers well being.
Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your kind comments, we take great pride in looking after our Residents and their families and it gives us joy to know that we are doing this well

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Review from B A (Daughter-in-law of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely little nursing home. There is many smiling faces and laughter. They emphasise that they work at the residents home. (Not the other way round). It is a real home for our grand mother. The rooms are sun lit. The patio is south facing and warm. We feel that mum is safe. Her weight and her energy
levels get monitored. We got a phone call when mum had a little tumble (once). The carers don't hesitate to call the GP if needed and organise medication very well.
Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience . Our team is dedicated to providing the highest level of care and support, and it means the world to us to know that our efforts are making a difference.Your kind words about our staff and facilities are truly appreciated. We strive to create a welcoming and nurturing environment for all our residents, and your feedback encourages us to continue our commitment to excellence.If there is anything more we can do for you or your loved ones, please don't hesitate to reach out. We are here to help and support you in any way we can.Warm regards,

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Review from E L (Daughter of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very comfortable and well cared for at Craighall House. The staff are very attentive caring and welcoming. The size of the care home means that she gets a very personalised level of care, and the staff listens to her and always tries to ensure her needs are met. It gives me a lot of comfort
to know that she is safe and in such good hands. Her room is lovely, and it is very handy to have a small 'kitchen' area with a mini fridge, as my mother likes having her coffee maker, and it helps her maintain a feeling of independence. The ensuite shower room is also great. The staff always make visitors feel welcome and are also very helpful when it comes to arranging a taxi for an outing or to attend an appointment. It is fantastic having a Park nearby, for outings, and also a small convenience shop, for shopping trips. I am so grateful to the staff for everything they do to support my mother and for making Craighall House such a friendly and welcoming place.
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Review from Davie D (Son of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m absolutely delighted with the home which provides excellent care. The staff are so welcoming and friendly and everyone is made to feel at home. My dad is very happy here and that’s so good to see and gives me peace of mind too.
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Review from C A (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been in the care home for a year. It is a very small, well-run care home. My Mother is very settled and happy here.
The staff is very helpful and accessible and it is very relaxed and friendly.
I cannot thank the staff enough for taking such good care of my Mother.
Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your very kind comments, it's great to get positive feedback about what we are doing well. We love having Mum stay with us and enjoy her witty banter.

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Review from Susan H (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has now been a Resident of Craighall House for over a year, Mum is well looked after and needs a lot of care to see her through the day. Mum and I have found the staff at Craighall House professional and courteous in any dealings we have had with them.
Mum also enjoys the food and loves a bit
of chit-chat with the staff.
We are happy to have found Craighall House although being small, it's like living with a large Family.
Reply from Jo Dickman, Manager at Craighall House

Thank you so much for your lovely comments, it is our pleasure to support your Mum as part of our Craighall family.

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Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for Craighall House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Craighall House is calculated as follows: ( (64 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Craighall House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 1 Jul 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jo

Jo Dickman

Job Title: Care Home Manager Joined: 2010

Jo – Craighall/ Haugh


Jo brings 28 years of nursing experience, having qualified as a Registered Mental Nurse (RMN) in 1994 in Ayrshire & Arran. She joined the Mansfield Care team in 2006 as a Staff Nurse at Argyll House in Kilmarnock, one of our sister homes.


In 2010, Jo relocated to Edinburgh, where she took on the role of Deputy Charge Nurse at another one of our sister homes, Belleville Lodge before stepping into a managerial role in 2013. In 2018, Jo transitioned to Home Manager of Craighall House. Since then, she has continued to grow in her leadership within the company, always striving to provide the highest standard of care.


Passionate about promoting independence, Jo is dedicated to helping residents achieve their full potential. She has built a strong, committed team of highly trained staff who share her vision for exceptional care and support.


At Craighall House, senior staff are all qualified to SVQ 3 as a minimum, while care staff hold SVQ 2 qualifications. Continuous learning and development are at the heart of Jo’s approach, and she ensures that all staff are encouraged and supported to further their skills and knowledge on an individual basis.

Frequently Asked Questions about Craighall House

What types of Care is Craighall House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Craighall House have?

There are 12 Single Rooms.

What are the Facilities & Services at Craighall House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Craighall House to the centre of Edinburgh?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Craighall House to verify any information. View our terms and conditions. Craighall House has an Enhanced Service - more info.