Elm Lodge Residential & Nursing Home

On first visit, felt very welcome, staff friendly mum seems very happy

Mum has come for 2 week respite whilst my sister has a break. I have visited mum several times, and mum has been up in day room with others. She has been happy and contented. She has been well looked after.

Lovely home. Staff always make us feel welcome. Food is delicious. We were not sure what to expect but are really happy here. The staff can't do enough for you. There is always something to do and the home is spotlessly clean and fresh.

Excellent care and support for mother - the home is very clean and well managed. The caring staff are very helpful and patient.

The home is of excellent standard and provides everything required for the care of my wife.

Mum has been at Elm Lodge for just over a year after several falls at home. She now has no mobility and needs full time care. I am very happy with her care, she is well cared for and enjoys the company in lounge. I always feel welcome and she is very settled.

The love and care and compassion given to our family was amazing. Nothing was to much trouble. Day and night time was always a friendly face, nothing was to much trouble. Thank you so much for all you did.

My elderly mother was admitted to Elm Lodge by the NHS. The room was good and satisfied all mums needs. The staff were all absolutely wonderful they there friendly, polite, helpful, always very caring and patient. The food was very good as was the cleanliness. All in all we were very impressed by Elm Lodge. They made the last weeks of mums life comfortable and peaceful. Thank you to all the staff.

Mum was cared for during the final 9 weeks of her life after leaving hospital. She had been fasted tracked initially for 12 weeks after my brother and I met with the fragility team. During the 9 weeks I feel she was cared for with dignity and love. As a family we were always made to feel welcome and any questions or concerns we had were dealt with promptly and satisfactorily.

The staff at Elm Lodge are excellent and my mother is well looked after by all these wonderful professional people. My mother suffers with dementia and on very many occasions will wear the same clothes day after day without realising that she has worn them the day before. If I had a criticism it would be that new clothes are left for her daily. Apart from that they are first class!

My mother made the difficult decision to go into a care home as she had become reclusive and very lonely in her flat. Whilst looking into care homes I instantly loved the warmth and care that I witnessed at Elm Lodge. The residents looked content and the staff looked happy. My mother has now been a resident since March 2024 and what a huge difference I've noticed in her mental well-being since mixing with others and having the attention and laughter of all the staff. The entertainment that is provided most days to keep the residents interacting is amazing along with the meals that are home-cooked on the premises that look great by the wonderful kitchen staff team who go above and beyond, also not forgetting the delicious cakes that seem to always appear. I believe there are also day trips out put on for the residents which hopefully I'll encourage my mother to go on in time. Elm Lodge to me feels like one big happy family and I can honestly say in my opinion we choose the right care home.

My mother only spent a short time at Elm Lodge before passing away, however during this time she was very well cared for. The staff were extremely caring to her as well as supporting us all emotionally. I would not hesitate to recommend E Lodge.

The needs of individual residents were at the forefront at all times.

We have no hesitation in recommending Elm Lodge and thank you for everything from the bottom of our hearts.

My mother moved into Elm Lodge in June and has settled in very well. The entire staff are lovely and welcoming and if Mum ever felt anxious were quick to reassure her. She has enjoyed the activities organised for residents and we are always kept up to date with any developments regarding her care.

Most importantly, my mother is happy and in good health for a 93-year-old.

My late mother sadly passed away in March and the care she received during her five months at Elm Lodge was excellent. Every day she would say 'the people here are so kind, they cannot do enough for me'. During the last week of her life, the staff were very supportive to me and my husband and gave Mum excellent nursing care. Well done Elm Lodge for how you care for the residents.

My grandmother was here for over three years and was treated very well. All the staff were kind and caring, especially the nursing staff and entertainment team. Not only did they care for her, they also looked after us whenever we went to visit. Nothing was too much trouble for them. They work long hours for minimum pay and we appreciated everything they did.

A wonderfully caring environment, the staff are fantastic and always have a smile and a kind word for everyone. They take the time to get to know the residents well so they can tailor the care to their specific needs. I feel reassured that my mum is safe and happy and she feels at home at Elm Lodge.

My dear mother was cared for and supported by the staff at Elm Lodge, for just under 8 years. She made friends with many of the staff. She enjoyed her surroundings and felt safe. Whenever asked if she was happy in the care home, she always said yes. She was cared for until the end. I would highly recommend this care home to anyone's loved one.