Villa Maria is a private nursing home located in South Croydon, Surrey offering a 'home-from-home' atmosphere.
Residents at Villa Maria are given the opportunity to enjoy a positive and quality life experience during their stay.
Staff at Villa Maria recognise the importance of person centered care and tailor holistic care around each residents individual needs, ensuring residents' families are involved in the care process.
All rooms in the home are...
Villa Maria is a private nursing home located in South Croydon, Surrey offering a 'home-from-home' atmosphere.
Residents at Villa Maria are given the opportunity to enjoy a positive and quality life experience during their stay.
Staff at Villa Maria recognise the importance of person centered care and tailor holistic care around each residents individual needs, ensuring residents' families are involved in the care process.
All rooms in the home are furnished to a high standard and some offer en-suite facilities, whilst residents have the opportunity to make their rooms as comfortable as possible.
Communal areas of the home overlook the picturesque garden, where residents can enjoy summer barbeques, parties and relax in the natural environment.
Contact Villa Maria Nursing Home to confirm what's included and get a personalised quote:
Fees can be discussed on an individual basis after dependency assessments have been completed
The price(s) shown are provided by the care home. Contact Villa Maria Nursing Home for full pricing details and T&Cs.
Villa Maria Nursing Home has a Review Score of 9.2 (9.198) out of 10, based on 11 reviews in the last 2 years.
Over all time Villa Maria Nursing Home has 33 reviews.
My brother was only in Villa Maria for a very short time but in that time he was treated with respect and dignity. We had a tour of the care home and found it very clean, the staff very friendly and lunch smelt good! Activities were going on . Ben had been to assess my brother in hospital and he...
My brother was only in Villa Maria for a very short time but in that time he was treated with respect and dignity. We had a tour of the care home and found it very clean, the staff very friendly and lunch smelt good! Activities were going on . Ben had been to assess my brother in hospital and he then gave us the tour the following day. He answered all of our many questions with patience. Ben's knowledge and expertise gave us much comfort and support. We couldn't have asked for anything more.
Thank you
I can't fault the care my dad receives, his personal care...
I would particularly like to thank Ben, Clinical Head Nurse, for his time and attention to detail with regards to understanding my dad's medical issues and finding solutions to administer his medication.
Thank you so much for sharing your thoughtful feedback about your dad's experience at Villa Maria. We're delighted to hear that he feels comfortable and well cared for, and that our team's approach has made a positive difference to him and to your family. Your kind words about our staff mean a...
Thank you so much for sharing your thoughtful feedback about your dad's experience at Villa Maria. We're delighted to hear that he feels comfortable and well cared for, and that our team's approach has made a positive difference to him and to your family. Your kind words about our staff mean a great deal; they work hard to provide compassionate, person-centred care every day. We'll be sure to pass on your thanks to everyone involved.
The...
Thank you all again for your kindness.
Thank you so much for your kind and heartfelt words. It means a great deal to our whole team to know that your brother felt respected and well cared for during his time with us. We're also glad that you and your mother were able to share in the home's activities and create those special memories...
Thank you so much for your kind and heartfelt words. It means a great deal to our whole team to know that your brother felt respected and well cared for during his time with us. We're also glad that you and your mother were able to share in the home's activities and create those special memories together. Please accept our sincere condolences once again for your loss, and thank you for taking the time to share your experience; it truly brightens our day.Kind Regards,
Villa Maria Nursing home provided a caring safe environment for my relative. All staff showed a high level of respect to my Aunt. Good humour to help her wellbeing and care and attention for personal care and meal times. VM always warmly welcomed me during my visits. Birthdays and special occasions...
Villa Maria Nursing home provided a caring safe environment for my relative. All staff showed a high level of respect to my Aunt. Good humour to help her wellbeing and care and attention for personal care and meal times. VM always warmly welcomed me during my visits. Birthdays and special occasions for my Aunt were made special days for her at VM, especially when she celebrated her 90th birthday last year. Thank you to all Staff.
Thank you very much for your positive review of our service at Villa Maria. It is always our pleasure providing the highest level of care to your loved one in our care.
As a service user they have helped me with everything and have listened to my needs and have encourage me to join in with activities e.g. dance
As a service user they have helped me with everything and have listened to my needs and have encourage me to join in with activities e.g. dance
We are pleased to hear about your positive experience of our service and our team is committed to ensuring your needs are met to a high standard at all times.
The main head nurse has kept me informed when there has been an accident or appointment. The activity has been good and adapts to the persons needs.
The main head nurse has kept me informed when there has been an accident or appointment. The activity has been good and adapts to the persons needs.
Thank you for your positive review. We strive to continue to improve our services based on your feedback.
Very friendly staff working here, who are always very happy to help Mum in any way she needs. I believe my Mum is very well cared for throughout the day and night. She has settled easily into the care home routine and I would even say her state of mind is much more stable, and her health is good....
Very friendly staff working here, who are always very happy to help Mum in any way she needs. I believe my Mum is very well cared for throughout the day and night. She has settled easily into the care home routine and I would even say her state of mind is much more stable, and her health is good. I am very impressed with Villa Maria Nursing Home.
Thank you for sharing your positive experience of our service.
Staff always helpful / friendly nothing too much trouble.
The member of staff in the office is a Star and great person to communicate with regarding my aunt.
The nursing team always willing to give answer questions .
Staff always helpful / friendly nothing too much trouble.
The member of staff in the office is a Star and great person to communicate with regarding my aunt.
The nursing team always willing to give answer questions .
Thank you for sharing your experience with us. The team at Villa are committed to providing services that ensures positive experience to our service users and their relatives.
I have found that Villa Maria has recently improved to become an exceptional nursing home. My mother now receives outstanding care from the dedicated new management, lead nurses, and long serving carers. This staff is attentive, professional, and truly caring. I'm so grateful for their kindness...
I have found that Villa Maria has recently improved to become an exceptional nursing home. My mother now receives outstanding care from the dedicated new management, lead nurses, and long serving carers. This staff is attentive, professional, and truly caring. I'm so grateful for their kindness and the safe, supportive environment they provide.
We are happy to hear that your experience of our service has improved for the better in recent times. Thank you for sharing this with us and we will continue to ensure we provide more of positive experience of our service to you and your loved one in our care.
This is very too faced this place they will talk about you to social services and arrange to give your loved one extra medication without telling you we will now have a legal battle to keep him in this care home which will probably drag on for several years I I help many people and never ask...
This is very too faced this place they will talk about you to social services and arrange to give your loved one extra medication without telling you we will now have a legal battle to keep him in this care home which will probably drag on for several years I I help many people and never ask nothing in return not one penny but these people only care about one your money avoid this care home. I thought they were great but should have known better as I've helped families before and we'll continue to do so.
Thank you for sharing your feedback. We take all concerns seriously and are committed to transparency in making care decisions about our service users. While we are unable to discuss individual cases publicly, we strongly deny any suggestion of inappropriate communication with authorities or...
Thank you for sharing your feedback. We take all concerns seriously and are committed to transparency in making care decisions about our service users. While we are unable to discuss individual cases publicly, we strongly deny any suggestion of inappropriate communication with authorities or medication administration without consent, as these practices contradict our policies and regulatory obligations.We deeply regret the distress described in this review and invite you to contact us directly to discuss your concerns in detail. Our priority remains the wellbeing of our residents, with their care plans developed in partnership with their families and other healthcare professionals.Should you wish to discuss your concerns further, please contact us directly so we can address these matters thoroughly and confidentially. We remain dedicated to providing compassionate and person-centered care for all our service users.
My brother has only been at Villa Maria a short time but I have found the staff very approachable and answered all my questions with regard to his care plan. All staff are pleasant to deal with and polite.
My brother has only been at Villa Maria a short time but I have found the staff very approachable and answered all my questions with regard to his care plan. All staff are pleasant to deal with and polite.
Thank you for your kind review. The resident that this review relates to is nil by mouth and does not have experience with our food and drink.
Although my father wasn't at Villa Maria very long, I was so happy with the care he received, every day I came in and every day he was in fresh bed linen. Everyone referred to him by name, a small thing but I think important. When admitted the staff wanted to know as much as possible to make his...
Although my father wasn't at Villa Maria very long, I was so happy with the care he received, every day I came in and every day he was in fresh bed linen. Everyone referred to him by name, a small thing but I think important. When admitted the staff wanted to know as much as possible to make his stay as comfortable as possible, such as favourite foods and drinks. And when he passed away all staff showed genuine care for him and us as we grieved.
I have my younger brother as a resident at Villa Maria South Croydon. I found the home and staff to be very professional, caring, polite and sympathetic. I feel my brother's needs are being met to a very high standard. This has been a great relief to all our family. Thank you.
I have my younger brother as a resident at Villa Maria South Croydon. I found the home and staff to be very professional, caring, polite and sympathetic. I feel my brother's needs are being met to a very high standard. This has been a great relief to all our family. Thank you.
Villa Maria staff always make us feel very welcome, nothing is too much trouble for them. We know that Mum is well looked after and genuinely cared for.
Villa Maria staff always make us feel very welcome, nothing is too much trouble for them. We know that Mum is well looked after and genuinely cared for.
My daughter has been here for over two years. I have never had any complaints regarding her care.
My daughter has been here for over two years. I have never had any complaints regarding her care.
My husband was here for twelve years after a stroke which left him speechless and with no movement on one side. Sadly, he passed away in January. The staff were lovely to me and my daughter, some coming to the funeral and wake. I always found staff to be very good, very patient in working out what...
My husband was here for twelve years after a stroke which left him speechless and with no movement on one side. Sadly, he passed away in January. The staff were lovely to me and my daughter, some coming to the funeral and wake. I always found staff to be very good, very patient in working out what he wanted as he couldn't use a computer and only had one hand and facial expressions by which to communicate. He always looked neat and tidy. He was happy there. Activities take place each week and concerts occasionally. In the warmer weather, there is access to the garden. I always felt very welcome and included in his care arrangements as did other family members. Even now, the home keeps in touch with me which I appreciate as over the years it had become my second home.
Villa Maria Nursing Home is a fantastic nursing home, as it not only brings everyone together but has that kind atmosphere with everyone that works there as well. My dad was in Villa for a while and they treated him so well, he loved it.
Villa Maria Nursing Home is a fantastic nursing home, as it not only brings everyone together but has that kind atmosphere with everyone that works there as well. My dad was in Villa for a while and they treated him so well, he loved it.
Villa Maria Nursing Home has a homely and relaxed feel. Residents are well cared for in a professional and respectful manner. Staff are always cheerful, friendly and accommodating. Activities are provided on a daily basis.
Villa Maria Nursing Home has a homely and relaxed feel. Residents are well cared for in a professional and respectful manner. Staff are always cheerful, friendly and accommodating. Activities are provided on a daily basis.
The manager is...
Now, when my mum has respite, I ask for Villa Maria due to the excellent care they give everyone in there.
The staff, the care manager and the receptionist are so amazing and true to the cause of caring for your loved one. They are on hand at any time of the day to help you with any concerns you may have regarding your loved...
I'm really proud to write this review on behalf of Villa Maria Nursing Home as it has come from my heart, it is been a really difficult time for our loved one and family members but Villa Maria has helped us through this difficult process.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I am a dedicated and compassionate Care Home Manager with over 20 years of management experience in the care of the elderly with a proven track...
I am a dedicated and compassionate Care Home Manager with over 20 years of management experience in the care of the elderly with a proven track record of enhancing residents' care, improving operational efficiency, and ensuring regulatory compliance.
My commitment to Villa Maria Nursing Home includes; enhancing the quality of life of our residents through the promotion of a person-centred care model that respects and promotes each resident’s preferences, wishes and dignity as well as their independence.
I have been at Villa Maria for six years. I support the management and staff team in all areas of administration. I have also developed positive...
I have been at Villa Maria for six years. I support the management and staff team in all areas of administration. I have also developed positive relationships with the people we support and their families over the years. It's a pleasure to have met so many wonderful people.
The care home lists weekly fees per person between £1,550 and £1,650 for nursing care (respite between £1,550 and £1,650) and between £1,550 and £1,650 for nursing dementia care (respite between £1,550 and £1,650). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 26 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Villa Maria Nursing Home to verify any information. View our terms and conditions. Villa Maria Nursing Home has an Enhanced Service -what an Enhanced Service includes.