Oxford House Nursing Home, Slough, Berkshire
Oxford House Nursing Home, Slough, Berkshire
Oxford House Nursing Home, Slough, Berkshire

Oxford House is a beautiful Edwardian family home on the border of Stoke Poges and Slough. Established by the present owners in 1982, it provides a warm, homely and safe environment for its residents. The home has a residents' lounge, gardens and dining/relaxing area.

The home welcomes visitors and would be happy to provide tours and/or 'trial periods' for potential residents and their families. They pride themselves on delivering the highest quality of care, whilst encompassing core principles of choice, dignity and respect.

Owner: A M Johnston & Partners

Person in charge: Andrea Aboud (Registered Manager)

Local Authority / Social Services: Slough Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, German, French, Hindi, Dutch, Panjabi, Punjabi, Polish

Single Rooms: 26

Shared Rooms: 4

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oxford House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 20 Feb 2018

Single large Room available.

Reviews

9.8 Oxford House Nursing Home has a Review Score of 9.8 (9.773)

The Review Score of 9.8 (maximum of 10) for Oxford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Oxford House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.773 for Oxford House Nursing Home is calculated as follows: ( (225 Excellents x 5) + (58 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 286 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oxford House Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 7 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oxford House Nursing Home?

  • Extremely LIKELY
    24
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oxford House Nursing Home

  • Daughter of Resident/Service User
    12
  • Resident / Service User
    5
  • Son of Resident/Service User
    5
  • Grandson of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • more

My brother-in-law had a severe stroke about four years ago. He was moved from another care home to Oxford House Nursing Home. Since then we have not had any concerns about his well being. The standard of nursing, patience and kindness shown to him is exemplary.
Credit for the high standards at Oxford House recent go to the excellent manager who can be relied on to deal with any problems that arise. Oxford House is a very good example as to how a nursing home should be run.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is well cared for by kind and caring staff. She has the opportunity to enjoy all the activities that are provided. The staff work hard to make her comfortable and every effort is made to keep her fed and watered.
Mum has been here almost 9 years and we feel relaced that she is in safe hands.
The atmosphere in the care home is happy. The staff are respectful to both residents and relatives and friends.
All in all, this is a home from home!

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I found Oxford House to be very professionally run.
They looked after my Mum excellently, I couldn't be more pleased with everything they did and always with a smile.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has been here 2 and a half years. I am very satisfied. I visit my mother every day and find it a very homely environment.
It feels like I am visiting mum at her own home. The home celebrates birthdays and multi-cultural festivals. There were lovely Christmas parties and carol concerts.
Santa visited and bought every resident their own gift.
The activities are good and in addition, they organise events. Recent events were a bhangra workshop and an opera and fine dining event. The families are offered tea, coffee and lunches.
The management door is open Monday to Sunday with an open door to relatives.
The owners take a personal interest and have done lots of refurbishment.
The owners welcome everyone with an open heart.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been at Oxford House for over a year, having arrived from a larger care home where we weren't happy with the care. We are very happy with the care he is receiving at Oxford House.
The staff are very kind and make the environment and atmosphere as homely as possible. My father has complex medical needs and requires a lot of attention and we feel confident his needs are being met. The staff respond to his call bell very quickly (the manager keeps a tally of how quickly staff respond) and aim to help him as best they can, all the while respecting his dignity. He has never been made to feel he is asking for too much help or to feel he is a nuisance (as he was made to feel in the previous home).
The chef is excellent. The manager is on top of everything and is very approachable, helpful, kind, respectful and always striving to ensure Oxford House is as good as it can be. Relatives are made to feel very welcome. The care available at Oxford House is outstanding.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After looking around a few care homes in the area on behalf of my mum, Oxford House stood out to be the most inviting and had a really homely feel to it. That was over three years ago and my family and I definitely made the right decision for Mum to live at Oxford House. My mum is so happy there and we noticed a big improvement in her well being not long after her moving in to Oxford House.
Three years on and Mum, myself and the rest of my family can see that Oxford House really do what they promise to do and that is to care about everything that they do for the residents. The care and support is second to none at Oxford House. The management team are always willing to listen and always deal with any worries or concerns promptly that arise (not that there have been many).
I feel very honoured how my mum is cared for at Oxford House as Mum had been neglected in a previous home prior to moving into Oxford house. I rate Oxford House very highly on all accounts.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived in the home for five years.
The management are very nice. The nursing staff are lovely. The carers are very good. I enjoy joining in with the activities. I can't say a bad word about anyone here.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has everything I need. I feel very well cared for. I enjoy flower arranging and painting at the home.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have everything in my room that I need. It has become home from home. I chose the colour for my room, it was my choice and it was done quickly. I feel very lucky.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff spoil me here. Very willing to help.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for five years. When I first came the staff and surroundings were lovely. A lot of the staff are still here and the place gets better and better. I feel really at home here. The management is excellent, friendly and approachable.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always found the staff here to be very caring and considerate. We feel that our Mother is well looked after here and that she is treated with respect.
They always have plenty of activities going on in the home to keep the residents occupied and entertained.
They always make a big fuss of the residents on special occasions for example at Christmas, Birthdays and Mothers Day.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Dad is alone in the home since my Mother died in May - Oxford House has been entirely sympathetic to both parents. My Mum was nursed very well and my Dad is fed well, tended daily in personal care, dress and encouraged to treat Oxford House as his home with plenty for him to enjoy. It is not regimented but all the staff take part in whatever needs doing. All the staff are well suited and the management is entirely accessible and friendly.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy with the facilities and the helpfulness of the staff. Mum has settled in well and seems very happy with her surroundings. Her general well being has improved significantly since joining Oxford House Nursing Home .

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are great, the management are first class. Whenever I need to query something they are always there by phone or e-mail.The nurses are happy to discuss mine/mum's problems whenever I need it. There is always a speedy service and everyone is a pleasure to talk to.
The standards are up to date. I am impressed by the refurbishment, mum has had her room decorated to her liking.
I would highly recommend Oxford House.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't think of anything the home could do better. My parents have been here since July 2014. The home is very proactive and has a number of activities for the residents including visiting Slough Town Football Club which is next door and who have kindly
given Oxford House a number of season tickets.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My dad has been in the Oxford House Nursing Home "family" for over four years. I live in the USA but am always confident that he is in the best possible hands. When I can speak to the same dedicated staff day after day it is beyond reassuring. I cannot say enough positive things about Oxford House Nursing Home and their team of wonderful carers.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Friendly staff. Happy not to be on own and making new friends.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very friendly staff. Everyone is very helpful. Food is good.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

All the management are friendly and approachable. Their staff are always friendly and helpful to my mum.
The food is extremely good.
I am comfortable when I leave my mum that she is being well looked after and is in extremely safe hands.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is 76 she suffered a severe stroke just before Xmas. She came out of hospital in April and has been at Oxford House since them. The standard of nursing care is excellent, she has made incredible progress. The staff are attentive, kind and respectful. They go out of their way to help. I am always made welcome when I visit mum. Excellent management.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All staff are welcoming and friendly not just to the residents but also to the family visiting. Staff are thorough in the care given and automatically report any concerns to the nurse on duty. Activities, the staff work hard to mentally stimulate residents and have a very good rapport and provide friendly banter. Staff also report to the relatives but also write up reports on a regular daily basis.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Poor

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall excellent care home. Family member well taken care of.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My first connection with Oxford House was when my grandmother was a resident in the 1990's. At that time our family was delighted with the care that she received. More recently my mother spent 2 weeks in Oxford House when her home was in danger of flooding. The response from staff when I contacted them was very quick and so very caring.
When my mother decided that it was necessary for her to have care that we could not provide at home she was very anxious that she should move into Oxford House. When I contacted the manager the response was very quick and in no time at all my mother was happily settled in the nursing home. My mother is so happy and feels cared for and listened to. I am 100% happy with the care and love that she is receiving. I find the staff caring and responsive to my mother's needs and wants. Their communication is excellent and I have the utmost confidence in them.
I would have no hesitation in recommending Oxford House to anyone who was looking for full time care for their loved one.

How likely would you be to recommend Oxford House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

September 2016

July 2012

Slough in Bloom

Recipient: Oxford House Nursing Home

Date: Monday 02 Jul 2012

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oxford House Nursing Home