Ashgrove Care Home

229 Alexandra Parade, Kirn, Dunoon PA23 8HD
Review Us
8.7 25 Reviews
  • Ashgrove Care Home, Dunoon
Ashgrove is a 65 bedded purpose built Care Home completed in January 2009 - Single rooms with en-suite showers, electric up and down beds, assisted baths, home cooking and baking, spacious air con day rooms great views, looking after Residential and Nursing residents.

Excellent views over the Clyde Estuary adds to residents' satisfaction, with the service set up to provide 24-hour access to qualified and dedicated carers.
Show Ashgrove Care Home on the Map

Care Provided by Ashgrove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Nursing Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1550 – £1550
  • RESPITE Self-Funded Nursing Care: £1550 – £1550
The price(s) shown are provided by the care home. Contact Ashgrove Care Home for full pricing details and T&Cs.

Contact Ashgrove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Ashgrove Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Jacqui Boyce (Manager)

Local Authority / Social Services

Admission Information

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (61)

Ashgrove Care Home Reviews (25)

8.7

Ashgrove Care Home has a Review Score of 8.7 (8.713) out of 10, based on 10 reviews in the last 2 years.
Over all time Ashgrove Care Home has 25 reviews.

Overall Experience
  • 13
  • 9
  • 2
  • 0
  • 1
Date Published
  • 25
  • 5
  • 8
  • 10
  • 15
Reviewer Connection to Ashgrove Care Home
  • 7
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 1-20
Review from Anne G (Sister-in-law of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My relative receives excellent care and had commented on how it is a much better experience than she expected. She gets very good care and attention and is well fed . Overall as good as can be expected in a difficult environment.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your kind review. We really appreciate any feedback. It helps us maintain good standards and focus on any changes / improvements to be made. Thank you for taking the time to leave us a review. Kind regards Jacqui Boyce
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne K (Wife of Resident) published on 4 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had an excellent experience while attending my husbands review. Everything I wanted to know was responded to fully and clearly. I explained that I had only good things to say about every member of staff that I had dealings with and I felt that my husband was receiving the very best of care and was
settling in v well.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your positive review. This feedback is so important to us in making sure we are reaching the high standards we aim for. Thank you from Jacqui (manager)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart G (Son of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review is due to the impeccable care and service that my Mum has received during her final stages of life in Dunoon,
Literally this is second to none, the Care Home is exceptional, from the cleaners, to help, to carers and to the nurses you are the best in what you do and I can only thank you
for your care attention that you gave to my Mum,
I would like to make a donation to your home so you can maintain what you are doing, your staff smile all the time and are always there,
Thank you so much for all help.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your kind review. It was a pleasure to care for your mum. Thank you for taking the time to write this. Kindest regards Jacqui (manager)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gwen H (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express how thankful I am that mum was cared for at Ashgrove Care Home. The staff throughout the care home are exceptional. Always very caring and friendly, willing to help to meet any of mums needs. They became like a family to mum and cared for her deeply. Mum sadly passed away last
week but the weeks leading up to this couldn't have been made any easier. The manager Jacqui and the whole team made every effort to keep us informed of what was happening with mum. They gave us somewhere to sleep during the nights and really took care of us too right through to the very end. If you are looking for somewhere for your relative then I would highly recommend Ashgrove Care Home. They do not seem to have a high turnover of staff like others and they go above and beyond in what must be a very challenging job. Thank you so much!
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for this kind review. It was an absolute pleasure to look after your loved one. These reviews are so important for us to make sure we are always reaching the high standards of care that we are striving for. Kind regards Jacqui (manager)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie G (Granddaughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was cared for here for just over a year, and I will always be incredibly grateful for the kindness, compassion, and dignity the staff showed her every single day. Knowing she was surrounded by people who genuinely cared brought our whole family so much comfort.


In the final week of her life,

the team went above and beyond to support not just her, but all of us. They welcomed our family so warmly and did everything they could to make sure we could spend those precious last moments together with her. Their understanding, patience, and compassion during such a heartbreaking time meant more to us than words can truly express.


We cannot fault this care home at all. The love and respect they showed my nan right up until her passing will never be forgotten. From the bottom of our hearts, thank you to every member of the team for the incredible care you gave her.

Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for leaving us this kind review. We are so happy to hear this positive feedback it lets us know that our residents are receiving the high standard of care that is expected. Sending you kindest regards. Jacqui (manager)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ron L (Husband of Resident) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wife has now been in Ashgrove for Nine months and is well looked after by the caring staff, there is a very good menu for the residents but unfortunately my wife has dementia so doesn't remember what she has eaten
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for taking the time to leave a review for us. We really appreciate your feedback and we are so pleased that you are happy with the standards of care. We will continue to make high standards for our residents a priority here in Ashgrove. Thank you Jacqui Boyce Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Sister of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
On my last visit with my brother he had really bad razor burns on both sides of his neck. This is due to the use of a disposable razor. I have purchased two electric razors can you explain why his is being shaved with a disposable one.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your review. I am sorry that you felt the standard of care was below what we expect. I will contact you via telephone to discuss this individual case. Please remember we are always available and happy to discuss any concerns within the home when you visit. Kind regards Jacqui.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A D (Wife of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm happy with the care my husband receives. The staff is very friendly and caring. My husband is settled and comfortable. A special mention of the activity coordinators , those girls go the extra mile for the residents and their familie.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your review. We really appreciate your feedback. We will continue to strive to provide a high standard of care. Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona M (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So glad the water problems will be sorted in the next two weeks. Also happy the food is going to be reviewed. All staff are 100% they couldn't do any better.
Reply from Sally Bowes, Administrator at Ashgrove Care HomeThank you for your review. We appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 25 December 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall I'm happy with care but very unhappy with seeing a male carer being on his own when providing my mum's personal care, changing her incontinence pad etc. he was very pleasant and there is no issue there but would prefer 2 members of staff present for this. Also, my mum's shower room cupboard
is full of men's shaving foam (no idea why). I feel the food could be a lot better too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James B (Resident) assisted by family/friend published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care I receive. The staff go over and above to ensure they know what I like and what my needs are.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Son-in-law of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted with a warm welcome. Always plenty of staff to offer help if needed. Relative always appears well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Friend of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited my friend on several occasions since her admittance to Ashgrove. Staff have been friendly, approachable and helpful when asked. My friend has sometimes asked for tea to be brought for us which has always happened. Staff have checked on her when I've been present and have been smiling
and friendly to her. The bedroom looks tidy and she has some of her own furniture and possessions, pictures etc.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L T (Friend of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting a resident in Ashgrove, staff and management are always friendly and welcoming. The resident is always comfortable in the bedroom, clean and tidy. Well cared for. Plenty going on to keep the residents active.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela B (Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very kind. Difficult sometimes for agency staff. My diet is limited, the chef is very thoughtful providing meals I am able to eat. Medication sometimes runs out. Management is very helpful, do not have local family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B R (Husband of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that all the staff are dedicated, thoughtful, compassionate and engage very well with my wife. I find the staff very friendly and more than eager to please. A great environment for my wife to reside. Thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kaitlin M (Granddaughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my gran as often as I can, usually every day. My two-year-old son always joins. Not only does my gran love our visits, but I feel all residents and staff do. Everyone is always so welcoming and kind. My gran is thriving in Ashgrove. I am so happy with her progress from the first day to now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Scott L (Son of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with care provided. Mum is happy, clean and well fed. Any illnesses are taken care right away. The home has entertainment on to keep residents stimulated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Wife of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was recently in Ashgrove for an interim placement while waiting on his care package. He very much enjoyed his time there. The staff were all lovely and very helpful. His whole experience in there was very positive, thank you to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Francesca M (Niece of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved into Ashgrove a few weeks ago and has been treated with the utmost dignity and respect. Although she has only been here a few weeks staff know her needs and likes/dislikes so well it feels as though she has been here longer. My aunt herself says she is happy here and very fond of her nurses/carers.
On visiting my aunt is always spotlessly clean, nails clean and painted and one time even sitting with her rollers in. There is a great selection of food and staff quickly identified that she would benefit from adapted cutlery. There are always activities on when we visit and forthcoming events are well displayed. The clinical treatment my aunt has received has been excellent. Staff have been quick to identify when things aren't quite right with her and have responded effectively. Communication is also excellent. Staff are fantastic, always cheery. Nothing is ever a bother. We cannot thank you enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.713)

Overview of Review Score

The Review Score of 8.7 (8.713) out of 10 for Ashgrove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.448 for Ashgrove Care Home is calculated as follows: ( (71 Excellents x 5) + (28 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 116 Ratings = 4.448
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.265 Points relating to the number of positive Reviews for Ashgrove Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 8 Positive Reviews ÷ 13 = 0.615
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 15 Dec 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Adequate (3)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 05 May 2026

We currently have vacancies at Ashgrove Care Home and would be happy to discuss our services and the process for admission to the home. We look forward to hearing from you.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Jacqu

Jacqu Boyce

Job Title: Manager Joined: 2011

I have worked as the manager at Ashgrove for 4 years. I have been a registered nurse for 20 years and I am passionate about high standards of nursing care. As the manager I am always looking for feed back to constantly improve our service so please feel free to get in touch.

Lynsey

Lynsey Perlich

Job Title: Deputy Manager Joined: 2012

Lynsey has been a member of the nursing team in Ashgrove since 2012. Lynsey has many years experience in nursing and is now the deputy manager. Always committed to delivering high standards of care.

Frequently Asked Questions about Ashgrove Care Home

What types of Care is Ashgrove Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashgrove Care Home have?

There are 61 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashgrove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashgrove Care Home to the centre of Dunoon?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove Care Home to verify any information. View our terms and conditions. Ashgrove Care Home has an Enhanced Service - more info.