Muriel Street

37 Muriel Street, Islington, London N1 0TH
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8.9 15 Reviews
  • Muriel Street, London
Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care.

Every aspect of the home and gardens has been curated to suit residents’ needs. Each bedroom has en-suite facilities, stylish furniture and a 24-hour nurse call system.

The excellent facilities include spacious dining rooms, comfortable lounges for socialising and taking part in activities, and a hair and beauty salon for a spot of pampering. Outside the secure garden is a wonderful spot to enjoy some time outside in the sunshine with loved ones, with a variety of seating areas to look out onto the raised flower beds and beautiful trees.
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Care Provided by Muriel Street

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Muriel Street to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Muriel Street to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gazelle Field (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Muriel Street Reviews (15)

8.9

Muriel Street has a Review Score of 8.9 (8.915) out of 10, based on 7 reviews in the last 2 years.
Over all time Muriel Street has 15 reviews.

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Review from Vincent S (Son of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in the Muriel Street care home for some 4 months. The management and staff here are quite simply excellent, the care, understanding and diligence of the staff at every level is first class, this care home has to be recognised as outstanding with a family atmosphere at the centre of it.
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Review from Alec M (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit the home dad looks well & content which makes me worry less about him The staff are always happy & helpful., so I have no concerns about the home at all .
They try to entertain the residents as much as possible and Interact with them to keep them stimulated. The food always looks
appetising but my dad isn't a big eater and that is my only criticism that they could put less on his plate.
Reply from Samantha Debenham, Reviews Team at Muriel StreetThank you for taking the time to provide your feedback on Muriel Street.
We are so pleased to hear that you have no concerns with the home, that you find the staff to be happy and helpful and that your dad looks well and content when you visit. The team pride themselves on delivering compassionate and attentive care and this will mean a lot to them as they continue this work.
Thank you for your feedback regarding food portion sizes. Feedback is imperative to us to allow for improvements to be made, and the Home Manager will ensure that this is addressed moving forward to ensure that dad's preferences are met.
Thank you again for your kind words.
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Review from Anthony C (Son of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff always give a nice welcome when I arrive at the care home. My Mum has no mobility but the staff make her as comfortable as possible. The staff also help my Mum to be involved in the activities that take place.
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Review from Nuala C (Wife of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Personable and professional care with kindness and dignity. Staff work extremely hard.
Staff and Residents are safe. Muriel Street Care Home is welcoming and clean. Staff encourage and engage with residents.
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Review from Jean M (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with my mum residing in Muriel street.
The staff are very friendly and helpful.
Mum has an exceptional room with excellent views.
Plenty of entertainment and activities to keep residents occupied
I have no issues except once which was dealt with appropriately.
I'm always updated
with any issues that arise.
Reply from Fiona Madder, Reviews Team at Muriel StreetThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review from Lorna N (Daughter of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled in very well to the home and is always very happy here.
The staff are very caring helpful engaging and professional.
My mother has made a nice group of friends and is very comfortable in the home
Reply from Fiona Madder, Reviews Team at Muriel StreetThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review from Gina R (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Muriel Street Care Home for a month now and at first we had a few tearful phone calls home, but now she is loving it and would not want to leave. She has made friends, she loves her room and we made it her own with quite a few of her things from home, including her own TV so
if she wants to she can have quiet time in her room, or join her friends in the communal lounge.
The staff are lovely, they look after the residents well and are all very friendly, approachable and very attentive. They even sort out any medical appointments that my mum needs, taking her and being with her when we cannot.
The food looks good, they get a full-cooked breakfast in the mornings, a three-course roast dinner meal at lunch and a two-course meal in the evening, plus lots of tea/coffee/juice breaks with biscuits throughout the day and cocoa at night before bed.
She has had her hair/nails done in their on-site salon.
We are very happy that we chose Muriel Street for our mother.
Reply from Fiona Madder, Reviews Team at Muriel StreetThank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from K E (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff appeared to be very caring, interested in Mum as a person and friendly. There was always someone around. Internal communication was a little lacking on her last day as the staff on duty didn't seem to know she was due to leave. Otherwise I had no issues with her care and would use them again.
This is based on a just week's respite care and my rating reflects that.
Reply from Samantha Debenham, Reviews Team at Muriel StreetThank you very much for taking the time to write a review for Muriel Street, and for your lovely comments regarding our caring and friendly team. The team were so happy to care for your mum during her stay here and would have been delighted for her to stay longer. We apologise for the miscommunication, as the team on duty that day had thought she was staying for a second week. We hope you will consider Muriel Street again in the future should you need any further care and support for your mum.
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Review from M B (Partner of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot say a bad word about the care home. My partner can be challenging but they cope very well with him. All the staff are very friendly with me also. Had a great Valentine’s Day, they gave my partner a rose to give to me which was so lovely.
Reply from Fiona Madder, Reviews Team at Muriel StreetThank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks, the Care UK team.
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Review from Margaret K (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have experienced all the staff to be very helpful and genuinely caring. As a family, we've found this very reassuring, and Mum is safe and happy at Muriel Street care home. We know the staff well and always find them to be very caring and helpful, and we appreciate them very much.
Big thanks to
all the team for their dedication and support to our Mum, the residents and their families.
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Review from Caroline G (Daughter of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Muriel Street for nearly six years before she passed away in January 2021, and during the time she spent in Muriel Street, she was always treated with the utmost respect, dignity, and affection. We as a family visited regularly and got to know the staff very well and always
found them to be very caring and helpful. The home itself was always clean and welcoming and they coped tremendously well during the pandemic keeping the residents safe and families up to date via Facebook or video calls.
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Review from Jane H (Daughter of Resident) published on 17 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I appreciate the care given to my mother by the staff, especially during the current difficult situation (COVID). I am able to see her via video calls and also on Facebook. When I was able to visit in person, the staff were always welcoming. My mother is also comfortable in the centre and treats the
staff as friends.
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Review from Brian J (Son of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well, as is probably normal, I didn't think these people would be able to satisfy me with their care of my mum but I am so happy to be proved wrong, they are wonderful.
From the centre manager, his deputy, to the receptionist, the personal care people, the housekeeping, kitchen staff, medical staff,
dining room staff, the lifestyle lead and team, they are all approachable, easy to locate, and so personable and friendly. Even the staff that have no direct responsibilities/duties are so involved and interested.
I feel so much like a team member with these professionals and they know my feelings about the care I expect to be given to my mum and that I only ever give my honest opinion.
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Review from David K (Friend of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude enough to this incredible care home who have such high standards, not only in themselves but more so in the way which they care for the elderly residents. I highly recommend this care home.
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Review from Saffron B (Granddaughter of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an exceptional care home where my grandmother is living. The staff are all lovely people who go out of their way to look after their residents. They have been amazing during the pandemic, acting quickly to protect everyone and keeping families connected via Zoom calls and window visits. We have
really felt the support from all of the carers and managers and can completely trust them to look after my grandmother's wellbeing, they are very genuine caring people. We hugely appreciate the personal touches, such as building a photo montage on my grandmother's bedroom wall while we couldn't visit in person. I couldn't thank them enough or recommend them more!
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Current Review Score: 8.9 (8.915)

Overview of Review Score

The Review Score of 8.9 (8.915) out of 10 for Muriel Street is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Muriel Street is calculated as follows: ( (65 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.156 Points relating to the number of positive Reviews for Muriel Street is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 7 Positive Reviews ÷ 12.6 = 0.556
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Gazelle

Gazelle Field

Job Title: Home Manager

I’ve worked for Care UK for a long time, but I find every day still brings fresh challenges and new things to learn. There’s always plenty to do in my role as home manager, and it’s important to be a good leader, to be approachable, to be committed to the highest standards, to be flexible, and to have a sense of humour!


I always look forward to the afternoons at Muriel Street. I’ve generally completed the tasks on my list and met various deadlines, and I like to go out on the floor to see the happy residents and ensure the team is all okay.


Quality care is my passion, and that’s what keeps me motivated every day. I love being able to make a difference to older people’s lives and to ensure they’re 100% satisfied. I’m always striving to gain superb feedback from residents and relatives about the home and the care we provide.


In my free time, I enjoy visiting the museums and galleries around the capital, and eating out in new places.

Frequently Asked Questions about Muriel Street

What types of Care is Muriel Street registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Muriel Street have?

There are 63 Single Rooms.

What are the Facilities & Services at Muriel Street?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Muriel Street to the centre of London?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Muriel Street to verify any information. View our terms and conditions. Muriel Street has an Enhanced Service - more info.