Oakbank Care Home

Countess Gardens, Crieff PH7 3DP
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Top 20 carehome certificate
9.9 54 Reviews
  • Oakbank Care Home, Crieff
Oakbank Care Home, situated on Alligan Road in Crieff, Scotland, is a newly built luxury care home that blends the tranquillity of rural living with the modern comforts of a state-of-the-art facility. Nestled within the traditional Scottish market town of Crieff in Perth and Kinross, the home offers its 70 residents the opportunity to enjoy Perthshire’s breathtaking scenery.

The team at Oakbank Care Home prioritises building meaningful relationships with residents, fostering a warm and engaging community. The home provides a variety of activities to suit diverse interests, including arts and crafts, movie screenings, and leisurely exploration of its beautifully maintained garden.

Dedicated to learning about each resident’s unique preferences, Oakbank Care Home encourages participation in hobbies and activities tailored to individual interests. Whether enjoying a chat over a hot drink in the cosy café or indulging in a pampering session at the on-site hair salon, residents can choose from a range of experiences designed to promote happiness and fulfilment. Oakbank Care Home is committed to creating a supportive and vibrant environment where every resident feels valued and content.
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Care Provided by Oakbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

We offer all-inclusive luxury living. These prices are a guideline; weekly fees can vary depending upon care needs and the room available. Please get in touch to discuss further.

The price(s) shown are provided by the care home. Contact Oakbank Care Home for full pricing details and T&Cs.

Contact Oakbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Oakbank Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Margaret Ann Gavin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Relatives are invited to visit around the clock

Parking

  • Car parking on site

Oakbank Care Home Reviews (54)

9.9

Oakbank Care Home has a Review Score of 9.9 (9.930) out of 10, based on 54 reviews in the last 2 years.
Over all time Oakbank Care Home has 54 reviews.

Overall Experience
  • 50
  • 4
  • 0
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Date Published
  • 54
  • 8
  • 31
  • 54
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Reviewer Connection to Oakbank Care Home
  • 14
  • 10
  • 10
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
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Total of 54, showing 1-20
Review from Jean E (Friend of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The receptionist was very welcoming and pleasant. The care home was spotlessly clean and warm. The resident who we visited was happy and settled in her new room.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you Jean for taking the time to complete a review of your first impressions of Oakbank Care Home, we appreciate the time this takes and can only thank you. We like to hear everyone's views and feedback, this is when we can improve and have a different perspective guiding us.
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Review from Margaret D (Resident) assisted by family/friend published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very lovely and make me feel at home. The food is delicious. It's a lovely environment to be in.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you Margaret, we will continue to ensure Oakbank is a place where people feel safe and supported in their daily lives.
We really appreciate you taking the time to complete a review card, i will ensure the staff are aware of your kind words.
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Review from Margo W (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff I have met has been lovely, chatty, caring, which makes me feel happy & confident that mum is being well looked after. There is a fantastic programme of activities for residents, the staff put a lot of time & effort into this. The home itself is homely & lively, I love the fact
that there is a cafe where residents can socialise, as well as a hairdressers inhouse. I only have good things to say about Oakbank Care home.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much Margo for your lovely review, the staff will be very happy to hear that their hard work is recognised by relatives and visitors.
We all enjoy taking part in the organised and ad-hoc activities that occur around the care home.
The cafe is used and frequented by visitors, residents and family on a regular basis, it provides everyone with some company and often stimulates a lot of conversations from different groups of attendees.
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Review from K W (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend, Jean only arrived here on a trial basis only last week. The staff are very welcoming & friendly. The facilities are all good and the standard of cleanliness is excellent.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to complete a review and for your kind and supportive words. We really appreciate that you feel able to provide feedback and have done so. We will continue to be as welcoming and friendly and supportive.
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Review from F M (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coming into Oakbank you are always met with a welcoming smile. Staff are very nice and rooms are spotless.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeGood afternoon

Thank you for taking the time to complete a review on your experience visiting Oakbank, i will ensure our staff are aware of how their presentation makes our visitors feel. We really appreciate the time that you have taken.
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Review from Holly D (Granddaughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Interior is lovely, very homely.
Cafe is great, always full of supplies.
Staff are nice and welcoming.
Rooms are spacious.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you Holly for taking the time to complete a review, we are so glad you feel welcome and enjoy the service we provide in our cafe. We appreciate you have taken the time to ensure we are aware of the feedback that visitors provide.
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Review from Linda B (Daughter-in-law of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family highly recommend Oakbank Care Home. Our mum has such a fantastic social life, which she would not have had had she stayed in her own home. Joins in with activities that she always declined to join in. Bingo, knitting, singalong in the home and joins activities in the community. Church
singalong, boat trip, even the museum, pantomime, and shopping trips. Lots more as well. The manager and staff are welcoming as soon as you set foo through the door. Always helpful, polite and caring. The staff are so attentive to the residents, keep us informed of any changes with mums care, updates with changes in relatives meetings/residents meetings. Thank you all so much nothing but praise.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your lovely review, we love to see you mum joining in and of course you and your sister in law. It is so kind of you to complete a review this allows me to provide such positive experiences to our staff, it shows that their care and attention is appreciated.
We look forward to many more exciting activities and social events for every one.
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Review from Kevin M (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy my Dad is in this care home. He is so settled and calm at this time of his life. The staff are so upbeat and caring and they show a lot of affection towards my Dad. They treat him with respect & dignity which is such a relief to me & my family as he was a great Dad and a great man. The
staff are so respectful.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeGood morning, thank you for the lovely review you have completed, the staff appreciate the time that this has taken. We are so glad that you dad is settled and he is a a hero to us as well, his humour and hugs form an important part of our day. I will ensure that the staff are aware of the difference they make for the families of our residents.
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Review from Gavin S (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were wonderful - professional, compassionate, helpful and polite. The care my father received was first class and the communication between the care home and myself was excellent. I cannot rate Oakbank Care Home highly enough.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for providing a review of the care provided at Oakbank Care Home, I will ensure the staff are aware of your appreciation. We all work hard to ensure both relatives and residents feel supported as they go through difficult times in their lives.
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Review from M S (Friend of Resident) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and made most welcome. Kept informed.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to complete a review I am so glad that you feel welcome in our lovely care home.
I will let the staff know how important this is and how it makes visitors feel connected to our care home.
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Review from Ian S (Husband of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The answers given below sum up how we feel about the level of care and attention my wife receives at Oakbank.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeDear Ian Thank you for taking the time to complete a review of the care provided at Oakbank Care Home. I am so happy you have awarded us with 5 stars, Staff, Care & Support and dignity are very high on our list and we are so glad that this is recognised by the people that truly matter, our residents and their family.
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Review from Sam L (Grandson of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. We received a warm welcome and were treated to coffee and cake. The place was lovely, clean and tidy, which creates a relaxed atmosphere.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeHi Sam I am so glad you have received a lovely warm welcome, the tea and coffees are very agreeable ! I'm so glad you found that the environment was clean and tidy, all of the staff work so hard to ensure that we have a lovely relaxed atmosphere.
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Review from Cara L (Relative of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm welcome and excellent facilities. All staff are very helpful and the social areas clean and tidy. Great coffee and cake!
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeDear Cara Thank you so much for your lovely review, indeed the coffee and cake are wonderful and the staff work hard to ensure that every person coming through our doors feels welcome.
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Review from G M (Nephew of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean & homely, staff very friendly & caring. Thank you.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you very much for taking the time to complete a review for Oakbank Care Home. I will ensure i let the staff know how being friendly and approachable is so important for the residents and their relatives and visitors. We look forward to your next visit.
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Review from Rhona J (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and surroundings are fabulous. I am delighted that my mother is being so well looked after, which gives me peace of mind.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeGood morning, RhonaThank you for your lovely review and i am so glad that we are meeting your expectations in looking after your lovely mum.I will ensure that the staff are aware that providing this gives you piece of mind, which is so important, helping to look after your needs as well as your mum.Thank You
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Review from L D (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely astounded at the level of activities you have offered my Dad.
He looks like he's really enjoying everything he's been invited to attend.
Latterly, Dad wouldn't go to anything with us and always made excuses not to go. Now, his world has opened up again. It pleases us as a family that
you've rekindled that adventurous spirit in him.
Thank you to all the staff. Love seeing him on the social media page, as does all his grandchildren
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for taking the time to provide a review, we really appreciate that both the residents and the relatives can see the benefit provided by our well being team, it is a credit to all the staff to encourage residents and support them to participate. We are always looking for new ideas and interests and are happy if you can think of anything that will add to our repertoire.
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Review from A L (Grandson of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good cakes, lovely welcoming staff and a fantastic selection in the cafe. 10/10.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to leave a review for Oakbank Care Home, "Conkers Cafe" is a great asset for the home and i am very pleased that you are enjoying the fruits of the kitchen chefs.
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Review from Molly M (Granddaughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely carehome - pristine lovely setting and friendly personal staff. Only a 2 hr visit so cannot comment further but the lunch menu looked tasty.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you for taking the time to record your views on the visit to your grandparents. The staff work extremely hard to ensure the care home is in a pristine condition. i will ensure that they are aware of the picture this presents to the relatives and how it affects the lives of our residents. You are welcome at any time and we look forward to your visit.
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Review from Stephen M (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is always cheerful and helpful. There is a very nice tranquil feeling to the place.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeThank you so much for your lovely review, its really nice to know that you find the setting to be calm and the atmosphere to be cheerful when you visit your parents, it is with testament to the staff that this is the service you receive. i will thank them on your behalf and ensure they are aware that this is noticed and commented upon.
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Review from Julian B (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we visit mum, we are greeted with a smile from staff and made welcome. Mum has been going out on trips, playing dominos with other residents and a regular at the cinema. What is nice to see is the carers know the resident.
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care HomeWe are so pleased that you see your mum is supported in a very individual manner by the lovely staff. I will ensure the staff are aware that you appreciate their smiles and their sunny welcome. Thank you for completing a review of our care home it is appreciated by all of our team.
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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Oakbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for Oakbank Care Home is calculated as follows: ( (590 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 632 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakbank Care Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Bed Vacancies

10 Bed Vacancies

Posted: 08 Apr 2026

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (2)

Meet the Team (35)

Margaret Ann

Margaret Ann Gavin

Job Title: Home Manager Joined: 2024

Margaret Ann brings a wealth of experience spanning over 30 years within the Health and Social Care sector. She really enjoys being a home manager, Margaret Ann is dedicated and enthusiastic, leading and supporting her team to provide the highest standard of person-centred care in a homely and welcoming environment, always striving to provide the best care for the residents who call Oakbank their home, championing their choice and right to live with dignity and respect. Giving each resident support and care to meet their individual needs.

Amanda

Amanda Fowler

Job Title: Deputy Manager Joined: 2025

Amanda - Deputy Manager

Pamela

Pamela McLaughlan

Job Title: Administrator Joined: 2024

Pamela - Head administrator

Clare

Clare Reynish

Job Title: Receptionist Joined: 2025

Clare - Receptionist

Orlando

Orlando Aguilon

Job Title: Nurse Joined: 2025

Orlando - Nurse

Kellie

Kellie Bain

Job Title: Nurse Joined: 2026

Nurse at Oakbank

Asia

Asia

Job Title: Nurse Joined: 2026

Staff Nurse

Julie

Julie Davies

Job Title: Activity and Well-being Manager Joined: 2024

Julie - Well-being and Activity Manager

Charlotte

Charlotte Mcdonald

Job Title: Well-being Coordinator Joined: 2025

Charlotte - Well-being Coordinator

Aidan

Aidan Clark

Job Title: Well-being Coordinator Joined: 2025

Aidan - Well-being Team Coordinator

Sam

Sam Esdale

Job Title: Head Chef Joined: 2025

Sam - Head Chef

Neil

Neil McLellan

Job Title: Chef Joined: 2024

Neil - Chef

Finn

Finn Tulloch

Job Title: Kitchen Assistant Joined: 2026

Kitchen Assistant

Nadika

Nadika Kankanamage

Job Title: Senior Carer Joined: 2025

Nadika - Senior Carer

Flor

Flor Tayab

Job Title: Senior Carer Joined: 2024

Flor -Senior carer

Mel

Mel McCabe

Job Title: Senior Carer Joined: 2024

Mel - Senior Carers

Perry

Perry Asare

Job Title: Senior Carer Joined: 2025

Perry- Senior carers

Tracey

Tracey Campbell

Job Title: Senior carer Joined: 2025

Senior Care Assistant

Karlene

Karlene Wood

Job Title: Head Housekeeper Joined: 2024

Karlene - Head Housekeeper

Rhianna

Rhianna Wilson

Job Title: Housekeeper Joined: 2024

Rhianna - Housekeeper

Paul

Paul Cowan

Job Title: Housekeeper Joined: 2025

Paul - Housekeeper

Linda

Linda Sutherland

Job Title: Housekeeper Joined: 2025

Linda - Housekeeper

Dawn

Dawn McGregor

Job Title: Housekeeper Joined: 2026

Housekeeper

John

John McCabe

Job Title: Maintenance Manager Joined: 2024

John - Maintenance Manager

Blessing

Blessing Onu

Job Title: Care Assistant Joined: 2025

Blessing - Care Assistant

Natalie

Natalie McCabe

Job Title: Carer Joined: 2024

Nat - Care assistant

Chloe

Chloe Grant

Job Title: Care Assistant Joined: 2024

Chloe - Care assistant

Nicola

Nicola Ozkan

Job Title: Care Assistant Joined: 2024

Nicola - Care assistant

Jess-Marie

Jess-Marie Binijay

Job Title: Care Assistant Joined: 2024

Jess-Maire - Care assistant

Leigha

Leigha Swan

Job Title: Care Assistant Joined: 2024

Leigha - Care Assistant

Truelove

Truelove Dominic

Job Title: Care Assistant Joined: 2025

Truelove - Care Assistant

Trina

Trina Shrestha

Job Title: Care Assistant Joined: 2025

Care Assistant

Aimee

Aimee Dolderson

Job Title: Care Assistant Joined: 2025

Care Assistant

Sharon

Sharon Coutts

Job Title: Care Assistant Joined: 2026

Care assistant

No image found

Hannah Campbell

Job Title: Housekeeper Joined: 2026

housekeeper

Frequently Asked Questions about Oakbank Care Home

What types of Care is Oakbank Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakbank Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Oakbank Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakbank Care Home to the centre of Crieff?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakbank Care Home to verify any information. View our terms and conditions. Oakbank Care Home has an Enhanced Service - more info.