Beaulieu Road, Dibden Purlieu, Southampton SO45 4JF
Little Haven offers a warm, friendly environment, renowned locally for high quality care. Within three minutes walk of the village centre and easy reach of Hythe, residents can relax and enjoy the surroundings, safe in the knowledge they're being cared for by a professional, dedicated team.
With 41 well-appointed rooms, with en-suite WC, each bedroom and sitting room is light and airy with lovely garden views. Whilst residents enjoy communal lounges, a hobbies room and a hairdressing salon.
Organised activities are at the heart of their care, so they encourage exercise and most importantly fun. Kitchenettes and laundry facilities are also available for the more independent residents.
All residents receive a care plan tailored to their individual needs, achieved through initial assessment and on-going planning.
Little Haven offers residential, nursing and respite care plus no obligation trial visits.
Group: The Wilverley Association
Person in charge: Michelle Presdee (Ops Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Old Age
Admission Information: 65+. Ages 65+.
Single Rooms: 43
Rooms with ensuite WC: 43
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Little Haven is located a short distance from the shops in Dibden Purlieu. From the Heath roundabout on the Hythe Bypass enter Dibden Purlieu along Beaulieu Road and drive on passed the Tesco's garage on the left handside. After a short distance there is a turning on the right called Woodlands Close and a side road that runs parallel to the main Beaulieu Road. Little Haven is located on this side road.
Visiting times are unrestricted between 8.00am and 8.00pm and friends and family are welcome to visit on any day of the week. If wishing to visit outside of these hours then please contact the Home Manager or Lead Nurse on duty in advance by telephone (except in emergency situations).
Parking is limited on-site but there is free parking available on the road outside the home and in nearby residential roads. Please be thoughtful to the neighbours if parking outside their homes.
Latest Care Quality Commission* Report on Little Haven: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Little Haven has a Review Score of 8.1 (8.116)
The Review Score of 8.1 (maximum of 10) for Little Haven is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Little Haven in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Little Haven is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.116 Points relating to the number of positive Reviews for Little Haven is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Denise H (Granddaughter of Resident) on Thursday 1 June 2017. Relates to May 2017.
When Mum first came to live at Little Haven she was in very poor shape both physically and mentally and the outlook was not good. But with the superb care she received from the staff she improved beyond all expectations. She would never have been able to return to independent living but she had begun to enjoy life again. The programme of activities and the attention she received from the staff rejuvenated her mental state such that there was virtually no evidence of dementia, she could hold normal conversations and had a good grasp of current affairs. Sadly, no-one foresaw the massive stroke coming but the care she received in her final days was the best. The staff also cared for us, her family and nothing was too much trouble for them. Thank you to the kitchen staff for the endless pots of tea and sandwiches as we sat with Mum in her final hours! The whole place feels like one big family and I can't praise them highly enough.
How likely would you be to recommend Little Haven? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
Alison Vasey, Home Manager at Little Haven responded to this review on 01 Jun 2017:
Thank you for taking the time and energy during this difficult time to comment on your experience of Little Haven.
It has been a pleasure to be able to help and support your mum in her final months. We are very sorry for your loss. Our nurses and carers held a great affection for your mum, and we are glad that she was able to enjoy a good quality of life until its very end.
Our thoughts are with the whole family at this time.
Little Haven Staff.
Job Title: Home Manager
Since qualifying as an Occupational Therapist in 1998, Alison has worked across the Health and Social Care sector, with over 8 years in Leadership and Management positions in the community, inpatient and residential services.
Alison is passionate about delivering person-centered services that focus on ensuring each residents’ quality of life as well as their comfort and safety. Research shows that engagement in personally satisfying, purposeful and meaningful activities improves people’s health and well-being, and Alison is keen to value residents’ life experiences and harness their hidden talents, by involving them, their families and friends, in all aspects of their stay at Little Haven.
There are currently no Care Home Idol entrants who have performed at Little Haven