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Redford Residential Home

15 Redford Road, Cullybackey, Ballymena, County Antrim BT43 5PR
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Redford Residential Home, Ballymena
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Care Provided by Redford Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The weekly charge is £744 with a 3rd party top up fee of £68.83 per week.

Contact Redford Residential Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Redford Residential Care Homes Ltd
  • Private Owned

Person in charge

  • Paula Douglas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (29)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Visitors welcome at any time to see loved ones.

Parking

  • Parking is available on-site.
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Redford Residential Home Reviews (15)

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8.3

Redford Residential Home has a Review Score of 8.3 (8.262) out of 10, based on 2 reviews in the last 2 years. Over all time Redford Residential Home has 15 reviews.

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Review from K D (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

My father is treated like a human being. The carers are second to none! The love, care, attention and way they treat daddy is fantastic. Nothing is to much trouble for them. All the carers in Redford treat the residents and the home like it is their very own. Blessed is an understatement that daddy got a place in such a loving caring home.

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Review from B O (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card
Overall Experience
My Father has been at Redford Residential Home since October 21. He is very happy at the home and the staff are very good with him.

They have a good range of activities to keep residents engaged.

Reply from Jodi Weir, administrator at Redford Residential Home

Thank you for your feedback, it is very much appreciated.

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Review from Rachael W (Granddaughter of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

Redford is a wonderful care home. The staff are patient and caring and encourage the residents to keep their independence. Daily activities allow residents to stay active. It really is a home-from-home.

Reply from Rebecca Ellis, Administrator at Redford Residential Home

Thank you for your review; it is greatly appreciated.

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Review from H B (Daughter of Resident) published on 14 June 2023 Submitted via Website
Overall Experience

The provision of care at Redford Residential Home is excellent and the staff and management are professional at all times. There is a friendly, welcoming atmosphere in the home and an excellent range of activities organised for residents to participate in. The staff organise fun themed days, which all family members are encouraged to attend. Overall, the home is well managed and a safe and comfortable home for service users.

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Review from Janella M (Daughter of Resident) published on 12 May 2022 Submitted via Postal Card
Overall Experience

I am fully satisfied with the level of care provided to my mother and also appreciate everything that has and is being done by the staff and management. She herself speaks very highly of all the staff and never has any complaints, she just says they are all very good to her. She is very clean and alert.

Reply from John Wallace, Owner at Redford Residential Home

Thank you for your feedback, it is greatly appreciated.

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Review from Geoffrey M (Son of Resident) published on 22 April 2022 Submitted via Postal Card
Overall Experience

I have been most impressed with the consistently high standards shown by the staff at this home. In my opinion, in all aspects of their performance, they provide a caring service much in advance of what I would have expected.

Reply from Jodi Weir, Administration at Redford Residential Home

Thank you so much for your feedback it is greatly appreciated.

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Review from Roselind R (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

My father is very well taken care of by the excellent staff. Management is very good. I think very highly of the Redford Care Home.

Reply from Jodi Weir, Administration at Redford Residential Home

Thank you so much for your feedback Roselind its greatly appreciated.

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Review from Anne M (Daughter of Resident) published on 23 April 2021 Submitted via Postal Card
Overall Experience

Because of lockdown, I have only been in the sunroom to see my mum.

Reply from Rebecca Ellis, Administration at Redford Residential Home

Thank you for taking the time to write us a review, we appreciate the feedback.

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Review from R M (Son of Resident) published on 9 April 2021 Submitted via Postal Card
Overall Experience

The care provided at Redford is very comprehensive with activities for residents almost daily. Staff are friendly, caring and engage positively. Their procedures to ensure the safety of residents during this pandemic have been first class.

Reply from Jodi Weir, Administration at Redford Residential Home

Thank you so much for your kind word, Ronnie; it is greatly appreciated.

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Review from Tessa C (Daughter of Resident) published on 1 April 2021 Submitted via Website
Overall Experience

I thought this was going to be the hardest thing I've ever done, moving mum into a home. The staff proved me wrong time and time again. They are so friendly, caring and approachable even during such hard circumstances recently. I have so much respect for this place, they have cared for my mum better than I could. Mum said she would never go into a home and now she wants to stay. She has put on weight, is happy and looks 15 years younger. I would recommend Redford to everyone.

Reply from Jodi Weir, Administration at Redford Residential Home

Thank you so much for your review, Tessa. It's greatly appreciated.

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Review from Roselind R (Stepdaughter of Resident) published on 31 March 2021 Submitted via Postal Card
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High standard of care, with excellent staff.

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Review from J M (Niece of Resident) published on 31 March 2021 Submitted via Postal Card
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My aunt has been in the home for almost six years now and has settled in well. She is happy and content. The staff are very patient and pleasant with her, and she is very content.

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Review from R C (Daughter-in-law of Resident) published on 30 March 2021 Submitted via Website
Overall Experience

I am content that Mum is happy, settled and very well looked after. Staff are caring and considerate to her needs. There are regular activities for the residents if they choose to take part. Would highly recommend Redford.

Reply from Rebecca, Administration at Redford Residential Home

Thank you very much for your feedback, we greatly appreciate it!

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Review from K H (Niece of Resident) published on 16 October 2019 Submitted via Postal Card
Overall Experience
My aunt is looked after very well and most of the staff seem to be very fond of her. She gets on well with the staff and tells me regularly that they take care of her very well.
My aunt really enjoys the food which is the type of food she would have eaten at home.

Perhaps she would benefit from more activities or one to one time but I am unclear as to the number of activities/one to one time spent.

Reply from John Wallace, Owner at Redford Residential Home

Hi - thanks for your kind review. We have now identified someone in the team who is dedicated to improving the activities, and we have set aside more space. So you will hopefully see and hear more about them. I am delighted that your aunt enjoys her stay at Redford and I know the staff absolutely adore her!

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Review from Ian C (Son of Resident) published on 7 October 2019 Submitted via Website
Overall Experience

We have found Redford to be a caring and friendly home, with staff who are interested in the residents and who are always happy to answer any queries.

Reply from John Wallace, Owner at Redford Residential Home

Thanks for taking the time to complete the review. Activities are a particular area of focus for us and you will see a real difference soon in the frequency and variety of things that we will be doing! Many thanks, the Owner.

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Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

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Frequently Asked Questions about Redford Residential Home

What types of Care is Redford Residential Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Redford Residential Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Redford Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Redford Residential Home to the centre of Ballymena?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redford Residential Home to verify any information. View our terms and conditions. Redford Residential Home has a Basic Service -more info.