PJ Care Mallard House Neurological Care Centre
2 Dunthorne Way, Grange Farm,
Milton Keynes
MK8 0DZ
Warmly welcome family and friends to visit the care centre, as believe staying connected with loved ones is essential to the well-being and happiness of residents. Care centre is open for visits throughout the week, and encourage you to spend meaningful time with your loved ones in comfortable and inviting spaces. Whether you wish to enjoy a cup of tea in the lounge, take a walk in the beautiful gardens, or join in with one of the planned activities, aim to make every visit a positive and enjoyable experience. The friendly team is always on hand to support you and ensure that your time here is as special as possible.
Free on-site parking at centre.
PJ Care Mallard House Neurological Care Centre has a Review Score of 9.3 (9.271) out of 10, based on 9 reviews in the last 2 years.
Over all time PJ Care Mallard House Neurological Care Centre has 13 reviews.
5.0 out of 5
Thank you for visiting at the time of our annual summer barbecue, and we are glad you enjoyed it! We aim to have a themed outdoorsy celebration like that annually, and if weather does not allow us, we move these events inside. Please always look out for flyers around the units, if you wanted to join in with the family members.
4.0 out of 5
5.0 out of 5
Thank you for the very kind words! And in taking the time to give our staff this feedback, it is greatly appreciated.
5.0 out of 5
Thank you for taking time in leaving us a kind comment regarding care provided to your son in our facility.
5.0 out of 5
Hi there, it really warms our hearts to read your comments and that you feel content with the care being provided to your father. It's great to know that our management is offering support to you also, we are always here.
5.0 out of 5
Hi there, thank you for your lovely words. It is a pleasure to care for your brother and we are so happy to hear you are content with the care we provide. If you need any further support, please know the team is always here for you.
5.0 out of 5
Hi there. Thank you for your lovely words, it's really appreciated. We are so glad to hear you enjoyed the event, it was a wonderful day. Our team are always here to support you.
5.0 out of 5
Thank you for the kind words. The whole team at Mallard House does their best to ensure the atmosphere is kept to its utmost friendly yet professional, so this is appreciated when spotted.
4.0 out of 5
Thank you for such kind words. We strive to provide the best care and create a lovely atmosphere all-round.
5.0 out of 5
5.0 out of 5
Hi Carla, thank you for taking the time to complete a review and for your kind comments. We strive to ensure everyone feels welcome in all of our centres, so to hear your comments regarding friendly staff means a huge amount to us! Thank you for your feedback regarding meal times - our kitchen are continually reviewing their menu and meal planning is a huge part of life within PJ Care - food is fuel, after all. This has been noted but we can see this is an older issue that has since been resolved. If you'd like to provide any other feedback or need support in any area please do not hesitate to get in touch with a team member, our Family Liaison Officer to any Manager within the centre and we'll get it sorted quickly. Thanks again.
5.0 out of 5
4.0 out of 5
We have nothing but praise for the care that she has received so far at Mallard House. The staff are all so very kind with her, despite her challenges, and she is very well looked after and cared for. She settled very quickly into her new environment when she moved there, and it was clear from the start that the staff are highly trained and used to looking after people with varying degrees of mental illness.
It is a relief knowing that she is in a safe and caring home.
The Review Score of 9.3 (9.271) out of 10 for PJ Care Mallard House Neurological Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Specialist Nursing placement for those with complex neurological conditions.
I began my career at St Andrew’s Hospital in Northampton working on the brain injury admissions unit as a Rehab Assistant gaining experience in brain injury, early onset dementia, and Huntington’s Disease. I then trained as a mental health nurse with placements across various services and continued to my work across various wards at St Andrew’s on the staff bank. Once qualifying I worked on one of the PICU (Psychiatric Intensive Care Unit) as a staff nurse and senior staff nurse before graduating to a Deputy Manager role on a Forensic Learning Disability Secure Unit both with St Andrew’s.
I then joined the NHS as a Mental Health Lead Practitioner in a new team called the Integrated Response Hub which offered 24/7 mental health support through telephone services and Crisis Café drop-in centres where would base ourselves at Mind and people in crisis could come in for support covering the Northamptonshire area. We also covered the night shift for the Crisis Team and ran the Hospital at Home programme where people would receive 1-2 weeks of support at home to try to avoid admission into the hospital. I stayed with the NHS and became a community psychiatric nurse in the Wellingborough team.
I commenced work for Elysium Healthcare becoming a ward manager on a brain injury rehabilitation unit in Daventry, supporting residents to regain as much independence as possible.
Since joining PJ Care as a Registered Manager I have been impressed by the passion of the team within all disciplines of the service, from the food provided by the kitchen and the day-to-day care to the senior management team’s focus on resident experience. PJ Care has developed a tool to revolutionise care, WIDI (Wellbeing in Dementia Inventory) this innovative technology will help support us in providing the best care possible for the residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact PJ Care Mallard House Neurological Care Centre to verify any information. View our terms and conditions. PJ Care Mallard House Neurological Care Centre has an Enhanced Service - more info.
