Maple House Care Home – A Place of Comfort and Care
Maple House Care Home is dedicated to providing a welcoming and homely atmosphere for its residents and their visitors. Every individual is encouraged and supported in maintaining independence and embracing life to the fullest, all within a safe and empowering environment. With spacious bedrooms, beautifully decorated lounges, and a bright conservatory, Maple House offers inviting spaces for relaxation, activities, and...
Care Provided by Maple House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Maple House for full pricing details and T&Cs.
Contact Maple House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Florence Care Reading Ltd
- Private Owned
Person in charge
- Surakshya Long(Manager/Matron)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (4)
Maple House Reviews (24)
Maple House has a Review Score of 8.2 (8.172) out of 10, based on 2 reviews in the last 2 years.
Over all time Maple House has 24 reviews.
The home was so good. There are no words. I can't say a bad word. All the staff were brilliant. 11 out of 10.
Every member of staff show a very caring and positive attitude to all of the residents I cannot imagine a better place for my dear friend to spend his final years. Thank you.
My sister was nursed here for nine months until her death, sadly on 14/06/24. She received the very best care possible bearing in mind she was completely bedridden from day one. Will be forever grateful for the amazing care and love she received from each and everyone at Maple House.
My overwhelming experience of Maple House is the friendly and caring nature of the staff. My mother is bedridden and staff regularly look into her room to ensure her needs are being met. Visiting relatives are always made to feel welcome and any issues are communicated to the family member in a timely way. I have no hesitation in recommending Maple House.
While Dad wasn't there long, he was made to feel welcome, as were we, and the attention, care and empathy shown has been a big help to us as his family.
Thank you, Maple House staff.
We found the home to be clean, warm and well-maintained. Staff were always polite, helpful, professional and on hand to help. They made the last weeks of my aunt's life happier.
My mother has been living at Maple House Care Home since late 2023. Prior to my mother moving in, I visited the home and importantly knew this was the right place for her. All the staff are friendly, kind and warm-hearted. They make my mother feel special and their smiles radiate happiness and my mother loves this. I am very happy that my mother is at Maple House as I know she is safe and very well looked after. Thank you to all the staff.
My beloved sister was a resident at Maple House Nursing Home for the last 4 years and 10 months of her life. Her situation wasn’t the easiest, she was mentally and physically disabled throughout her life with a cancer diagnosis on top of all that, but everyone showed her compassion from the moment she arrived at Maple House until the very end of her life. She was treated with dignity and respect as well as friendliness. She didn’t want to join in socially downstairs, so the staff kept her company in her room, chatting to her, singing to her, telling her stories, and even playing the violin to her. She was as comfortable as her condition enabled her to be thanks to the wonderful care everyone gave her. They all made it possible for me to entrust my sister to a nursing home, not something I found easy at first. I thank God for such wonderful dedicated human beings. I would recommend this facility without any hesitation to anyone needing their services.
Thank you so much for your beautiful words it means a lot to us.
Even though my brother was only there for a short time before he passed away I can honestly say this care home was fantastic. The staff went above and beyond. The care they provided was excellent. My brother's room was lovely and the bed was so nice with a lovely soft duvet. He arrived on his birthday and the staff came and decorated his room with a banner and balloons. They then came later with a cake and card and sang happy birthday to him. I would highly recommend this care home
Thank you for lovely comment .Really appreciated .
Our 94 year old father had a 6 week period of rehabilitation and assessment of his future care needs having spent Christmas in hospital following a fall which caused a nasty head injury. On arrival from hospital it was discovered he had COVID. Our fathers introduction to the care system was in isolation until he was COVID negative. The staff were brilliant with him. He enjoyed the interaction with them and was coping with the sudden change from an independent life to that of requiring nursing care. Unfortunately he developed CDIF and required barrier nursing which the nursing staff coped with admirably. We as his family were kept fully updated with his progress and we were greeted enthusiastically and cheerfully during our regular visits. Sadly after six weeks of excellent care our father passed away. We cannot fault the management and staff who worked with us and our father during his stay. We would not hesitate in recommending this nursing home to others.
It was clear from the moment that I and my wife first met the staff at Maple House that the entire focus of the nursing home is on the care and well-being of the residents - in contrast to others that we looked at, they focused more heavily on the appearance of the building and facilities. The care and interaction of the staff with residents at Maple House is second to none. I would have no hesitation in recommending this nursing home to others.
Very pleasant atmosphere throughout the home. Staff appear genuinely caring and compassionate. Levels of cleanliness are very good. Food varied and meals well presented. I feel confident that my partner is in receipt of very good, appropriate care and attention. Many activities to keep residents occupied and stimulated. Very very happy with Maple House Care Home and its management and staff.
I am very impressed with the standard of care given to my dad. When he has been lucid, he has said they are very good to him. They do their best to keep him occupied with things he likes to do and have made efforts to discuss this with me and Mum. The staff keep us very well informed regarding his wellbeing and are always friendly and smiley. I am also impressed with the efforts made to provide activities and memory books etc.
Very impressed with this care home, the nurses, carers and staff all seem to go the extra mile to care and help the resident and their visitors. If a request is made regarding your loved one it is (if possible) carried out quickly and you are informed of the outcome. Even the home cat is friendly.
Generally, my mother seems well cared for. She likes the staff and says they all treat her well, although sometimes they are a bit rushed. Unfortunately, her bottom set of teeth went missing, but she could have just taken them out because they were uncomfortable and they got thrown away. She is awaiting the visit of a dentist but doesn't seem too worried by it now, thankfully.
Maple House prides itself on the warm, friendly and caring nature that the staff give to their residents to ensure they remain happy, content and as independent as possible. The dedicated staff are active at addressing any issues, problems or anxieties residents face when moving into a new care environment. I can't thank the entire staff enough for the amazing care that they give my dad.
From all the staff from Maple House.
Friendly staff and caring.
Thank you for your feedback. It really helps us to boost our confidence. Really appreciated.
My mother's care over the last 4-5 months has been very good. She is treated as an individual and her preferences taken into account and noted. The communication between the home manager and me is excellent. I am updated regularly on any changes in her condition or medication and feel confident she is receiving the best possible care.
Thank you for the lovely comments and for taking your precious time to complete the feedback. Really appreciated.
Mum is very well looked after, especially during these difficult times.
Thank you so much for your feedback. Really appreciated.
Very good. My sister is looking well and happy and I am happy.
Really appreciate the feedback. I am really glad you both are happy with our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Maple House.
There are no upcoming events for Maple House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Maple House.
Accreditations
There are no accreditations posted yet for Maple House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Maple House
What types of Care is Maple House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maple House have?
There are 69 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Maple House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Maple House to the centre of Aldershot?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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