Eagle Lodge

May I say, I appreciate that the transition period from the Salvation Army "charity" to Mansfield Care "Business enterprise" must be a challenging task: However, I find it regrettable that some of our excellent staff have departed during this period, thus leaving me somewhat disconcerted at times. Thank you for letting me have my say.

Eagle Lodge Care Home has proved to be a God send for my Dad. They have been a resident for over 3 years and from the moment they took up residency they have experienced nothing but top rate care and kindness. In the second half of 2025 the home went through a process of change and transition as it moved from one owner to another. During that time, and all the way through to the present, the attention, focus and priority was on the residents and their welfare. The staff work tirelessly to ensure there is a friendly atmosphere as well as to give the residents, with their wide variety of needs, dignity, time and respect.

As you can imagine this not only benefits the residents, it also benefits the family and friends who support from outside the home. Our own experience has been that the care demonstrated in the home inspire confidence and trust for my Mum and others who aren't able to visit regularly. Eagle Lodge is a wonderful place where we have found a high standards to be the norm.

I am delighted with Eagle Lodge and I know my mother is too. She was accepted by Eagle Lodge following the closure of a home where she had also been very happy. We have both been delighted with every aspect of the care at Eagle Lodge including the home itself, its setting and location. When I leave my mother at the end of a day's outing I can see she is happy to back safe at what she has come to regard as a home in every sense. I am eternally grateful to the staff and management. Thank you

My Mum has been part of Eagle Lodge for almost two years we needed a dementia place and this care home has been a god send. They cater for everyone's individual needs and they do activities on a daily basis which my Mum likes to take part in if she feels up to it. They also bring in different singers quiz masters and also therapy animals too.All the staff from domestic to carers to management are all very friendly

My mother moved to Eagle Lodge In December 2025. Since that time the communication between myself and the Care / Home Manager on matters relating to my mother's care has been excellent with emails being answered promptly and comprehensively. Leadership is visible and supportive.

The environment which residents experience is extremely pleasant and the staff are caring, friendly and approachable. There is an activities coordinator who is friendly and enthusiastic who strives to keep activities varied, despite the challenges of varying levels of capability.

The premises are kept clean and pleasant and the cleaning staff are polite and friendly to both my mother and us as a family. The dining room facilities are pleasant and extremely clean with menus on display to view.

I would recommend Eagle Lodge to anyone with a loved one who needs to be kept safe and sound.

The care home has a fantastic staff, who are dedicated and go above to provide a caring service to the clients. The relationships built with the staff are second to none. The building itself shows attention to detail with the additional extras the staff provide. The staff also keep good communication with the family. I really appreciate the effort put in.

My uncle moved into Eagle Lodge care home back in January and we were unsure what to expect. But we are very happy with the care he receives and they are always doing lots of activities and days out. All the staff get on with him and he has a good banter with them.

My dad moved into the Care Home in April this year due to health problems. He is being very well looked after and made to feel very welcome by all the staff. The staff are always very helpful in dealing with any enquiries or problems.

My mother has been in Eagle Lodge for nearly 4yrs now and she is well looked after the carers are amazing lovely people and I am really grateful for the way my mother is looked after I am kept up to date with what is happening with her always welcomed when I visit the home is clean and comfy and she is very happy thank you Eagle Lodge

Keep up the good work and well done all of you.

I cannot overstate how grateful we are to the team at Eagle Lodge for their wonderful care. The uplifting, Salvation Army spiritual emphasis, wonderful care and food combined with a busy and cheerful programme of activities; outings and importantly singing made Mum's stay at Eagle Lodge a pleasure.

My Mum has been a resident in Eagle Lodge for 8 years and the care that she receives is second to none. All staff are approachable and go out of their way to ensure the well being of all residents. When Mum went in we did not expect her to live for long due to conditions that she had but due to the excellent care she has received she is now approaching her 92nd birthday. As a family, we are also kept informed and we feel 'quite at home' when we visit. Cannot rate high enough.

My dad was anxious when moving to Eagle Lodge. They helped him settle in and now he loves his new home. He does get frustrated now and then but that's age-related. They go out of their way to please him and he has developed a great relationship with the staff. He recently went to the theatre and cinema and couldn't wait to share his experience with me. My dad is happy so that makes me very happy.

As a volunteer, I go along when I can to help with a card making activity. The residents love this and the cards are then sold in the care home to raise funds to provide treats for the residents. We can have a wee sing song while making cards and one lady, who never came down from her room just loves card making and is an excellent vendor of the cards at the bi-annual fairs held at the care home. It is heartwarming to see how caring and dedicated all staff are and all are welcomed whether visiting briefly or not! If I ever need to go into care, this would be my number 1 choice!

Eagle Lodge is a wonderful place, staffed by caring, empathetic people. When you enter the building it feels like home. Mum has been there for over 2 years and has been very well cared for. I have been made very welcome as a family member. If you are looking for somewhere for an elderly family member, do consider Eagle Lodge but don't take my word for it, arrange a visit and see for yourself!

My papa is very well looked after. Always clean and well fed. Residents are treated with respect. Plenty of activities.

Dad is treated with respect and dignity. Couldn't wish for better staff or surroundings. I have peace of mind knowing how well he is cared for.

This care home is outstanding they truly care for the residents. My father has changed in that he is more awake and is always presentable. The staff are very helpful.

Can't praise this care home highly enough. From management to carers, kitchen staff to cleaners all helpful, caring and go the extra mile. The activities team are second to none and the variety and quality of activities are fantastic.

For the two and a half years until her death aged 99, Eagle Lodge provided exemplary care for my mother. She was well looked after, fed well, enjoyed many activities and outings and, above all, was very happy despite her strong misgivings about going into a care home in the first place. The staff, without exception, were empathetic, very competent and friendly and kept closely in touch with our family. In fact, they became a second family for my mother. Their end-of-life care after my mother suffered an irrecoverable stroke could not have been better or more dedicated.