Peel House Home

Woodcote Lane, Fareham PO14 1AY

Owner: Chilworth Care Ltd

Person in charge: Valezina Bagwell-Purefoy (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Head/Brain Injury

Languages Spoken by Staff (other than English): Bulgarian, Polish

Single Rooms: 42

Shared Rooms: 5

Rooms with ensuite WC: 24

Weekly Charges Guide: Nursing Care Single £555 – £650 , Nursing Care Shared (per person) up to £560 (These prices are only a guideline, please contact Peel House Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents

Latest Care Quality Commission* Report on Peel House Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.9 (maximum of 10) for Peel House Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Peel House Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.767 for Peel House Home is calculated as follows: ( (48 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.135 Points relating to the number of positive Reviews for Peel House Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10.4 Target = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Peel House Home has a Review Score of 8.9 (8.902) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Peel House Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Peel House Home

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2

My wife was admitted three months ago and settled in straight away. The staff go out of their way to be helpful and friendly and to get to know the patient and their families. Always a cheerful wave and hello when we arrive. My wife's sister came down from Leominster and noticed how much better she looked from her visit six months ago. Food is excellent and if required, a member of staff will help my wife with her food. I am so pleased, as it would have been impossible for me to look after her, I can't thank the home enough. I would not hesitate to recommend this home for their relatives.

How likely would you be to recommend Peel House Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

I am writing this review on behalf of my mother and myself. In January this year, my father was admitted to Peel House for respite care due to having been severely ill for some weeks. It is no exaggeration to say that the staff at Peel House saved my father's life, encouraging him to eat and mobilise again and he is now home.
The care that Peel House staff provided was excellent and their attitude respectful, with them doing everything that they could to maintain my father's dignity whilst supporting and encouraging him to regain his strength and health. My mother and myself were always made welcome, with my mother being kept up to date on all information relating to my father's care and progress. My mother and I would not hesitate to recommend Peel House to anyone who needs, or has a loved one who needs, respite or ongoing care.

How likely would you be to recommend Peel House Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother was a resident here for four and a half years. I could visit at all times of the day or night and was made welcome. The Home has a good atmosphere and the staff treat patients and family calmly and with respect at all times. I never saw my Mother in anything but her own clothes and she was always clean and well presented which was important to her self-esteem. I have the greatest regard for all the team looking after confused people at the end of their lives when they need love and comfort in a safe environment.

How likely would you be to recommend Peel House Home? Extremely Likely

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Average Rating:   4.3 out of 5

My Mother was admitted to Peel House during March 2016 for end of life nursing care, we could not have asked for a more caring organisation from the caring staff to the management every step of the way was professional. We were always notified of any changes to her condition and medication, and always made welcome when visiting and treated respectfully. My Mother died during August 2017 she was treated with the care and dignity she deserved.

How likely would you be to recommend Peel House Home? Extremely Likely

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Average Rating:   4.7 out of 5

The care and care workers in the home are outstanding could not fault the care my husband and I received when I visited. It's a caring warm environment. They are very friendly and also kept me informed if my husband was not well and needed a doctor. We would recommend this home to anyone that will need these facilities.

How likely would you be to recommend Peel House Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

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