Janet Brougham House Reviews (1)
2.6
Janet Brougham House has a Review Score of 2.6 (2.583) out of 10, based on 1 reviews in the last 2 years.
Over all time Janet Brougham House has 1 review.
Review from D L (Son of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This care home is heavily staffed with 5 senior cares and a manager.
Care home only has 23 residents however this care home has many issues of non compliant behaviors and puts residents at risk.
Given it is council run and over staffed they are on easy street and will attempt to cover up wrong doing
Care home only has 23 residents however this care home has many issues of non compliant behaviors and puts residents at risk.
Given it is council run and over staffed they are on easy street and will attempt to cover up wrong doing
and intimidate residents guardians if they highlight wrong doing.
Lots of parts of this care home is well run however raise concerns where care home becomes liable or even worse get care commission in, some staff will turn on you and make life hell. bottom line this is a closed minded care home that suppresses wrong doing. Also some of the long term council staff will go on long term sick if pushed.
Lots of parts of this care home is well run however raise concerns where care home becomes liable or even worse get care commission in, some staff will turn on you and make life hell. bottom line this is a closed minded care home that suppresses wrong doing. Also some of the long term council staff will go on long term sick if pushed.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Current
Review Score: 2.6 (2.583)
Overview of Review Score
The Review Score of 2.6 (2.583) out of 10 for Janet Brougham House is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 2.6 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.583 for Janet Brougham House is calculated as follows: ( (1 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 12 Ratings = 2.583
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 0 Points relating to the number of positive Reviews for Janet Brougham House is based on 0 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) =
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 0 Positive Reviews ÷ 4.8 = 0
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.