Oxford House Nursing Home

Oxford House is run by an excellent manager and her team. The consistency of love and care my husband receives has taken away most of my worries. Nothing is too much trouble; even the "all-rounder" gardener makes tea during visits. My observation is all who work there are dedicated to the job and have worked there for many years. I'll book a room when my time comes. The one with doors opening to a beautiful tranquil garden.

My mum has been a resident at Oxford House Nursing Home since 2013 and I have always felt that she receives the best care possible. The staff are so friendly and helpful and they make Oxford House Nursing Home really feel homely for the residents. The staff always celebrate special events with the residents and arrange to take them out whenever possible. The food is of a high standard and they cater for all needs. The Manager and Deputy Managers are brilliant at what they do and are so approachable and friendly. My mum is and always has been very happy living at Oxford House Nursing Home. In my opinion, no nursing home even comes close to Oxford House, my family and I can rest assured that my mum is being well looked after.

The staff always keep me abreast of mum’s condition and medications, if she falls sick, has antibiotics or a flu shot. They are very kind and mindful of her needs even though she is not the easiest person to look after. They provide her with care and friendship when my brother and I are not there as we are still working full time. The staff always let me know what mum needs so I can bring it in on my next visit. Even though she can be difficult at times due to her dementia, she seems to respond well to the staff on the whole and sees them as friends rather than enemies. She is always commenting on the nice ‘girls’ that work there. The only downside I have is communication has broken down a little in the past on the odd occasion. Keep up the good work! I love seeing the posts on social media and how you dress up the home/provide special meals/entertainment for all occasions. If I ever need this kind of service, I would hope I am somewhere as great as Oxford House Nursing Home.

My father had a troublesome transition into full-time care in June 2020 at the height of the Covid-19 lockdowns. Initially placed into another care home for his own protection; he struggled to come to terms with the sudden loss of his independence at the advanced age of 89. I had him re-located to Oxford House in 2021, and since then, his mental well-being and quality of life have improved immensely. I am now glad to report that he is happy and settled. He places credit firmly at the feet of the amazing staff at Oxford House for this incredible turnaround, as do I. They are a pleasure to deal with, always helpful and accommodating, even with Covid restrictions in place. Every request and enquiry has been met with a "can-do" attitude, which is a credit to the profession. A very special thanks must go to the activities coordinator, who Dad describes as "his rock", being there for him at a very challenging and lonely time during the Pandemic. 1000 times, thank you.

Best place to call home for my mum. Very caring staff. Approachable to speak to. Never have been worried about the care they give mum from medication to food. Best care home. Put it this way if I have to go to a care home when I get older. This is the place I want to be. I know I will be happy there.

Have very good relationship with client as some carers are long term.

My mum was very happy at Oxford House Nursing Home. Mum had had an operation, she was unable to care for herself, 4 weeks respite got her back on her feet again and able to cope at home. Everyone was very kind, she was well cared for. I could relax knowing she was ok.

On my visit, I found my sister content, stable, comfortable, cosy and well-nourished. The staff were all extremely helpful, friendly and able to satisfy me on my sister's well being and needs. The entrance could do with a general update.

As a family, we struggled with placing Dad in a nursing home, but the staff have made this difficult transition so much easier.

Was very apprehensive about Dad going into a home. Oxford House staff are brilliant. They look after Dad, taking care of all his needs, and we couldn't be happier. We felt incompetent trying to look after him and so unsure if we were doing things right. Oxford House are like the experts, and we know all his needs are met and that he is safe. Thank you, Oxford House.

After my father has been in a previous care home, he came here, and so glad he did! He is happy, healthy and cared for well. Most satisfied.

My mum hasn't been here long. But in the short time she has been here, there was a very warm welcome on the door for her. The level of care that is provided for her is excellent. All the staff members are lovely and it is so nice to see my mum happy where she is.

Mum has been at the home for over five years and has been extremely happy and very well looked after. All the management and staff are amazing, extremely friendly and approachable. Residents are given every support they need. The home has celebrations for birthdays and many other special events. I feel mum is so lucky to be in such a lovely home that treats everyone as family.

Mum has been a resident at Oxford House for four years. She has always received an excellent standard of care and support. There has been no negative impact on mum from the lockdowns and restricted visiting, the communication from management and all the staff during this difficult has been faultless. Mum always sounds well on the phone on our regular telephone calls. I would highly recommend Oxford House to anyone looking for a final care home for a loved one.

Up until her death in April 2020, my aunt received exceptional care at Oxford House. All the staff from management to the kitchen were superb. My aunt enjoyed her last few years by being looked after by the professional and dedicated staff. Utmost respect and thanks to all at Oxford House. Thank you.

As a family caring for our Mum/Nan here, albeit, for just the final 19 days of her life, we felt very warmly welcomed by the staff and especially the Registered Manager. Sadly my Mum was past appreciating the care she was receiving due to her advanced stage of dementia but we could see and we knew for sure that not only were they doing a great job, but they were also doing their utmost to support and help her and us, in every way they could. I do believe that due to the home being managed by such a good manager, the staff are all happy and the turnover of staff is very low, which always helps the residents. Most staff have been working here for quite a number of years. We thought the activities on offer were really good and the lovely conservatory and beautiful garden were very important aspects of the home. There was a good choice of food options and no strict rules here; they would go out of their way to offer anything possible that could encourage someone to eat. Thank you all at Oxford House.

Lots of activities and summer parties including a singer who knows all their favourite songs.

I was invited to view the home. Their warmth was crucial in my decision The caring attitude was evident from all staff who all worked as a team I asked managers to delay some renovation work and they were flexible making quick decisions. I was so impressed by the communication either in person, by email, phone or texts. Staff were keen to respond to Mum as an individual and took her to a football match (a passion of hers) and a shopping trip. Staff spoke to me often about how they enjoyed working there. The kitchen staff went out of their way to try and tempt Mum to eat things she liked. Meals or snacks were provided at a time when Mum would eat them. Cash was locked away and receipts accounted for any spend. There always were many staff on duty and anyone was assisted, regardless of job title. Over the 7 weeks, the manager managed queries ably supported by the lady who is my preferred contact. On discharge, the nurse was excellent handing over medication and documents to pass on.

Although my mother sadly died on 11th January 2019, she had lived at Oxford House since her stroke in 2010. She enjoyed life there as she was so well looked after. All the staff were kind and very kind and very thoughtful. This was mums second home and we were always made welcome whatever time of day. The entertainment was wonderful and made all the residents very happy. Christmas, Easter and other occasions were made special for all residents and relatives and we are going to miss our regular visits Testament to all management, nurses, carers, chefs and entertainment groups.

Following a 3 month stay in hospital, during which my Mum was very ill and often unresponsive, she became a resident of Oxford House. The care she received there was excellent. They turned her life around and she became the life and soul of the home. Her last months at Oxford House were happy and contented and that was so much to do with the care she received. We are truly grateful to all the staff for making her last days such happy ones.