Villa Maria Nursing Home

62/68 Croham Road, South Croydon CR2 7BB
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9.4 31 Reviews
  • Villa Maria Nursing Home, South Croydon
Villa Maria is a private nursing home located in South Croydon, Surrey offering a 'home-from-home' atmosphere.

Residents at Villa Maria are given the opportunity to enjoy a positive and quality life experience during their stay.

Staff at Villa Maria recognise the importance of person centered care and tailor holistic care around each residents individual needs, ensuring residents' families are involved in the care process.

All rooms in the home are furnished to a high standard and some offer en-suite facilities, whilst residents have the opportunity to make their rooms as comfortable as possible.

Communal areas of the home overlook the picturesque garden, where residents can enjoy summer barbeques, parties and relax in the natural environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1550 – £1650
  • Self-Funded Nursing Dementia Care: £1550 – £1650
  • RESPITE Self-Funded Nursing Care: £1550 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1650

Fees can be discussed on an individual basis after dependency assessments have been completed

These prices are only a guideline, please contact Villa Maria Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Villa Maria Care Ltd

Person in charge

  • Wasiu Ogundipe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)

Visiting

  • Visits to the home are welcome throughout the day with some restrictions during protected meal times which are between 12:30 and 1330 as well as between 17:00 and 18:00. The home is 3 minutes walk from South Croydon Train Station.

Parking

  • Parking is available on the home's forecourt

Villa Maria Nursing Home Reviews (31)

9.4

Villa Maria Nursing Home has a Review Score of 9.4 (9.403) out of 10, based on 13 reviews in the last 2 years.
Over all time Villa Maria Nursing Home has 31 reviews.

Overall Experience
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Date Published
  • 31
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Reviewer Connection to Villa Maria Nursing Home
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Total of 31, showing 1-20
Review from A S (Niece of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Villa Maria Nursing home provided a caring safe environment for my relative. All staff showed a high level of respect to my Aunt. Good humour to help her wellbeing and care and attention for personal care and meal times. VM always warmly welcomed me during my visits. Birthdays and special occasions
for my Aunt were made special days for her at VM, especially when she celebrated her 90th birthday last year. Thank you to all Staff.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you very much for your positive review of our service at Villa Maria. It is always our pleasure providing the highest level of care to your loved one in our care.

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Review from G P (Resident) assisted by family/friend published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a service user they have helped me with everything and have listened to my needs and have encourage me to join in with activities e.g. dance
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

We are pleased to hear about your positive experience of our service and our team is committed to ensuring your needs are met to a high standard at all times.

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Review from C L (Partner of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The main head nurse has kept me informed when there has been an accident or appointment. The activity has been good and adapts to the persons needs.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you for your positive review. We strive to continue to improve our services based on your feedback.

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Review from Jayne T (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff working here, who are always very happy to help Mum in any way she needs. I believe my Mum is very well cared for throughout the day and night. She has settled easily into the care home routine and I would even say her state of mind is much more stable, and her health is good.
I am very impressed with Villa Maria Nursing Home.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you for sharing your positive experience of our service.

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Review from T D (Nephew of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always helpful / friendly nothing too much trouble.


The member of staff in the office is a Star and great person to communicate with regarding my aunt.


The nursing team always willing to give answer questions .

Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you for sharing your experience with us. The team at Villa are committed to providing services that ensures positive experience to our service users and their relatives.

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Review from C A (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found that Villa Maria has recently improved to become an exceptional nursing home. My mother now receives outstanding care from the dedicated new management, lead nurses, and long serving carers. This staff is attentive, professional, and truly caring. I'm so grateful for their kindness
and the safe, supportive environment they provide.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

We are happy to hear that your experience of our service has improved for the better in recent times. Thank you for sharing this with us and we will continue to ensure we provide more of positive experience of our service to you and your loved one in our care.

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Review from C S (Friend of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is very too faced this place they will talk about you to social services and arrange to give your loved one extra medication without telling you we will now have a legal battle to keep him in this care home which will probably drag on for several years I I help many people and never ask nothing
in return not one penny but these people only care about one your money avoid this care home. I thought they were great but should have known better as I've helped families before and we'll continue to do so.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you for sharing your feedback. We take all concerns seriously and are committed to transparency in making care decisions about our service users. While we are unable to discuss individual cases publicly, we strongly deny any suggestion of inappropriate communication with authorities or medication administration without consent, as these practices contradict our policies and regulatory obligations.We deeply regret the distress described in this review and invite you to contact us directly to discuss your concerns in detail. Our priority remains the wellbeing of our residents, with their care plans developed in partnership with their families and other healthcare professionals.Should you wish to discuss your concerns further, please contact us directly so we can address these matters thoroughly and confidentially. We remain dedicated to providing compassionate and person-centered care for all our service users.

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Review from Sean M (Brother of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother had been at the care home for over a year and feels safe and secure. The staff are always friendly and supportive and the home is very clean. My mother and I have also experienced some of the entertainment, which we found very enjoyable. I would recommend to anyone.
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Review from Dee W (Power of Attorney of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has only been at Villa Maria a short time but I have found the staff very approachable and answered all my questions with regard to his care plan. All staff are pleasant to deal with and polite.
Reply from Wasiu Ogundipe, Manager at Villa Maria Nursing Home

Thank you for your kind review. The resident that this review relates to is nil by mouth and does not have experience with our food and drink.

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Review from Andrew T (Son of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father wasn't at Villa Maria very long, I was so happy with the care he received, every day I came in and every day he was in fresh bed linen. Everyone referred to him by name, a small thing but I think important. When admitted the staff wanted to know as much as possible to make his stay
as comfortable as possible, such as favourite foods and drinks. And when he passed away all staff showed genuine care for him and us as we grieved.
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Review from Ian M (Brother of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have my younger brother as a resident at Villa Maria South Croydon. I found the home and staff to be very professional, caring, polite and sympathetic. I feel my brother's needs are being met to a very high standard. This has been a great relief to all our family. Thank you.
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Review from Sally C (Daughter-in-law of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Villa Maria staff always make us feel very welcome, nothing is too much trouble for them. We know that Mum is well looked after and genuinely cared for.
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Review from Paul B (Father of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been here for over two years. I have never had any complaints regarding her care.
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Review from G W (Wife of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was here for twelve years after a stroke which left him speechless and with no movement on one side. Sadly, he passed away in January. The staff were lovely to me and my daughter, some coming to the funeral and wake. I always found staff to be very good, very patient in working out what he
wanted as he couldn't use a computer and only had one hand and facial expressions by which to communicate. He always looked neat and tidy. He was happy there. Activities take place each week and concerts occasionally. In the warmer weather, there is access to the garden. I always felt very welcome and included in his care arrangements as did other family members. Even now, the home keeps in touch with me which I appreciate as over the years it had become my second home.
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Review from Kiran P (Friend of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Villa Maria Nursing Home is a fantastic nursing home, as it not only brings everyone together but has that kind atmosphere with everyone that works there as well. My dad was in Villa for a while and they treated him so well, he loved it.
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Review from Soraya C (Daughter-in-law of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Villa Maria Nursing Home has a homely and relaxed feel. Residents are well cared for in a professional and respectful manner. Staff are always cheerful, friendly and accommodating. Activities are provided on a daily basis.
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Review from Carole R (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had respite in Villa Maria Nursing Home a couple of times now. It's the best care home my mum has been to for her respite.
The staff go over and above for all the residents. They do their daily jobs as well as entertain the residents daily with all sorts of activities.
The manager is lovely
and does as much as she can to ensure all residents are happy and cared for. The standards are very high. They care for each one of their residents whether they are there permanently or just for respite.
As soon as you walk in, there is a happy atmosphere, also it is very clean.
My mum is on level 5 with food. They made sure all my mum's needs regarding eating and drinking were met.
My mum didn't feed herself when she went in, with their help and encouragement, when my Mum came home she was feeding herself.
Now, when my mum has respite, I ask for Villa Maria due to the excellent care they give everyone in there.
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Review from L T (Daughter of Resident) published on 9 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are professional, friendly and well conversed with knowledge.
The staff, the care manager and the receptionist are so amazing and true to the cause of caring for your loved one. They are on hand at any time of the day to help you with any concerns you may have regarding your loved one.
My
mum is always clean, tidy and well cared for. Her bedding is always clean, along with her room and surroundings.
Overall, a very safe, welcoming environment for your loved one to be placed in. A jewel in a crown amongst a crowded profession.
I'm really proud to write this review on behalf of Villa Maria Nursing Home as it has come from my heart, it is been a really difficult time for our loved one and family members but Villa Maria has helped us through this difficult process.
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Review from J J (Granddaughter of Resident) published on 6 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Villa Maria Nursing Home are so kind and caring. They treat their residents like family.
My grandmother was very comfortable during her stay at Villa Maria and she liked all the staff members. She always looked clean and well cared for. She was repositioned regularly and assisted with
her meals and medication. During self care the door was always closed to maintain my Grandma's privacy. The staff members were so friendly and accommodating. They were always smiling, laughing and joking around with my Grandma.
My family never had any fears or concerns about mistreatment. We were always made to feel welcome.
The room was spacious and warm. The main door has a security lock so intruders couldn't enter the building.
There were activities in the lounge area though unfortunately my Grandma was unable to attend for medical reasons.
I would recommend Villa Maria to anyone who has a loved one in need of extra care and support. Such a warm loving environment.
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Review from A D (Daughter of Resident) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m happy to a degree, I think they are short of staff but the staff that are there try their very best to provide the care that’s necessary so I’m truly grateful. It’s always very clean and they liaise with me very well which is very important.
Reply from Karen Warner, Operations Manager at Villa Maria Nursing Home

Many thanks for your review of Villa Maria, the registered manager has recently run a very successful recruitment campaign and the new staff are in the process of being inducted. The overall staff-to-resident ratio is reviewed on a monthly basis and can be adjusted accordingly. Please do not hesitate to discuss this further with the manager who operates an open-door policy at Villa Maria and welcomes feedback from all stakeholders.

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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Villa Maria Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.403 for Villa Maria Nursing Home is calculated as follows: ( (94 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 149 Ratings = 4.403
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Villa Maria Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Wasiu

Wasiu Ogundipe

Job Title: Home Manager Joined: 2024

I am a dedicated and compassionate Care Home Manager with over 20 years of management experience in the care of the elderly with a proven track record of enhancing residents' care, improving operational efficiency, and ensuring regulatory compliance.


My commitment to Villa Maria Nursing Home includes; enhancing the quality of life of our residents through the promotion of a person-centred care model that respects and promotes each resident’s preferences, wishes and dignity as well as their independence.

Debbie

Debbie Good

Job Title: Administrator Joined: 2018

I have been at Villa Maria for six years. I support the management and staff team in all areas of administration. I have also developed positive relationships with the people we support and their families over the years. It's a pleasure to have met so many wonderful people.

Frequently Asked Questions about Villa Maria Nursing Home

What types of Care is Villa Maria Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Villa Maria Nursing Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Villa Maria Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Villa Maria Nursing Home to the centre of South Croydon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Villa Maria Nursing Home to verify any information. View our terms and conditions. Villa Maria Nursing Home has an Enhanced Service - more info.