Allenbrook is Fordingbridge's longest established care home, providing nursing and residential care since 1989.
A period property set in six acres of grounds, the home combines comfortable surroundings with excellent care delivered by a friendly and experienced team of registered nurses and care with a good understanding of the needs of older people.
Although Allenbrook provides mainly long-term care and the home is often able to offer shorter respite stays (subject to availability) and also provides palliative care, working closely with the nearby Salisbury Hospice.
Owner: Allenbrook Care Ltd
Person in charge: Ian Stott (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Cancer Care • Stroke
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): French, Polish, Romanian
Single Rooms: 41
Shared Rooms: 1
Rooms with ensuite WC: 14
Weekly Charges Guide: Personal Care Single from £900 Nursing Care Single from £950 (These prices are only a guideline, please contact Allenbrook Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Approx 1/2 mile from town centre. Follow signs for Sandleheath and Allenbrook is at the bottom of Station Rd on the right, immediately after Normandy Way.
Visiting:
Visitors always welcome
Parking:
Free parking available on site
Latest Care Quality Commission* Report on Allenbrook Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.4 (maximum of 10) for Allenbrook Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Allenbrook Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.711 for Allenbrook Nursing Home is calculated as follows: ( (232 Excellents x 5) + (87 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 322 Ratings = 4.711
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.698 Points relating to the number of positive Reviews for Allenbrook Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.6 Target = 0.698
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Allenbrook Nursing Home has a Review Score of 9.4 (9.409) from 27 Reviews
Review submitted from a Website Submission by Ingrid K (Daughter of Resident) on Thursday 18 January 2018. Relates to January 2018.
Allenbrook is always a pleasant place to visit when visiting my mother; with a calm, happy atmosphere. The staff are genuinely caring, understanding and patient with the residents, who in turn, seem at home there.
I know that my mother is very pleased with the level of care she receives, being content, settled and making steady progress.
The whole family are very happy with the care extended to our mother.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Betty E (Sister of Resident) on Thursday 4 January 2018. Relates to November 2017.
My twin sister had diabetes with 'hypos' so she had to go into care. She felt so well the first 2 years - all she wanted was to go home. Staff were extremely patient and kind and she finally settled in. She was very happy there, the food was varied and excellent and of course entertainment 2 or 3 times a week.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Lynn C (Daughter of Resident) on Friday 1 December 2017. Relates to December 2017.
My step-mother became a resident at Allenbrook Nursing Home in July 2016. I have nothing but praise for the care she has received ever since from the very friendly and caring staff and I feel confident that she is safe and well cared for.
She originally came to Allenbrook Nursing Home for end-of-life care but she has been so well looked after, she has made remarkable improvements. She always looks clean and well fed and has actually put on weight since being in the home. The staff have put her own pictures, clock and a mirror on the wall which has made her room feel more homely for her. We are kept fully informed of her welfare by telephone or email when necessary and the online Relatives Gateway means we can log on and see her daily care at any time day or night. I understand from first-hand experience that it is a difficult decision to make when finding a good care home for a relative, but I can highly recommend Allenbrook for its excellent management and friendly, welcoming and caring staff.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Chris B (Son of Resident) on Friday 24 November 2017. Relates to November 2017.
We are very happy that Mum is so well taken care of in Allenbrook. We looked at several nursing homes but this was by far the best we visited. The staff and the environment are both friendly and relaxed but professional too. It's a hard decision to make but we're glad we chose Allenbrook.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Una J (Daughter of Resident) on Thursday 16 November 2017. Relates to November 2017.
My mother has now been at Allenbrook for a few months and she is very content. All the staff members know her by name and treat her with respect and courtesy, but also joke around and never fail to get a smile from her.
It is so good to know that she is well taken care of and she has all she needs and more. She has a lovely, light room where there is even room for her pieces of her own furniture.
There are so many activities for her to choose from if she wants to participate in them, scrabble, quizzes and more.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Sieglinde (Daughter of Resident) on Tuesday 14 November 2017. Relates to October 2017.
Our Mother required 24-hour care following a severe stroke and a brain bleed. We were so pleased to find Allenbrook, a beautifully positioned medium sized care facility in the town local to our Mothers village. Immediately both she and we were made welcome and it was clear within a few days that the quality of care was wonderful as our Mother became happier, more confident and once again began to feel secure. She now enjoys a full day surrounded by new and old friends, excellent caring staff and takes part in any activity she wants to, often spending the afternoons reading or watching the birds in the spacious landscaped grounds. She is content and is honestly enjoying her new life even though it was not the path she expected to follow. As a family, we also know she is getting the quality of care she needs and that she is safe and happy, and is always consulted on what she wants so that choices are hers. We would certainly recommend the home and staff, they do an incredible job!
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Angela W (Daughter of Resident) on Tuesday 17 January 2017. Relates to January 2017.
My 90 year old Mum has enjoyed three periods of respite care at Allenbrook, which enabled my Dad to recharge his batteries and concentrate on himself. The consistency of care always impresses me and Mum recognises the staff, most of whom have worked there for a long time. They always give her a genuinely warm welcome and make sure she is always spotless and very comfortable. When it was plain to see that Mum couldn't manage at home any longer and needed to come and live at Allenbrook, the transition was seamless and a lot of the worry had been taken away. Our family feel very confident that her needs are of the utmost importance to all the team.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Brose B (Relative of Resident) on Tuesday 17 January 2017. Relates to January 2017.
My elderly cousin has settled in brilliantly and both her physical and mental condition have greatly improved. This, I believe, is due to the care and attention she is receiving at Allenbrook. They provide a warm, safe, professional and caring environment - she is having so much fun and we would recommend Allenbrook to anybody.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Mike S (Husband of Resident) on Friday 7 October 2016. Relates to October 2016.
My association with Allenbrook is because my wife is a resident . I spend 8hrs a day with her and this makes me well qualified to comment.
This is a country house that stands in beautiful gardens and the ambience is a tonic in itself. The home has a reputation that Fordingbridge is pleased to be associated with and there are times each year when events are shared between the home and community.
There is a level of support between the nursing staff and the local GPs which is an asset in itself.
Over the years the home has been extended to give a variety of room sizes that lends itself to different requirements. Staffing is good to excellent with special mention going to the chef and team. A dedicated management team provides social activities under difficult circumstances and the carers work sympathetically to provide support to the residents.
Last but not least, credit to the admin team working quietly in the background and to the maintenance team that look after the home and gardens.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sarah G (Daughter of Resident) on Thursday 29 September 2016. Relates to September 2016.
My father went in for 2 weeks and at his request, he's been there 2 months already. Whilst he won't be there long term he is very happy there. They have been very accomodating. Nothing is too much trouble. The staff are lovely, very friendly and helpful. He'll be sad to leave. Being able to take his dog there was a big plus for him.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Malcolm A (Son of Resident) on Tuesday 27 September 2016. Relates to August 2016.
My Mother was at Allenbrook for a period of ten weeks following a fall. I was very impressed with the care she received, especially when she was transferred directly from hospital and pain management was so important. This was managed very efficiently by the nursing staff, thus aiding her recovery.
My mother has very little vision and at all times great care was taken by everyone to ensure she felt safe and became familiar with the environment.
Any requests made be me or other family members were dealt with promptly and efficiently and it was always possible to talk with members of staff when we visited.
All visitors were made to feel very welcome, even boisterous great grandchildren!
The food was excellent, with choice and variety.
I would strongly recommend Allenbrook to anyone looking for a caring, safe and friendly environment for their relative.
My mother says she will be happy to return to Allenbrook when she can no longer manage at home. A recommendation in itself.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Caroline K M (Sister-in-law of Resident) on Tuesday 20 September 2016. Relates to September 2016.
My sister and brother-in-law have been at Allenbrook Nursing Home for almost a year. They have a double room together as they have never been apart in all of their 61 years of marriage. They are very happy there, they love the food and staff are very good to them. Excellent care home.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Rachel N (Daughter of Resident) on Thursday 11 August 2016. Relates to July 2016.
My mother resided here for 3 years, 9 months and would still be there but unfortunately due to her illness has had to move. During her stay, all staff have been supportive, kind and caring. The home has a very homely feel which is clean and tidy. There is also a very good selection of daytime activities.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Melissa D (Grandmother of Resident) on Thursday 11 August 2016. Relates to July 2016.
My gran went into Allenbrook 3 1/2 years ago. The staff has been very supportive and caring towards her (this is in all areas carers/cleaners). The home is tidy and has a homely feel. The food is lovely and they have lovely menus. There is a good selection of daytime activities. The staff are friendly and welcoming.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Diane M (Daughter of Resident) on Monday 13 June 2016. Relates to June 2016.
The care provided for my father in his final year was outstanding. All members of staff (including manager, catering staff and ancillary workers) remained so caring and friendly, and made me feel we were all part of a large extended family.
In dad's final hours and afterwards, everyone was very professional and caring - I would certainly recommend Allenbrook to anyone.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Andy E (Nephew of Resident) on Wednesday 8 June 2016. Relates to June 2016.
My Aunt has now been in care for a number of years. The process of ageing inevitably indirectly involves such things as managing income, and lifestyle and with increasing years these activities become the remit of relatives. So when the every day life of a loved one is in the care of people that you can trust and you know that they will always do their best for the people in their care its an immense relief.
I can honestly say that Allenbrook has helped make the transition into full term care as smooth as possible. I have nothing but praise for the management and staff.
A very understanding, flexible and relaxed atmosphere is also helpful.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sandra W (Daughter of Resident) on Monday 6 June 2016. Relates to May 2016.
For a very busy home on the whole they cope really well. Occasionally more staff would be great to keep up with all the demands from the residents, going to the toilet ect as this is time consuming and two carers are needed, and I feel it's their right to go. We would all like a path onto the lawns so we could wheel their wheelchairs out safely and it would be nice to have access to the garden for them. Also it would be lovely to have some transport of their own at Allenbrook.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sandra C (Daughter of Resident) on Friday 3 June 2016. Relates to May 2016.
My father made a decision he could no longer look after himself in June 2015, so subsequently moved to Allenbrook Nursing Home. He was extremely happy there and joined in with many activities and trips that were organised for the residents. Christmas was indeed good for him, but unfortunately his health deteriorated after his 91st birthday in March 2016, and he passed away peacefully on 16 May. Every member of staff were like extended family to us, and we will always feel dad was loved and cared for just as he deserved.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Heather W (Daughter of Resident) on Monday 23 May 2016. Relates to April 2016.
My mother received excellent care at Allenbrook Home following her discharge from hospital last June. It was sad that she could no longer be looked after at home. However, we, as a family, had the utmost confidence in the care she received from the obviously highly qualified nursing staff but also all the carers there. All were considerate of her needs and we were always consulted about matters concerning her care. They exuded warmth to all of us and were extremely friendly and welcoming. My father visited at least once a day, every day and was treated with extreme sensitivity as she declined. She was not able to take part in the activities so I cannot comment on that and she was paid for by the NHS so I cannot comment on value for money either. From what I could see the other residents enjoyed the things that were organised for them. I have no hesitation in recommending Allenbrook.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Martin J (Son of Resident) on Saturday 21 May 2016. Relates to May 2016.
My Wife and I are most impressed by the friendliness and professionalism of all the Allenbrook staff. From the first point of contact to current day they understand the needs of my Mother and have unreservedly shown compassion and understanding during what is undoubtedly a difficult time of adjustment, for not only her but also for the family.
There is no doubt their mission is to ensure their residents are happy and settled in their new environment. I have no hesitation in recommending Allenbrook to anyone who finds themselves experiencing such a traumatic change in life circumstance.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Fiona J (Niece of Resident) on Thursday 19 May 2016. Relates to May 2016.
When putting my aunt into a care home I was full of apprehension. Allenbrook put all that to rest. They have been more than kind, helpful, considerate and more than any time caring for people who really need it.
My aunt puts it in one phrase "I have joined a small family community." This puts all my worries to one side.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Heather R (Friend of Resident) on Wednesday 18 May 2016. Relates to May 2016.
All the staff from managers to cleaners are friendly and helpful. Many have been there for years. They treat the residents with understanding, patience and attention to detail. The amount of entertainment is very good. The food is very good.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Trevor Y (Son of Resident) on Wednesday 11 May 2016. Relates to May 2016.
I could not wish for a better care home for my father. The staff made his life a very happy one and after only a couple of weeks there he said that he did not want to go home. What better testament can you get than that. The staff are caring and considerate. They make the residents feel wanted and as if they are in their own homes. The house and grounds are very beautiful and well kept. A great variety of entertainment is available and trips out are regularly available. The meals are very good and varied.
I was extremely pleased with the care my father experienced at Allenbrook and I would readily recommend it to others.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Christine Y (Daughter-in-law of Resident) on Wednesday 11 May 2016. Relates to May 2016.
Allenbrook is the best care home ever! My father-in-law was very happy there. He loved the banter with the staff and other residents and enjoyed taking part in the many activities. The staff are all very kind and helpful. They are always willing to go the extra mile to make somebody's life happier or more comfortable. The house and gardens are beautiful and well-maintained and residents are encouraged to sit on the sunny, bright terrace so that they may enjoy the views and the stunning flower displays whenever possible. I cannot fault Allenbrook at all and I would certainly recommend it to others.
My father-in-law reached his hundredth birthday and this was largely due to the special care he received at Allenbrook. I am so grateful to all the staff there for making him so happy.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Derek Y (Son of Resident) on Monday 9 May 2016. Relates to May 2016.
You cannot find a nicer nursing home than Allenbrook. The staff are kind and caring and do everything to make the residents feel welcome and happy - it is a home from home. My father was a resident there for the last three years of his life and he loved it. He loved the entertainments and trips out and he especially enjoyed the banter between staff and residents. He was well taken care of, he always looked neat and tidy and the food was excellent.
The biggest recommendation I can give is that my father was always smiling.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by M W (Son of Resident) on Wednesday 23 March 2016. Relates to March 2016.
I find the home very warm and friendly, nothing is too much trouble for either resident or family. All is catered for.
Food is very good, cooked to a high standard.
Activities has a variety from singing to playing instruments, to outings. The location is outstanding with all outlooking onto wonderful gardens.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Caroline W (Daughter-in-law of Resident) on Monday 21 March 2016. Relates to March 2016.
Allenbrook nursing home has a warm, friendly atmosphere everyone is very welcoming and warm, nothing is too much trouble for the resident or family members. My father in law was well looked after always dressed smartly. He loved singing activities especially, the food has a very good variety to choose from.
How likely would you be to recommend Allenbrook Nursing Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Allenbrook Nursing Home
There are currently no Care Home Idol entrants who have performed at Allenbrook Nursing Home