
On his arrival at the home it was just amazing, every member of staff is lovely, they really do careS F(Son of Resident/Service User)

She had a good rapport with nursing and care staff and was looked after extremely well.Miriam V(Daughter of Resident/Service User)


On his arrival at the home it was just amazing, every member of staff is lovely, they really do careS F(Son of Resident/Service User)

She had a good rapport with nursing and care staff and was looked after extremely well.Miriam V(Daughter of Resident/Service User)


Situated in a tranquil conservation area in Rutherglen, Duncraggan provides residents with the perfect combination of independence and support, fostering a comfortable and fulfilling lifestyle. The dedicated team works diligently to build strong ties with the local community, ensuring that residents have access to all they need. Services include minibus transport to local events, digital television, daily newspapers, on-site laundry facilities, hairdressing and podiatry services, as well as modern devices...
Care Provided by Duncraggan Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care home fees do not include additional services such as hairdressing, podiatry, and similar extras.
The price(s) shown are provided by the care home. Contact Duncraggan Care Home for full pricing details and T&Cs.
Contact Duncraggan Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Keane Premier Healthcare Ltd
- Private Owned
Person in charge
- Stacey Bicker (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (24)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Duncraggan welcomes visitors at all times, allowing friends and family to spend quality time with their loved ones. However, visitors are kindly requested to respect protected meal times. This policy is in place to ensure that residents can enjoy their meals without interruption, which is crucial for their nutrition and overall well-being. Maintaining a calm and undisturbed environment during these times helps promote a positive dining experience and supports the residents' daily routine
Parking
- Car parking facilities on site.
Duncraggan Care Home Reviews (19)
Duncraggan Care Home has a Review Score of 9.6 (9.564) out of 10, based on 10 reviews in the last 2 years.
Over all time Duncraggan Care Home has 19 reviews.
The staff are lovely, kind, and welcoming, which made a big difference during what could have been a difficult transition. It's reassuring to see how comfortable and happy she seems, and that she's being well looked after.
So far, we've had no issues at all, and I feel confident that she's in good hands
It's wonderful to know that our team's kindness and support have made a positive difference during her transition. Thank you for your trust in us and for taking the time to share your experience.
My father has always said he would never go into a care home however due to a deterioration in his health this became a necessity. He has very quickly settled in and is very content living in Duncraggan. The staff are all lovely and make a lot of effort to enable him to join in all the activities and he is really enjoying this. He has nothing but praise for the staff and he always looks well cared for when we are visiting. The facade and grounds of the building look a bit tired however it's people over premises that matters most. The new activities co-ordinator is making a difference in providing enriching daily activities
We are delighted to hear that your father has settled in so quickly and is enjoying...
Pleased that the home has a fairly settled staff team who have great relationships with the residents and work hard to meet peoples needs. Introduction of activity co-ordinator has been beneficial. Staff and management approachable and open to discussing any concerns. Pleased that my Mum is settled in the home. Investment is needed to upgrade many areas as the decor, flooring and communal area looks tired and a commitment to improving the home would provide a nicer environment for the residents . Good communication from staff about key information relating to my family member.
Thank you for taking the time to share your feedback. We are delighted to hear that your Mum is settled and that you have found our staff team caring, approachable and supportive. It is especially pleasing to know that the relationships our team have built with residents, along with the...
My Aunt was very well cared for by all the staff at Duncraggan. Also, no matter how big or small the issue was, the staff would always call me to notify me of any concerns. Every time I visited the home, Norma was very well presented.
Thank you for taking the time to share your experience of the care home, I will make sure to share your comments with the staff team
I managed to get her moved to a more suitable care home near where I live and Duncraggan was ideal for her needs.
She's been there since late August 2025 and has been enjoying the facilities of the care home and its staff since day one.
She's never in her room unless she's going to bed at night.
The almost instant change in her appearance and her personality has been fantastic. Absolutely fantastic.
The staff are outstanding and it always has a very pleasant atmosphere.
You know its a good place when you can see so many other residents looking happy and content.
Thank you for your review Philip, we are delighted to hear how happy both you and your mum are with the care home. We are grateful to be able to get to know your mum and see her so happy and bright in the home.
I would just like to thank all staff at the care home including cleaners cooks my mum was involved in a bad accident which was caused by someone else but would like to say that the care she got when she came out of hospital was second to none from being told she might not survive an operation to finding her dancing and singing in her room was fantastic and that was was down to the love and care she got of everyone in the home if you are looking for a home for a family member please give this home a visit again I would just like to say thank you to everyone
Thank you for your lovely review, it is great to hear your positive comments about the home and we are delighted that your mum is back to singing and dancing
Wonderful, Caring Staff at Duncraggan Care Home
The staff at Duncraggan Care Home are truly exceptional. Their kindness, patience, and dedication shine through in everything they do. From carers to support staff, everyone treats residents with genuine warmth and respect.
It's was huge comfort knowing our loved one Helen was in such safe and caring hands. Thank you to the entire team at Duncraggan-you make all the difference.
Thank you for your lovely review, we appreciate you taking the time to do this and I'll share your kind comments with the staff team
Staff offered excellent, attentive care for my father, we were kept fully informed, and he was very happy. The facilities and rooms are very good. Visiting times are very flexible, and staff are always happy to help.
Thank you for taking the time to leave a review and for your lovely comments. I'll be sure to share these with the staff team.
My dad was transferred here after a lengthy spell in hospital due to his ever increasing dementia. I had visited the home the day before his intended transfer to put some familiar items in place for him, then he was unexpectedly re admitted to A and E this delayed his arrival here for a week, this was not a problem to the care home and his room was kept for him. On his arrival at the home it was just amazing, every member of staff is lovely, they really do care about their residents, nothing is any trouble. The home itself is well maintained, kept spotlessly clean, warm and homely. I am so glad my dad is being looked after here 10 out of 10!
Thank you for your review, we are delighted to hear that you and your family are happy with the care home. We were happy to hold your dads room for him and it was great to see him arrive in the home. I'll pass your comments onto the rest of the team.
My mother moved in on March 2024 due to her requiring full time care. She was local to the home so this made it easier for friends and family to visit, some of the care workers knew her personally so this was also a benefit. She was a bit confused at first with her new surrounding's but the care workers showed experience in getting her settled in. She tells me everything and all the care workers are good. She is always in the lounge area with fellow residents which is good for her. The nurse always contacts myself with any medical updates and permission for any injections my mother may require. They have entertainment shows which helps her as she likes a good singsong. The food always looks good anytime I visit and there's always tea and cake whenever she likes. She has her hair done most weeks and always looks tidy and clean. Its getting harder for the care workers to move my mother as they need two people due to her physical disabilities but they always seem to cope.
Thank you for taking the time to leave a review for Duncraggan Care Home, we are so happy to hear of your positive experiences of the service. I will pass your comments onto the full team.
Dad wasn't keen on going in, even for just a short time; however, our family can't thank the staff enough for making him feel so comfortable and at ease during his visit; they made him feel like part of the family.
Both the management and every member of staff were excellent from start to finish making our job of getting everything done from him coming home a lot easier.
Again can't thank them enough.
Just want to say a big thank you to all the managers and carers at Duncraggan Care Home. My mum has lived there for a number of years now, as did my dad who spent his last days there. In unprecedented times during the COVID-19 pandemic, the staff have been exceptional in the care of my mum. I live south of the border and have not been able to get up to visit Mum. The staff have kept in touch with the family informing us about my mum’s well being and they have kept the residents safe during this time. They make a special effort to keep up morale. They are always there for their relatives too. A heartfelt thank you to you all.
In her last days, she received excellent palliative care and the staff were very supportive to myself as I stayed with her in the 3 days before her death, offering food and drinks and a lending ear. She was treated with dignity and respect and I'm grateful to the staff who took over her care when it was no longer feasible to do so in her own home. It allowed my brother and myself to start regaining our own physical and mental health after years of caring and getting our own lives back. Many thanks to all at Duncraggan for all the kind care shown to my mum.
All carers and nurses have done a great job looking after my mum until she passed away two weeks ago but the area manager gave my mum ice cream when she was nil by mouth. We as a family are not happy and are taking this further.
My mum has been a resident in Duncraggan for a number of years. During this time she has been very well cared for by all staff. Recent changes with the new manager and staff team, the standard of care has been improved to an excellent standard.
In my job, I spend time with people with additional care needs. I would want my mum cared for the same way as I would care for her myself, the staff at Duncraggan give exceptional care, attending to detail like personal care, clothing, warm and safe environment, that means a lot to us as a family. A big thank you to all the staff and special thank you for the recent introduction of family events e.g Hogmanay, burn supper that gave the opportunity to enjoy special time with mum in a social event, she could interact and enjoy with her family.I would recommend Duncraggan to anyone who wants to know their loved one is being cared for to an exceptional level of care. Thank you to all the staff past and current for providing the best care for mum.
He is receiving excellent care of a very high standard. The staff are very friendly and helpful they cannot do enough for my husband and I.
They have an excellent manager, but every member of staff is so good to both my husband and myself, we are treated with the utmost of respect and dignity. This is important as it makes me feel less stressed and can enjoy visits with my husband.
Fantastic care home very clean and easy to locate all residents look happy and well taken care of and well fed the care workers are very approachable and always happy to give you a hand. The residents always look like the are having fun.
A very friendly welcoming home where my mother feels safe and secure. Staff are very helpful and caring and nothing is too much trouble. Lovely garden to sit out in where they make every effort to make as colourful as possible for everyone to enjoy.
I would recommend this friendly, caring residence to anyone. Your loved one will be cared for and cherished.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 17 July 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Adequate
(3)
- How well is care and support planned?Adequate
(3)
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 27 Jun 2025
Caring for someone you love is one of the most important things you can do. But it is also a lot to carry on your own. At Duncraggan Care Home,...
There are no upcoming events for Duncraggan Care Home.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: Duncraggan Care Home
Accreditations
There are no accreditations posted yet for Duncraggan Care Home.
Meet the Team (5)

I’m Stacey, the manager at Duncraggan, with over a decade of experience in healthcare. I started my career as a nurse in 2010 and have since progressed into management roles, developing a passion for creating environments where residents feel valued, supported, and cared for. I recently joined Duncraggan as their new care home manager, and I’m thoroughly enjoying getting to know the residents, their families, and our dedicated team. I’m committed to ensuring that Duncraggan continues to be a warm, welcoming home where every resident can thrive, and I’m excited about the opportunities ahead to make a positive difference in the lives of those we care for.

Gill, a dedicated healthcare professional with 40 years of experience in both psychiatric and general nursing, has been a care home manager for 14 years. She joined Keane Premier Healthcare in 2022 and has since brought her extensive expertise to the role. Her favourite aspect of being a care home manager is witnessing residents achieve their personal goals, a passion that drives her commitment to providing exceptional care.

I worked in Camaroon and Dubai for many years. I have been working as a registered nurse for 5 years and recently moved to Scotland. I enjoy working in Duncraggan Care Home, everyone has been friendly and welcoming. There is great teamwork and the home has a family feel.

I’ve worked in Duncraggan for 3 years, this was my first job in healthcare after working in retail and beauty. I love working in Duncraggan, my favourite thing about the home is how it feels like a second family. Working in a smaller-sized home gives us more time to get to know the residents and build relationships with them. I'm proud to be part of a great team.

I’ve worked in Duncraggan for 3 years, the first year I spent working as a domestic and always wanted to be a carer. I was happy to be given the opportunity to train as a carer and have loved my job since. The best thing about my job is being with the resident, hearing their stories and supporting them. Our home is great, everyone is friendly and we have great relationships.
Frequently Asked Questions about Duncraggan Care Home
What types of Care is Duncraggan Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Duncraggan Care Home have?
There are 24 Single Rooms.
What are the Facilities & Services at Duncraggan Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Duncraggan Care Home to the centre of Glasgow?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Duncraggan Care Home to verify any information. View our terms and conditions. Duncraggan Care Home has an Enhanced Service -more info.