Oakbank Care Home

Countess Gardens, Crieff PH7 3DP
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Top 20 carehome certificate
9.9 46 Reviews
  • Oakbank Care Home, Crieff
Oakbank Care Home, situated on Alligan Road in Crieff, Scotland, is a newly built luxury care home that blends the tranquillity of rural living with the modern comforts of a state-of-the-art facility. Nestled within the traditional Scottish market town of Crieff in Perth and Kinross, the home offers its 70 residents the opportunity to enjoy Perthshire’s breathtaking scenery.

The team at Oakbank Care Home prioritises building meaningful relationships with residents, fostering a warm and engaging community. The home provides a variety of activities to suit diverse interests, including arts and crafts, movie screenings, and leisurely exploration of its beautifully maintained garden.

Dedicated to learning about each resident’s unique preferences, Oakbank Care Home encourages participation in hobbies and activities tailored to individual interests. Whether enjoying a chat over a hot drink in the cosy café or indulging in a pampering session at the on-site hair salon, residents can choose from a range of experiences designed to promote happiness and fulfilment. Oakbank Care Home is committed to creating a supportive and vibrant environment where every resident feels valued and content.
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Care Provided by Oakbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

Settle in and make yourself at home this Winter. Enjoy 3 weeks for the price of 2, saving from £1450. Valid for admissions between 15th December to 15th March 2026. T&Cs apply.


We offer all-inclusive luxury living. These prices are a guideline; weekly fees can vary depending upon care needs and the room available. Please get in touch to discuss further.

These prices are only a guideline, please contact Oakbank Care Home to find out the exact price for your requirements.

Contact Oakbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Oakbank Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Margaret Ann Gavin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Relatives are invited to visit around the clock

Parking

  • Car parking on site

Oakbank Care Home Reviews (46)

9.9

Oakbank Care Home has a Review Score of 9.9 (9.924) out of 10, based on 46 reviews in the last 2 years.
Over all time Oakbank Care Home has 46 reviews.

Overall Experience
  • 42
  • 4
  • 0
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Date Published
  • 46
  • 20
  • 36
  • 46
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Reviewer Connection to Oakbank Care Home
  • 11
  • 9
  • 9
  • 4
  • 3
  • 2
  • 2
  • 1
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Total of 46, showing 1-20
Review from Gavin S (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were wonderful - professional, compassionate, helpful and polite. The care my father received was first class and the communication between the care home and myself was excellent. I cannot rate Oakbank Care Home highly enough.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for providing a review of the care provided at Oakbank Care Home, I will ensure the staff are aware of your appreciation. We all work hard to ensure both relatives and residents feel supported as they go through difficult times in their lives.
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Review from M S (Friend of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and made most welcome. Kept informed.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to complete a review I am so glad that you feel welcome in our lovely care home.
I will let the staff know how important this is and how it makes visitors feel connected to our care home.
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Review from Ian S (Husband of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The answers given below sum up how we feel about the level of care and attention my wife receives at Oakbank.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeDear Ian Thank you for taking the time to complete a review of the care provided at Oakbank Care Home. I am so happy you have awarded us with 5 stars, Staff, Care & Support and dignity are very high on our list and we are so glad that this is recognised by the people that truly matter, our residents and their family.
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Review from Sam L (Grandson of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. We received a warm welcome and were treated to coffee and cake. The place was lovely, clean and tidy, which creates a relaxed atmosphere.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeHi Sam I am so glad you have received a lovely warm welcome, the tea and coffees are very agreeable ! I'm so glad you found that the environment was clean and tidy, all of the staff work so hard to ensure that we have a lovely relaxed atmosphere.
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Review from Cara L (Relative of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm welcome and excellent facilities. All staff are very helpful and the social areas clean and tidy. Great coffee and cake!
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeDear Cara Thank you so much for your lovely review, indeed the coffee and cake are wonderful and the staff work hard to ensure that every person coming through our doors feels welcome.
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Review from G M (Nephew of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean & homely, staff very friendly & caring. Thank you.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you very much for taking the time to complete a review for Oakbank Care Home. I will ensure i let the staff know how being friendly and approachable is so important for the residents and their relatives and visitors. We look forward to your next visit.
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Review from Rhona J (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and surroundings are fabulous. I am delighted that my mother is being so well looked after, which gives me peace of mind.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeGood morning, RhonaThank you for your lovely review and i am so glad that we are meeting your expectations in looking after your lovely mum.I will ensure that the staff are aware that providing this gives you piece of mind, which is so important, helping to look after your needs as well as your mum.Thank You
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Review from L D (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely astounded at the level of activities you have offered my Dad.
He looks like he's really enjoying everything he's been invited to attend.
Latterly, Dad wouldn't go to anything with us and always made excuses not to go. Now, his world has opened up again. It pleases us as a family that
you've rekindled that adventurous spirit in him.
Thank you to all the staff. Love seeing him on the social media page, as does all his grandchildren
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for taking the time to provide a review, we really appreciate that both the residents and the relatives can see the benefit provided by our well being team, it is a credit to all the staff to encourage residents and support them to participate. We are always looking for new ideas and interests and are happy if you can think of anything that will add to our repertoire.
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Review from A L (Grandson of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good cakes, lovely welcoming staff and a fantastic selection in the cafe. 10/10.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to leave a review for Oakbank Care Home, "Conkers Cafe" is a great asset for the home and i am very pleased that you are enjoying the fruits of the kitchen chefs.
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Review from Molly M (Granddaughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely carehome - pristine lovely setting and friendly personal staff. Only a 2 hr visit so cannot comment further but the lunch menu looked tasty.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to record your views on the visit to your grandparents. The staff work extremely hard to ensure the care home is in a pristine condition. i will ensure that they are aware of the picture this presents to the relatives and how it affects the lives of our residents. You are welcome at any time and we look forward to your visit.
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Review from Stephen M (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is always cheerful and helpful. There is a very nice tranquil feeling to the place.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your lovely review, its really nice to know that you find the setting to be calm and the atmosphere to be cheerful when you visit your parents, it is with testament to the staff that this is the service you receive. i will thank them on your behalf and ensure they are aware that this is noticed and commented upon.
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Review from Julian B (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit mum, we are greeted with a smile from staff and made welcome. Mum has been going out on trips, playing dominos with other residents and a regular at the cinema. What is nice to see is the carers know the resident.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeWe are so pleased that you see your mum is supported in a very individual manner by the lovely staff. I will ensure the staff are aware that you appreciate their smiles and their sunny welcome. Thank you for completing a review of our care home it is appreciated by all of our team.
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Review from Elizabeth O (Friend of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my friend, all the staff are polite, friendly and helpful. The home looks clean, and often there are quirky things (like incubating eggs) to add to the conversation during my visit. I hope the staff are as happy as they appear. Sometimes my friend smells because she is incontinent. :(
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your lovely feedback. I am glad yo have had a lovely experience visiting Oakbank and staff are a lovely caring group of people who support each of our residents.
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Review from E R (Granddaughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first time visiting my granny and I was amazed both at the kindness and warmness of the staff, but also how well equipped and beautifully decorated the facility was. We spent some time in her room which was spacious and had everything needed to support my granny then had a lovely coffee
in the cafe where we were made to feel very welcome. The garden area is great for my nephew to run around. I look forward to returning with my dog in the near future.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for completing a review on your first visit to Oakbank to see your granny, I'm so glad it was such a positive experience. We love having all members of the family visit, including your lovely pets. The coffee is lovely and I'm glad you enjoyed the hospitality.
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Review from V R (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise the kindness and attention of staff enough. Building and gardens are spotless more like a 5 star hotel than a care home.
Feel mum is well looked after and her every need met, such a relief for the family to know she's so well cared for.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your kind review, I will ensure that the staff are made aware of the impact that their kindness and attention has not only for your mum but for their relatives and visitors. We appreciate you taking the time to complete such a positive review.
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Review from M M (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came for 2 weeks' respite care and left saying "see you next time!" to friends she has made. The staff are all extremely friendly and attentive; the activities fun and the facilities exemplary. Mum has clearly had a lovely time and will look forward to coming back
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to provide us with some really great feedback. We are very much looking forward to having your mum stay with us again soon.
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Review from E L (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a great facility providing great care for residents.
Areas for improvement would be to sort the issues with the guest/resident wifi which by in large is poor.
The radiator in mum's roof 'bangs', which I have reported.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your feedback, i can reassure you we will look into areas identified to ensure they are addressed
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Review from J P (Granddaughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was blown away by how clean, well presented and stylish the home is. All the staff were so kind and friendly.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for your review, it is great to be able to share with staff how positive your experience was.
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Review from A M (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall mum had a lovely stay. Wonderful staff, lovely environment. Will definitely return. Few growing pains - slightly short staffed, a few details missed, fond a bit pately. Generally a great and caring place, mum will be back.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for your feedback, we are sorry there have been a few areas we need review. I can reassure you we will look into these areas. We look forward to welcoming your mum back to Oakbank.
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Review from B M (Grandson of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience visiting my grandparents. The staff were all lovely and very helpful. I sat through lunch and it all looked very good - very heart according to my grandma.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for you kind review, I am grateful for your feedback and glad you enjoyed your visit with your Grandma.
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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Oakbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Oakbank Care Home is calculated as follows: ( (500 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 539 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakbank Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Bed Vacancies

10 Bed Vacancies

Posted: 15 Dec 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (1)

Meet the Team (35)

Margaret Ann

Margaret Ann Gavin

Job Title: Home Manager Joined: 2024

Margaret Ann brings a wealth of experience spanning over 30 years within the Health and Social Care sector. She really enjoys being a home manager, Margaret Ann is dedicated and enthusiastic, leading and supporting her team to provide the highest standard of person-centred care in a homely and welcoming environment, always striving to provide the best care for the residents who call Oakbank their home, championing their choice and right to live with dignity and respect. Giving each resident support and care to meet their individual needs.

Amanda

Amanda Fowler

Job Title: Deputy Manager Joined: 2025

Amanda - Deputy Manager

Pamela

Pamela McLaughlan

Job Title: Administrator Joined: 2024

Pamela - Head administrator

John

John McCabe

Job Title: Maintenance Manager Joined: 2024

John - Maintenance Manager

Julie

Julie Davies

Job Title: Activity and Well-being Manager Joined: 2024

Julie - Well-being and Activity Manager

Karlene

Karlene Wood

Job Title: Head Housekeeper Joined: 2024

Karlene - Head Housekeeper

Leigh

Leigh Cole

Job Title: Nurse Joined: 2024

Leigh - Nurse

Flor

Flor Tayab

Job Title: Senior Carer Joined: 2024

Flor -Senior carer

Nicola

Nicola Ozkan

Job Title: Care Assistant Joined: 2024

Nicola - Care assistant

Chloe

Chloe Grant

Job Title: Care Assistant Joined: 2024

Chloe - Care assistant

Caroline

Caroline Hartley

Job Title: Housekeeper Joined: 2024

Caroline - Housekeeper

Neil

Neil McLellan

Job Title: Chef Joined: 2024

Neil - Chef

Natalie

Natalie McCabe

Job Title: Carer Joined: 2024

Nat - Care assistant

Rhianna

Rhianna Wilson

Job Title: Housekeeper Joined: 2024

Rhianna - Housekeeper

Jess-Marie

Jess-Marie Binijay

Job Title: Care Assistant Joined: 2024

Jess-Maire - Care assistant

Nadika

Nadika Kankanamage

Job Title: Senior Carer Joined: 2025

Nadika - Senior Carer

Paul

Paul Cowan

Job Title: Housekeeper Joined: 2025

Paul - Housekeeper

Orlando

Orlando Aguilon

Job Title: Nurse Joined: 2025

Orlando - Nurse

Sam

Sam Esdale

Job Title: Head Chef Joined: 2025

Sam - Head Chef

Perry

Perry Asare

Job Title: Senior Carer Joined: 2025

Perry- Senior carers

Damaris

Damaris Ngigi

Job Title: Care Assistant Joined: 2025

Damaris - Care Assistant

Blessing

Blessing Onu

Job Title: Care Assistant Joined: 2025

Blessing - Care Assistant

Charlotte

Charlotte Mcdonald

Job Title: Well-being Coordinator Joined: 2025

Charlotte - Well-being Coordinator

Vikki

Vikki Stewart

Job Title: Care Assistant Joined: 2025

Vikki - Care Assistant

Clare

Clare Reynish

Job Title: Receptionist Joined: 2025

Clare - Receptionist

Priyalanka

Priyalanka Godahenage

Job Title: Carer Joined: 2025

Priyalanka - Care Assistant

Mel

Mel McCabe

Job Title: Senior Carer Joined: 2024

Mel - Senior Carers

Leigha

Leigha Swan

Job Title: Care Assistant Joined: 2024

Leigha - Care Assistant

Linda

Linda Sutherland

Job Title: Housekeeper Joined: 2025

Linda - Housekeeper

Abbie

Abbie Campbell

Job Title: Care Assistant Joined: 2025

Abbie - Care Assistant

Truelove

Truelove Dominic

Job Title: Care Assistant Joined: 2025

Truelove - Care Assistant

Aidan

Aidan Clark

Job Title: Well-being Coordinator Joined: 2025

Aidan - Well-being Team Coordinator

Tracey

Tracey Campbell

Job Title: Senior carer Joined: 2025

Senior Care Assistant

Trina

Trina Shrestha

Job Title: Care Assistant Joined: 2025

Care Assistant

Aimee

Aimee Dolderson

Job Title: Care Assistant Joined: 2025

Care Assistant

Frequently Asked Questions about Oakbank Care Home

What types of Care is Oakbank Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakbank Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Oakbank Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakbank Care Home to the centre of Crieff?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakbank Care Home to verify any information. View our terms and conditions. Oakbank Care Home has an Enhanced Service - more info.