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- Muriel Street care home

Personable and professional care with kindness and dignityNuala C(Wife of Resident/Service User)



Personable and professional care with kindness and dignityNuala C(Wife of Resident/Service User)



Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care.
Every aspect of the home and gardens has been curated to suit residents’ needs. Each bedroom has en-suite facilities, stylish furniture and a 24-hour nurse call system.
The excellent facilities include spacious dining rooms, comfortable lounges for socialising and taking part in activities, and a hair and beauty salon for a spot of pampering. Outside the...
Care Provided by Muriel Street
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Muriel Street to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Gazelle Field(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Muriel Street Reviews (15)
Muriel Street has a Review Score of 8.8 (8.758) out of 10, based on 6 reviews in the last 2 years.
Over all time Muriel Street has 15 reviews.
My mother was in the Muriel Street care home for some 4 months. The management and staff here are quite simply excellent, the care, understanding and diligence of the staff at every level is first class, this care home has to be recognised as outstanding with a family atmosphere at the centre of it.
They try to entertain the residents as much as possible and Interact with them to keep them stimulated. The food always looks appetising but my dad isn't a big eater and that is my only criticism that they could put less on his plate.
We are so pleased to hear that you have no concerns with the home, that you find the staff to be happy and helpful and that your dad looks well and content when you visit. The team pride themselves on delivering...
The staff always give a nice welcome when I arrive at the care home. My Mum has no mobility but the staff make her as comfortable as possible. The staff also help my Mum to be involved in the activities that take place.
Staff and Residents are safe. Muriel Street Care Home is welcoming and clean. Staff encourage and engage with residents.
The staff are very friendly and helpful.
Mum has an exceptional room with excellent views.
Plenty of entertainment and activities to keep residents occupied
I have no issues except once which was dealt with appropriately.
I'm always updated with any issues that arise.
Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
The staff are very caring helpful engaging and professional.
My mother has made a nice group of friends and is very comfortable in the home
Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
The staff are lovely, they look after the residents well and are all very friendly, approachable and very attentive. They even sort out any medical appointments that my mum needs, taking her and being with her when we cannot.
The food looks good, they get a full-cooked breakfast in the mornings, a three-course roast dinner meal at lunch and a two-course meal in the evening, plus lots of tea/coffee/juice breaks with biscuits throughout the day and cocoa at night before bed.
She has had her hair/nails done in their on-site salon.
We are very happy that we chose Muriel Street for our mother.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
The staff appeared to be very caring, interested in Mum as a person and friendly. There was always someone around. Internal communication was a little lacking on her last day as the staff on duty didn't seem to know she was due to leave. Otherwise I had no issues with her care and would use them again. This is based on a just week's respite care and my rating reflects that.
Thank you very much for taking the time to write a review for Muriel Street, and for your lovely comments regarding our caring and friendly team. The team were so happy to care for your mum during her stay here and would have been delighted for her to stay longer. We apologise for the...
Cannot say a bad word about the care home. My partner can be challenging but they cope very well with him. All the staff are very friendly with me also. Had a great Valentine’s Day, they gave my partner a rose to give to me which was so lovely.
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.
Big thanks to all the team for their dedication and support to our Mum, the residents and their families.
My mother was a resident of Muriel Street for nearly six years before she passed away in January 2021, and during the time she spent in Muriel Street, she was always treated with the utmost respect, dignity, and affection. We as a family visited regularly and got to know the staff very well and always found them to be very caring and helpful. The home itself was always clean and welcoming and they coped tremendously well during the pandemic keeping the residents safe and families up to date via Facebook or video calls.
I appreciate the care given to my mother by the staff, especially during the current difficult situation (COVID). I am able to see her via video calls and also on Facebook. When I was able to visit in person, the staff were always welcoming. My mother is also comfortable in the centre and treats the staff as friends.
From the centre manager, his deputy, to the receptionist, the personal care people, the housekeeping, kitchen staff, medical staff, dining room staff, the lifestyle lead and team, they are all approachable, easy to locate, and so personable and friendly. Even the staff that have no direct responsibilities/duties are so involved and interested.
I feel so much like a team member with these professionals and they know my feelings about the care I expect to be given to my mum and that I only ever give my honest opinion.
I cannot express my gratitude enough to this incredible care home who have such high standards, not only in themselves but more so in the way which they care for the elderly residents. I highly recommend this care home.
This is an exceptional care home where my grandmother is living. The staff are all lovely people who go out of their way to look after their residents. They have been amazing during the pandemic, acting quickly to protect everyone and keeping families connected via Zoom calls and window visits. We have really felt the support from all of the carers and managers and can completely trust them to look after my grandmother's wellbeing, they are very genuine caring people. We hugely appreciate the personal touches, such as building a photo montage on my grandmother's bedroom wall while we couldn't visit in person. I couldn't thank them enough or recommend them more!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Muriel Street.
Accreditations
There are no accreditations posted yet for Muriel Street.
Meet the Team (1)

I’ve worked for Care UK for a long time, but I find every day still brings fresh challenges and new things to learn. There’s always plenty to do in my role as home manager, and it’s important to be a good leader, to be approachable, to be committed to the highest standards, to be flexible, and to have a sense of humour!
I always look forward to the afternoons at Muriel Street. I’ve generally completed the tasks on my list and met various deadlines, and I like to go out on the floor to see the happy residents and ensure the team is all okay.
Quality care is my passion, and that’s what keeps me motivated every day. I love being able to make a difference to older people’s lives and to ensure they’re 100% satisfied. I’m always striving to gain superb feedback from residents and relatives about the home and the care we provide.
In my free time, I enjoy visiting the museums and galleries around the capital, and eating out in new places.
Frequently Asked Questions about Muriel Street
What types of Care is Muriel Street registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Muriel Street have?
There are 63 Single Rooms.
What are the Facilities & Services at Muriel Street?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Muriel Street to the centre of London?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Muriel Street to verify any information. View our terms and conditions. Muriel Street has an Enhanced Service -more info.