Ashgrove Care Home

229 Alexandra Parade, Kirn, Dunoon PA23 8HD
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9.3 22 Reviews
  • Ashgrove Care Home, Dunoon
Ashgrove is a 65 bedded purpose built Care Home completed in January 2009 - Single rooms with en-suite showers, electric up and down beds, assisted baths, home cooking and baking, spacious air con day rooms great views, looking after Residential and Nursing residents.

Excellent views over the Clyde Estuary adds to residents' satisfaction, with the service set up to provide 24-hour access to qualified and dedicated carers.
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Care Provided by Ashgrove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1550
  • Self-Funded Nursing Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550

These prices are only a guideline, please contact Ashgrove Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Jacqui Boyce (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 30+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (61)

Ashgrove Care Home Reviews (22)

9.3

Ashgrove Care Home has a Review Score of 9.3 (9.324) out of 10, based on 15 reviews in the last 2 years.
Over all time Ashgrove Care Home has 22 reviews.

Overall Experience
  • 9
  • 10
  • 2
  • 0
  • 1
Date Published
  • 22
  • 5
  • 7
  • 15
  • 7
Reviewer Connection to Ashgrove Care Home
  • 7
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Vivienne D (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Although we were in lockdown and some visiting was allowed, we found, as a family, that the staff did not seem to know the rules themselves. On one phone call we had to make an appointment, then another (with a different person) we did not! My mother was sent to hospital from the care home with nothing
but what she was wearing! When I moved her to another care home she had someone else's clothes on and her watch and gold bracelet have gone missing. Very bad communication.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary D (Friend of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend went to stay at Ashgrove Care Home after her husband passed away, he was her carer and, she couldn't manage at home on her own. She was wanting to stay in her own home, but it wasn't possible. After a couple of weeks of staying at Ashgrove, my friend says she is happy there. She has people
around her all day, and every day there are activities on, and the activities she can't manage, the staff still makes sure she is involved. It is good when I talk to her, to hear that she is happy, and she always saying how helpful all the staff are. So well done Ashgrove.
Reply from Victoria Hill, Regional Manager at Ashgrove Care Home

Thank you very much for your review and your kind words. I will pass this on to our staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.324)

Overview of Review Score

The Review Score of 9.3 (9.324) out of 10 for Ashgrove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.324 for Ashgrove Care Home is calculated as follows: ( (85 Excellents x 5) + (62 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 173 Ratings = 4.324
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashgrove Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Mar 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Adequate (3)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 15 Sep 2025

We currently have vacancies at Ashgrove Care Home and would be happy to discuss our services and the process for admission to the home. We look forward to hearing from you.

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Awards / Recognitions (0)

Meet the Team (2)

Jacqu

Jacqu Boyce

Job Title: Manager Joined: 2011

I have worked as the manager at Ashgrove for 4 years. I have been a registered nurse for 20 years and I am passionate about high standards of nursing care. As the manager I am always looking for feed back to constantly improve our service so please feel free to get in touch.

Lynsey

Lynsey Perlich

Job Title: Deputy Manager Joined: 2012

Lynsey has been a member of the nursing team in Ashgrove since 2012. Lynsey has many years experience in nursing and is now the deputy manager. Always committed to delivering high standards of care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove Care Home to verify any information. View our terms and conditions. Ashgrove Care Home has an Enhanced Service - more info.