Milverton Nursing Home in Surbiton, Surrey provides care for older people with physical and psychological needs in an atmosphere of comfort and optimism.
The experienced and caring team of nurses and qualified carers provide person-centred care as prescribed by each resident's specialist and family doctor.
The warm and welcoming home has plenty of communal areas for residents to enjoy relaxing and socialising in, and the resident chef creates a daily menu of tasty and nutritious food.
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Milverton Nursing Home has a Review Score of 9.6 (9.613) out of 10, based on 13 reviews in the last 2 years.
Over all time Milverton Nursing Home has 24 reviews.
Thankyou so much to everyone xxx
Thankyou so much to everyone xxx
We don't have any complaints at all!!!
We don't have any complaints at all!!!
Service fantastic, frienldy staff, excellent work!
Service fantastic, frienldy staff, excellent work!
Outstanding overall
Outstanding overall
Being a small, private nursing home the structure of the care service provided means that residents are taken care of by staff working at different levels, being a care team, a medical team & management, who are in close contact with community service medical teams. New and stimulating events are...
Being a small, private nursing home the structure of the care service provided means that residents are taken care of by staff working at different levels, being a care team, a medical team & management, who are in close contact with community service medical teams. New and stimulating events are continually organised by the events/admin team to stimulate, challenge & involved residents in new events such as sound therapy, a visitly a farm etc; some of which can only be described as spectacular.
Thank you Susan for a lovely review. Our care is looked at as holistic and person centre bringing activities that not only assist with well being but activities that all residents can reminisce about that has been part of their lives for so many years. Thank you for being such a great support to Milverton. Many thanks Cindy
During our visits, I observed that staff are treating all residents with dignity and respect. Residents are supported with their individual needs. There are always a variety of activities for the residents to participate in. Communication between staff, management and residents, as well as their...
During our visits, I observed that staff are treating all residents with dignity and respect. Residents are supported with their individual needs. There are always a variety of activities for the residents to participate in. Communication between staff, management and residents, as well as their visitor,s is effective, friendly and professional.
Dear Carola, thank you for your lovely compliments. It is very special to have family visit the home and pick up on the great care here at Milverton. Look forward to your next visit.
I had such a lovely day at Milverton last week. They'd organised a local farm to bring animals for the residents to pet. It was so special seeing my mum, who has advanced dementia, face light up as she cuddled the most beautiful bunny and stroked a pony. It really was a touching experience, one...
I had such a lovely day at Milverton last week. They'd organised a local farm to bring animals for the residents to pet. It was so special seeing my mum, who has advanced dementia, face light up as she cuddled the most beautiful bunny and stroked a pony. It really was a touching experience, one I will remember forever. Thank you so much for organising so many lovely events for the residents.
Dear Nicky, I am so glad you were able to enjoy the lovely day here at Milverton and mom sure was in her element enjoying all the animals. Too many more special moments.
Milverton is a friendly and welcoming place. The staff all greet you with a smile and treat the residents with kindness. The management are approachable and transparent with communication. I feel my dad is safe and well cared for. There are many activities for the residents, meaning a good quality...
Milverton is a friendly and welcoming place. The staff all greet you with a smile and treat the residents with kindness. The management are approachable and transparent with communication. I feel my dad is safe and well cared for. There are many activities for the residents, meaning a good quality of life, with a variety of opportunities to experience. A beautiful garden and comfortable rooms.
In my experience with...
In my experience with Milverton, whether you are a visitor or resident, the hand of friendship and care is always offered.
Whilst looking for a Nursing Home we visited Milverton without an appointment and were welcomed in - this was our first good experience and says a lot! It's early days but Dad is settling in well. He enjoys the activities, the beautiful garden and the food! The continuity of care is very good with...
As a family we have been supported, kept up to date and involved with Dad's care. They are helping us with our new family dynamic.
Thank you for a lovely review, your kindness and support for Milverton is greatly appreciated it.
Have nothing but praise for the care and kindness given. Also the home is beautifully kept. Delightful garden. The food is lovely
Have nothing but praise for the care and kindness given. Also the home is beautifully kept. Delightful garden. The food is lovely
Thank you Pauline for a lovely review and it is wonderful to have you and your family part of Milverton. Your husband has settled in really well and is a delightful and caring person and shows a lot of empathy to his fellow residents and carers.
My Dad spent his final few weeks at Milverton. During that time he was extremely well cared for by staff who were attentive, warm and caring. As a regular visitor I was always made to feel welcome and was given detailed updates on Dad's progress. The food is homemade and I thought it was delicious...
My Dad spent his final few weeks at Milverton. During that time he was extremely well cared for by staff who were attentive, warm and caring. As a regular visitor I was always made to feel welcome and was given detailed updates on Dad's progress. The food is homemade and I thought it was delicious - I've now seen quite a few care homes and Milverton really stands out for its catering. The building is bright and airy, with a lovely garden, with a spacious garden room.
My wife has been a resident for nearly two years to date. In all that time, I have been impressed by the constant care shown to her and to the friendly attitude shown to myself. I certainly made the right choice when I selected Milverton. The bonus is that it is only two miles from home! Tea or...
My wife has been a resident for nearly two years to date. In all that time, I have been impressed by the constant care shown to her and to the friendly attitude shown to myself. I certainly made the right choice when I selected Milverton. The bonus is that it is only two miles from home! Tea or coffee as soon as you enter.
I have been visiting a friend in this care home for a few years now. I am amazed at how bright and clean it is. The staff are very kind to the residents and the visitors. It has a very happy feel due to the caring staff. I visit quite a few homes as I have friends in them but Milverton is the best.
I have been visiting a friend in this care home for a few years now. I am amazed at how bright and clean it is. The staff are very kind to the residents and the visitors. It has a very happy feel due to the caring staff. I visit quite a few homes as I have friends in them but Milverton is the best.
Thank you Teresa for a lovely review of our home, as always we enjoy it when family and friends visit.
Milverton continues to tick all the boxes. The never-ending warm welcome as a visitor and cheerful contact with all residents. My husband is now becoming very withdrawn and needs 24 care which is given immediately.
Milverton continues to tick all the boxes. The never-ending warm welcome as a visitor and cheerful contact with all residents. My husband is now becoming very withdrawn and needs 24 care which is given immediately.
Thank you for such a lovely review. We are happy to have him back here at Milverton and it is always great catching up with you during your visits.
The nursing and caring staff are all courteous and welcoming. Food portions and quality are satisfactory but indistinguishable from one meal to another I am told. Fruit is hard to come by. Regular exercise should be encouraged but staff say they do not always have time. I have observed idle staff...
The nursing and caring staff are all courteous and welcoming. Food portions and quality are satisfactory but indistinguishable from one meal to another I am told. Fruit is hard to come by. Regular exercise should be encouraged but staff say they do not always have time. I have observed idle staff on their phones on some of my visits. Exercise should include outdoor exposure on dry and mild days but residents can be forced to remain indoors despite residents requesting fresh air. Some residents are unable to watch TV due to their seating arrangements.
Dear A M, thank you for your response which we have taken on board. The chefs prepare a fresh homely cooked meal on a daily basis with a great variety of seasonal vegetables and meat options. There is always two choices at meal times and a variety of options for dinner which always includes fruit....
Dear A M, thank you for your response which we have taken on board. The chefs prepare a fresh homely cooked meal on a daily basis with a great variety of seasonal vegetables and meat options. There is always two choices at meal times and a variety of options for dinner which always includes fruit. We are a home that works in a manner of efficiency and accuracy by having digital care plans whereby information is logged in a secure manner and on a robust digital system where staff are to log on secure mobile phones. We have recently implemented a projector screen so that residents are able to watch from their current seating plan and we are happy to review the seating plan if required by consent of the resident. Exercise is a great way to keep up with mobility which we do encourage, especially as we have a lovely conservatory and garden. Residents enjoy coming out and feeding the fish.
The staff at Milverton are very professional and welcoming. They provide excellent care to my friend and are proactive in attending to her needs.
The staff at Milverton are very professional and welcoming. They provide excellent care to my friend and are proactive in attending to her needs.
Dear Linda, thank you for your lovely review, much appreciate it.
We (my daughter and I) are very happy with my husband's care in Milverton Nursing Home.
We (my daughter and I) are very happy with my husband's care in Milverton Nursing Home.
Thank you for your lovely review. Not only are we happy to have him with us who is always so polite and warming but it is so lovely to have gotten to know you both.
On each visit, I have found the staff to be most welcome and cheerful! The surroundings are extremely pleasant and well-maintained.
On each visit, I have found the staff to be most welcome and cheerful! The surroundings are extremely pleasant and well-maintained.
Thank you for your lovely review. It is always lovely to see you when you visit and to have a catch-up.
My mother has been at Milverton for almost three years. She has always been looked after with the greatest respect and dignity. The staff turnover is incredibly low, which is a testament to a happy working environment. We are delighted we found this nursing home.
My mother has been at Milverton for almost three years. She has always been looked after with the greatest respect and dignity. The staff turnover is incredibly low, which is a testament to a happy working environment. We are delighted we found this nursing home.
Thank you for a lovely review. Thank you and your family for all the support over the years. We are so happy to have Mum at our nursing home, and her smile brightens up our day.
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Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms.
Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milverton Nursing Home to verify any information. View our terms and conditions. Milverton Nursing Home has an Enhanced Service -what an Enhanced Service includes.