Villa Maria Nursing Home

62/68 Croham Road, South Croydon CR2 7BB
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9.4 31 Reviews
  • Villa Maria Nursing Home, South Croydon
Villa Maria is a private nursing home located in South Croydon, Surrey offering a 'home-from-home' atmosphere.

Residents at Villa Maria are given the opportunity to enjoy a positive and quality life experience during their stay.

Staff at Villa Maria recognise the importance of person centered care and tailor holistic care around each residents individual needs, ensuring residents' families are involved in the care process.

All rooms in the home are furnished to a high standard and some offer en-suite facilities, whilst residents have the opportunity to make their rooms as comfortable as possible.

Communal areas of the home overlook the picturesque garden, where residents can enjoy summer barbeques, parties and relax in the natural environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1550 – £1650
  • Self-Funded Nursing Dementia Care: £1550 – £1650
  • RESPITE Self-Funded Nursing Care: £1550 – £1650
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1650

Fees can be discussed on an individual basis after dependency assessments have been completed

These prices are only a guideline, please contact Villa Maria Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Villa Maria Care Ltd

Person in charge

  • Wasiu Ogundipe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)

Visiting

  • Visits to the home are welcome throughout the day with some restrictions during protected meal times which are between 12:30 and 1330 as well as between 17:00 and 18:00. The home is 3 minutes walk from South Croydon Train Station.

Parking

  • Parking is available on the home's forecourt

Villa Maria Nursing Home Reviews (31)

9.4

Villa Maria Nursing Home has a Review Score of 9.4 (9.403) out of 10, based on 13 reviews in the last 2 years.
Over all time Villa Maria Nursing Home has 31 reviews.

Overall Experience
  • 26
  • 4
  • 0
  • 0
  • 1
Date Published
  • 31
  • 7
  • 9
  • 13
  • 18
Reviewer Connection to Villa Maria Nursing Home
  • 9
  • 5
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from Richard S (Son of Resident) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Villa Maria Nursing Home from hospital after breaking her hip and becoming unable to walk and with hypoactive dementia, at the age of 92. The attentive care she received from all staff couldn't have been bettered. The admin staff were always available and gave useful advice on taking
Mum out, especially for her birthday. The activities and events held at the Villa were lovely and it was so nice to take Mum into the beautiful garden, English weather permitting. After Mum unfortunately died with the tenderest care from her nursing attendants; the staff were so helpful. They even helped to find a venue for her wake.
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Review from Judith B (Sister of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit my sister at Villa Maria Nursing Home. She's very settled there and the family are made to feel welcome. I'm kept up to date with any health issues my sister may have.
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Review from C S (Sister of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am relieved to see that my sister is being well cared for. The staff are all so friendly and natural. They take time to listen to the patients, seeing to their individual needs. Everyone, if they wish to, is included in the many activities which are organised, patients are encouraged to join in but
if they wish to sit and observe they can do. My sister always looks clean, hair brushed etc. She couldn't be in a better place!
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Review from Dawn S (Daughter of Resident) published on 18 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been admitted from Hospital via Merton Council as I was unable to continue caring for her. During her time at Villa Maria, she was always treated with kindness, love and respect. She was always very clean and tidy. She enjoyed being fussed over. Sadly, her condition deteriorated and she died
in August 2022. Fortunately, I was with her along with some of the girls who cared for her. They showed her the dignity and kindness in death as they did in life. They were incredibly supportive to me and my brother and even came to Mum's funeral. Everyone from the manager to staff members made us feel welcome and were very friendly when we visited mum. I'm so glad mum ended her days here. She couldn't have been in better care. Thank you all so very much.
Reply from Karen Warner, Operations Manager at Villa Maria Nursing Home

Hi Dawn, thank you so much for your lovely review. The manager and the staff at Villa said it was their pleasure looking after your mum.

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Review from Mark B (Son of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are extremely friendly and welcoming. They have made my dad feel at home and are very accommodating when I visit. The facilities are good and lots of activities for the residents to partake in. When moving into the care home the staff were very helpful and supportive, making the process
stress-free. Nothing is too much and I'm confident my dad is in safe and caring hands.
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Review from Stephanie T (Niece of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was admitted to Villa Maria Nursing Home in December 2022 and although the building is not the most modern this is made up by the excellent caring staff. From management to the Sisters, Nurses and the Carers all so welcoming and caring not just to my aunt but myself too. Thank you Villa Maria
Nursing Home.
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Review from Marion W (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had been a resident for 9 years following a stroke. Villa Maria nursed her back to the best health possible. During Christmas 2017, my mother suffered a blood clot and sadly died on New Year's Eve. Villa Maria staff were always there to help and even hosted the wake for us. They have been
truly amazing all the time my mother has been with them. She once said, "If I knew care homes were like this I would have had the stroke years before!"
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Review from David H (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is so well looked after here. She feels so relaxed and happy. All of the staff are so kind and caring to her. The food is always varied and looks excellent and well cooked and presented.
Her bedding is always so lovely and clean. I would like to thank every person involved in her care and
the attention she receives. Thank you.
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Review from Carole T (Daughter of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Villa Maria for 9 years. I live in Wales so cannot see her as much as I can but when I do I'm always amazed at how happy she is and the standard of care is excellent! She looks really well and the staff are always on hand to answer any questions or help out if needed.


My

sisters visit on a regular basis and are given privacy if needed. Her birthday was celebrated with a cake and a present and card from the staff which I thought was a lovely personal touch. A wonderful care home!
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Review from Julia W (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Villa Maria is like a home from home. The staff are always friendly and I feel confident having my mother at the end of a visit knowing she is receiving care and attention at all times. Any concerns are dealt with swiftly and professionally.


I truly feel, without Villa Maria, my mother wouldn't

have survived this long. The activities and entertainment are always well planned. A first class care home.
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Review from Linda S (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't think I could have found a better care home for my mother who needs palliative care. She is very happy there, all the residents are treated as family. The atmosphere is lovely as well as being very professional, the food is excellent, she was very underweight until she went there, not now, she's
healthy looking and very happy. Would thoroughly recommend Villa Maria to anyone, mum is lucky to be there!
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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Villa Maria Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.403 for Villa Maria Nursing Home is calculated as follows: ( (94 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 149 Ratings = 4.403
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Villa Maria Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Wasiu

Wasiu Ogundipe

Job Title: Home Manager Joined: 2024

I am a dedicated and compassionate Care Home Manager with over 20 years of management experience in the care of the elderly with a proven track record of enhancing residents' care, improving operational efficiency, and ensuring regulatory compliance.


My commitment to Villa Maria Nursing Home includes; enhancing the quality of life of our residents through the promotion of a person-centred care model that respects and promotes each resident’s preferences, wishes and dignity as well as their independence.

Debbie

Debbie Good

Job Title: Administrator Joined: 2018

I have been at Villa Maria for six years. I support the management and staff team in all areas of administration. I have also developed positive relationships with the people we support and their families over the years. It's a pleasure to have met so many wonderful people.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Villa Maria Nursing Home to verify any information. View our terms and conditions. Villa Maria Nursing Home has an Enhanced Service - more info.