Windyridge Care Home

32 Barton Lane, Barton-on-Sea, New Milton BH25 7PN
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9.7 17 Reviews
  • Windyridge Care Home, New Milton
Windy Ridge care home provides nursing, dementia and other mental health care for up to 21 older people. The home specialises in caring for those with complex or advanced mental health conditions who may have behavioural issues as a result. The small home is dedicated to person-centred care with each individual receiving nursing and support according to their exact needs by highly trained staff.

The home is set up in a former house in the seaside village of Barton-on-Sea. The home is a short walk from the coast and a short drive from Christchurch and Bournemouth. Residents enjoy regular trips on foot or by minibus.

It features mostly single bedrooms with a few double bedrooms available for couples. The bedrooms are light and airy, with television and telephone points in each. There is a large conservatory leading to a spacious garden.

An activities coordinator arranges stimulating and sociable activities such as outings to local amusements and wildlife parks, visiting entertainers and themed days. Staff take the time to find out all residents’ favourite hobbies and pastimes so that they can make sure these are enabled and encouraged.

The home’s chef personally discusses each resident’s food preferences and dietary requirements with them to ensure that there is something for everyone in the nutritionally balanced options at every meal.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £950
  • RESPITE Self-Funded Residential Dementia Care: from £950
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1299

These prices are only a guideline, please contact Windyridge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rodalyn Rodriguez (Manager)

Local Authority / Social Services

Admission Criteria

  • For EMI
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (3)

Windyridge Care Home Reviews (17)

9.7

Windyridge Care Home has a Review Score of 9.7 (9.684) out of 10, based on 8 reviews in the last 2 years.
Over all time Windyridge Care Home has 17 reviews.

Overall Experience
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Total of 17, showing 1-17
Review from N F (Day Care) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is no question regarding the quality of the care given day in day out in this fantastic, well looked after care Nursing home,fabulous location near the sea side ,excellent dedicated staff ,kind,professional and confident ,always with smile ,the team is Led by the role of registered home manager
with considerable clinical and professional experience.
I highly recommend windyridge for your loved ones.
Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you so much for this recommendation of our lovely care home and the wonderful team there. I will make sure the team are thanked.

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Review from Paula M (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend this nursing home enough. Staff are always welcoming when visiting & keep you informed by telephone of any updates or problems. Dad took a while to settle as his Alzheimers made him aggressive & a danger to himself & others. The team eventually got to grips with managing him & his medication
& all this made our family visits a more pleasant experience for both him & us.
The home put on lots of special fun events & we went to several of them. All the residents seem to enjoy them & to watch the kindness & effort the staff put on was amazing. The home was always kept clean & fresh smelling & the residents were respected, very clean & presentable.
When dad was at end of life, we were able to come & go as we pleased to be with him in his last few days of life. Staff gave my dad great dignity & were helpful & respectful of our last moments with him.
10/10 for the manager, nurses, assistants, cleaning & cooking & admin staff. Set in a great location close to the sea.
Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you so much for your heartfelt review. It means the world to us to hear how much our team's care and dedication made a difference in your dad's journey. Supporting residents and their families through every stage-especially during the most challenging times-is at the heart of what we do, and knowing that we could provide comfort, dignity, and kindness to your dad brings us immense gratitude. Thank you again for taking the time to share your experience. Wishing you and your family all the best.

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Review from Paul S (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We just needed Dad to be safe and for the carers to be safe, as Dad's cognitive function and aggression has got worse. The staff & nurses at Windyridge are attentive, caring and helpful, both for the patients and families. Dad has settled down and is being very well cared for, which is very reassuring
for us as we are two hrs away.
Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you for your kind review our staff strive hard to provide a kind and caring environment for all its residents.

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Review from M G (Wife of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a warm welcome at Windyridge. My husband is usually busy doing activities. The food always looks lovely and he looks well fed. His clothes are always clean and he is well looked after. The home is clean and well-presented.
Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you for giving us such a lovely review. Our home takes pride in every aspect of our residents' care and the positive feedback will be passed on to the staff.

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Review from Christine R (Sister of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been here for 5 years. During that time my sister has been very happy. The staff are so caring and have a very homely atmosphere. I would recommend it to other people.
Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you for your very kind words of recommendation.

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Review from R C (Husband of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Windyridge for almost two years. Despite her not being able to talk and having to have everything done for her, I can tell that she is content at Windyridge. She loves the staff there and is constantly smiling at them. I feel that the staff also love her. Although she can't take
part in activities, she isn't neglected in that area.
Reply from Alex Keevans, PA to Operations Director at Windyridge Care Home

Thank you so much for your lovely review. We think the staff at Windy Ridge are fantastic as well and we're glad you agree. Our teams work very hard to make sure our residents are well looked after.

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Review from Adele B (Daughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Life has been a rollercoaster since dad was diagnosed with dementia. Following a long stay in hospital and different care homes, we found Windy Ridge. The last year of dad’s life was a happy one. He was well-fed, loved singing and dancing and the care he received was phenomenal. Unlike other homes,
this is like a family. If you are looking for a care home, look no further. Windy Ridge deserves every one of its 5-star reviews.
Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you so much for this lovely review. We are so pleased you like what we do.

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Review from Matt F (Son of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team have been amazing with mum, who is very difficult, plus a danger to herself. Have nothing but praise for the patience and staff.
Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you for you kind review of our Care Home, I have passed this onto the team.

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Review from Josie J (Partner of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so caring to my partner and also me when I visit every Thursday. They also take time to email me pictures of my partner doing activities. They always have a smile on their faces. Well done Windyridge Care Home and thank you.
Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you so much for your kind words and it is lovely the home are emailing positive pictures of happy times to you alongside your visits.

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Review from Fiona R (Wife of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has advanced Alzheimer's disease and he requires vigilant care and nursing, all of which are very well provided at Windyridge Care Home. Visiting is very restricted due to continuing Covid concerns, which is understandable but difficult for close family.
Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for reviewing Windyridge, these comments are very good for team morale, and also very helpful for people searching for a care home. We realise how important it is for families and friends to stay in contact, but we also have to ensure our residents are protected from Covid. This does sometimes mean restricting face-to-face visiting, unfortunately.

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Review from Rob T (Father of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son moved into Windyridge Care Home during Covid-19. We have limited access to the home, mostly in his room. It is clean and tidy and my son is well cared for. Some of the options we are unable to comment upon, but overall what we have seen we deem as excellent.
Reply from Zeta Zeta, Operations Director at Windyridge Care Home

Thank you so much for your kind words and reccomendation.

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Review from David F (Son of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my dad's brief stay at Windyridge, after spending months in and out of Hospital, the staff and manager at Windyridge were exceptional and caring beyond all means.
We stayed with my dad for his last few days at the care home and the staff were not just caring and professional for my dad but to
us as family staying with him night and day and nothing was too much trouble for the staff.
Dad's final days, although brief, were made better for his stay at Windyridge and we as a family were able to stay with him for his last moments which we will treasure forever, thanks to the kindness and care of the staff. They deserve so much and I would like to thank you all from the bottom of our hearts.
Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for such a kind review. We are pleased to have been able to look after your dad and his family, at such a difficult time, we are so sorry for your loss.

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Review from J S (Wife of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During a difficult time, going through the COVID 19 pandemic, I have been unable to visit my husband, sadly. Therefore, I have had to entrust his care to the care home which I have done wholeheartedly. My thanks to all the staff and management.
Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for your review. It has been a very hard time over the last year, but we work together to keep our residents occupied and ensure they are happy and healthy. The return to visiting is welcomed by all.

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Review from Pauline D (Wife of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring for everyone is so very homely (excellent).
Reply from Sharron Evans, PA/Data protection at Windyridge Care Home

Thank you for taking the time to send this review, it is very much appreciated by the team. Our staff works hard to make Windyridge a special place.

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Review from A V (Daughter of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Windyridge Care Home for nearly three years, following the death of my father. Due to her advanced dementia, she could no longer be cared for at home and so a 'best interests' decision was taken to move her into a nursing home. I can honestly say that it has been such
a blessing for her to have been welcomed into Windyridge and I would like to express my thanks and gratitude for the excellent care and kindness that she has been shown since arriving. Nothing is too much trouble for the manager and her team who always show so much compassion to residents, family and friends alike.
Reply from Sharron Evans, PA to Operations Director at Windyridge Care Home

We are delighted to receive your kind words and fabulous review that recognises the hard work and dedication given to the residents of Windyridge. We really appreciate the time you have taken to review our lovely home.

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Review from A S (Widow Widower) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You can visit this home at any time and will always be greeted warmly by any member of staff. My disabled late husband had severe dementia when admitted. His room was excellent and his care was superb at all times. I was with him throughout the night of his death and witnessed the end of life care for
him and also the support for me throughout. I have lived in many parts of North Midlands and South of England but have never witnessed such loving excellent care. I now have my long life friend with dementia.
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Review from N R (Wife of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your manageress and the rest of her team are brilliant. Nothing is too much trouble for any of them. Everything is done with a smile. My husband and I and the rest of my family are an extension to where he lives
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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Windyridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Windyridge Care Home is calculated as follows: ( (84 Excellents x 5) + (11 Goods x 4) ) ÷ 95 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Windyridge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Aug 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Rodalyn

Rodalyn Rodrigues

Job Title: Home Manager Joined: 2021

Registered Manager at Windy Ridge Care Home

Zeta

Zeta

Job Title: Operations Director Joined: 2019

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager and assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.

Frequently Asked Questions about Windyridge Care Home

What types of Care is Windyridge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windyridge Care Home have?

There are 15 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Windyridge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Windyridge Care Home to the centre of New Milton?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windyridge Care Home to verify any information. View our terms and conditions. Windyridge Care Home has an Enhanced Service - more info.