Care Provided by Richmond House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
These prices are a guideline; weekly fees can vary depending upon care needs and the room available. Please get in touch to discuss further.
We are not-for profit charity
The price(s) shown are provided by the care home. Contact Richmond House for full pricing details and T&Cs.
Contact Richmond House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Owner
- Richmond House, Crieff, a Scottish Charitable Incorporated Organisation
- Voluntary / Not for Profit Owned
Person in charge
- Stacy Falconer (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
- Number of floors: 2
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (1)
Visiting
- Visitors are welcome anytime.
Parking
- Onsite Parking
Are you the Owner/Manager of Richmond House?View your Advertising Options
Richmond House Reviews (8)
9.5
Richmond House has a Review Score of 9.5 (9.493) out of 10, based on 6 reviews in the last 2 years.
Over all time Richmond House has 8 reviews.
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Overall Experience
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Review from Ruth W (Wife of Resident) published on 24 November 2025 Submitted via Website•
Overall Experience
My husband has settled so well in Richmond house, as he has Alzheimers I was worried about the move and changes for him but the Management and Staff made the transition much easier and less stressful for us both.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
We are absolutely delighted to hear that you are satisfied with the care and attention your husband is receiving at Richmond House. We strive to provide the highest quality of care, and it is always wonderful to know when our efforts have made a positive impact. Thank you sincerely for taking the time to share your thoughts and experiences with us; it truly means a lot to our team.
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Review from Carly M (Granddaughter of Resident) published on 20 October 2025 Submitted via Website•
Overall Experience
Richmond House is exceptional. The care that the staff deliver is second to none. There is always a staff member available for a chat and nothing is ever too much for any of them.
The residents are very well cared for and the food is delicious ( especially the fresh home baking).
We have enjoyed a lunch with gran sitting in the sun room viewing the beautiful gardens it was amazing.
Richmond have a wide variety of social and meaningful activities that are resident led.
The residents are very well cared for and the food is delicious ( especially the fresh home baking).
We have enjoyed a lunch with gran sitting in the sun room viewing the beautiful gardens it was amazing.
Richmond have a wide variety of social and meaningful activities that are resident led.
The staff are such a happy team that are clearly well looked after, they take great pride in their jobs and have such wonderful relationships with the residents.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
Thank you so much for taking the time to share your thoughtful review with us. We are genuinely delighted to hear that you and your family are pleased with the care your Gran receives. It means the world to us to know that our efforts are making a positive difference in your lives. We truly value...
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Review from C W (Friend of Resident) published on 13 October 2025 Submitted via Website•
Overall Experience
As soon as the front door is opened for me, I immediately feel welcome.
All the staff are very friendly and I'm shown to where the resident is that I'm visiting.
Since she arrived at the home she has improved greatly due to the security she feels and to all the daily activities that keep her active.
On occasion, food is provided for visitors which is of excellent quality and homemade.
All the staff are very friendly and I'm shown to where the resident is that I'm visiting.
Since she arrived at the home she has improved greatly due to the security she feels and to all the daily activities that keep her active.
On occasion, food is provided for visitors which is of excellent quality and homemade.
There's a beautiful secure garden with garden benches for residents and visitors to wander around in, making visiting a pleasure for both.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
Thank you so much for your kind and thoughtful words. Your appreciation means a great deal to us, and we are always delighted to have you as our guest
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Review from E R (Wife of Resident) published on 13 October 2025 Submitted via Website•
Overall Experience
My husband received excellent care from all the staff. He enjoyed the activities that take place in the home. He had mobility problems but they were catered for very well. I was always welcomed by all the staff and management team.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
Thank you so much for taking the time to share this thoughtful review with us. We truly appreciate your effort in providing feedback and are thrilled to hear that you are happy with the care and attention your husband receives. Your words reassure us that we are successfully meeting our commitment to providing exceptional care.
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Review from M C (Daughter of Resident) published on 8 October 2025 Submitted via Website•
Overall Experience
The staff go the extra mile for the residents, especially in terms of activities. The food is excellent and all staff take time to speak with residents and encourage them to do all they can. There is always something going on, which is super. Care needs are being recorded, and residents' wishes are being listened to.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
Your feedback is invaluable to us, and we are dedicated to ensuring that each family feels supported and well-cared for. We are here to listen and respond to any needs you may have, as providing a nurturing and attentive environment is our top priority. Thank you once again for taking the time to share your experience with us.
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Review from A M (Son of Resident) published on 8 October 2025 Submitted via Website•
Overall Experience
When mum felt it time to move into residential care, Richmond House was always her number one choice.
From going to respite care to becoming a resident, the staff made the process so easy. Mum feels so much more confident being there. There is always something going on throughout the day, and the staff are great, and always on hand to help if needed. Richmond House is a good choice.
↩Reply from Kirsty MacBey, Principal Officer at Richmond House
We genuinely appreciate your thoughtful and kind words; they mean the world to us. It brings us immense satisfaction and a deep sense of fulfilment to know that you are pleased with the care and attention your mum is receiving. Your feedback is invaluable and reinforces our commitment to providing...
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Review from Marion D (Daughter of Resident) published on 26 October 2016 Submitted via Website•
Overall Experience
Mum is so well looked after here. She is very happy and loves the staff, who all love her. Her room is lovely with a great view down the valley. Also, the new enclosed garden is absolutely fabulous. Mum loved her garden at home, and she is out in the garden at Richmond House every day. I could not ask for or want a better place for her to be. It puts my mind at rest knowing that she is happy, well looked after and safe.
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Review from June O (Daughter of Resident) published on 12 October 2016 Submitted via Website•
Overall Experience
Mum has been cared for at Richmond House since September 2014 and it was the hardest decision to finally do, but has turned out to be the best thing to do.
The staff are endlessly caring and patient, delivering a fantastic standard of care. They strive to make this a home from home and as much as this is possible, they do. Mum adores the staff and I can't fault them.
The new therapeutic garden is wonderful as is the whole ambience of the home. It is so good to know how safe and happy mum is there.
If there has ever been an issue, staff have been quick to inform us and steps taken to resolve the matter.
The staff are endlessly caring and patient, delivering a fantastic standard of care. They strive to make this a home from home and as much as this is possible, they do. Mum adores the staff and I can't fault them.
The new therapeutic garden is wonderful as is the whole ambience of the home. It is so good to know how safe and happy mum is there.
If there has ever been an issue, staff have been quick to inform us and steps taken to resolve the matter.
When mum had become suddenly very unwell, we were called quickly to the home and as a family, also felt cared for and luckily she made a good recovery.
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Regulatory Rating
Care Inspectorate (CI) Rating
Date: 26 February 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Richmond House
What types of Care is Richmond House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Richmond House have?
There are 18 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Richmond House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Richmond House to the centre of Crieff?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond House to verify any information. View our terms and conditions. Richmond House has a Basic Service -more info.