Cherry Tree Nursing Home

Bledlow Road, Saunderton, Bucks, Princes Risborough HP27 9NG

Chiltern Care Services is a family-owned and operated group of care homes. They provide nursing care services predominantly to the elderly.

They have over 33 years' experience in providing high-quality, person-led care in homely settings. Chiltern Care offers premium dining experiences, varied activities and strong links to the local community.

Group: Chiltern Care Services

Person in charge: George Radoicovici (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 14

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cherry Tree Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Cherry Tree Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Cherry Tree Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.222 for Cherry Tree Nursing Home is calculated as follows: ( (16 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 45 Ratings = 4.222

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.135 Points relating to the number of positive Reviews for Cherry Tree Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10.4 Target = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Cherry Tree Nursing Home has a Review Score of 8.4 (8.357) from 4 Reviews


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cherry Tree Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cherry Tree Nursing Home

  • Husband of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Son of Resident/Service User
    1

The staff are very kind and friendly. They respond quickly when assistance is needed. I have no other experience of care homes but am happy that my wife is receiving a good level of care.

At the moment, reception is unmanned hence the poor safety/security mark but I think action is being taken with this. Cherry Tree Nursing Home seems to be a happy caring place.

How likely would you be to recommend Cherry Tree Nursing Home? Likely

Overall Standard

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Average Rating:   3.5 out of 5

As a relative of a resident, in my view, the whole staff are friendly and willing to help in any way they can. Nothing seems too much trouble for them.

There would be no hesitation to recommending Cherry Tree Nursing Home to family and friends.

How likely would you be to recommend Cherry Tree Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   3.9 out of 5

Mum received palliative care in the new wing. She was looked after with the utmost respect, care and attention.

The family was made welcome at any time, day and night, and we would like to thank all staff for their support.

How likely would you be to recommend Cherry Tree Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My wife has been a resident for about 18 months since she is unable to walk due to Parkinsons and needs to be hoisted from bed to chair etc. Initially, we were drawn to Cherry Tree by the setting, friendly welcome and happy atmosphere and have not been disappointed. A slight "hiccup" late last year with lots of staff changes but back on an "even keel" now. Carers are friendly and attentive and food freshly prepared and good. The grounds are a delight and we spend most of the time outdoors in the summer months.

How likely would you be to recommend Cherry Tree Nursing Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.3 out of 5

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