Byron Lodge Nursing Home

105/107 Rock Avenue, Gillingham ME7 5PX
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8.4 13 Reviews
  • Byron Lodge Nursing Home, Gillingham
Byron Lodge is a purpose built care home with nursing, opened in 1994. With facilities of the highest standard, and a level of nursing to match, staff can confidently ensure the care, comfort and convenience of residents during their stay.

Friendly carers are experienced and highly trained. Staff pride themselves on providing the highest standards of nursing and medical care, personalised for each resident.

Professionals treat residents with the dignity and respect which they deserve, in order to make their stay comfortable and memorable. Residents have the freedom to make their own choices as far as possible and each resident is an integral member of the home’s community. Byron Lodge Nursing Home is a family run care home; residents are guests.

Conveniently situated close to Gillingham town centre, it has the benefit of main bus routes and easy access to Gillingham train station.
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Care Provided by Byron Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1300 – £1420

These fees exclude FNC

These prices are only a guideline, please contact Byron Lodge Nursing Home to find out the exact price for your requirements.

Contact Byron Lodge Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Byron Lodge Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Dianne Dalton (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Number of floors: 4

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (3)

Visiting

  • Visiting is welcome anytime of day without appointment, if visiting after 8pm though please ring the home and let the team know.

Parking

  • There is small car park located to the side of Byron Lodge, parking is also available on the road outside for a maximum of 1 hour.

Byron Lodge Nursing Home Reviews (13)

8.4

Byron Lodge Nursing Home has a Review Score of 8.4 (8.399) out of 10, based on 2 reviews in the last 2 years.
Over all time Byron Lodge Nursing Home has 13 reviews.

Overall Experience
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Date Published
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Total of 13, showing 1-13
Review from Neil M (Son of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad became a part of the Byron Lodge family in January 2025. I really didn't know what to expect as we've never had a parent in a home before. From day one, we was put at ease by the fantastic staff of the home and our dad seemed very comfortable and settled. It's now March and dad has got so much
confidence and is now able to sit in a reclining chair in the homes communal room, so a big well done and thank you for your help with getting dad to do this.
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you so much for this positive review, I will ensure all the staff get to share in this feed back as I know they all work so hard to provide loving and dignified care.We try very hard to make…read more
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Review from M S (Respite Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hoping to go back for a one-week holiday in October 2024.
Facilities, loo too low for me.
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you for such a lovely review, it was a real privilege and pleasure to have you stay with us, we look forward to accommodating you in the future. Very best wishes from everyone at Byron Lodge…read more
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Review from Deborah W (Friend of Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my friend, she always has clean clothes, bedlinen and hair. Noone knows when I'm going so this is done when necessary, not because a visitor is expected.
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you for taking the time to write a kind review. We try very hard to always go with whatever the residents' wishes are.
Kindest Regards.
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Review from F B (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been here a short while, but I can't fault the care. The staff are diligent and attentive to his needs and have a great rapport with him. In his own words, " The staff are pleasant and caring".
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you so much for your review. We work hard to try and treat every resident and their family and friends as "family" and we base our practices very much on how we would ourselves like to be…read more
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Review from Lynn L (Wife of Resident) published on 31 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Finds meals ok. Does enjoy some of the activities.
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you for your review. If there is anything further we could do to enhance your husbands experience with us please do not hesitate to speak to the manager.
Kindest Regards.
Director of Care…read more
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Review from M J (Husband of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The level of care provided is excellent and when visiting the home, it is very pleasing to notice that there is always staff around attending to the needs of the residents. All of the staff are very approachable and we, the family, are kept fully informed of any concerns there may be about our relative.
Reply from Gillain Burnham, Director of Care Services at Byron Lodge Nursing Home
Thank you so much for this lovely review. The staff work extremally hard promoting a warm, friendly and professional atmosphere and I will ensure they get to read this wonderful review.
Thank you…read more
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Review from J T (Daughter of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find every time I visit my mum there is always a lovely atmosphere. My mum has a lovely relationship with the staff and is very happy in her home.
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Review from Edmund C (Son of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home clean and comfortable.
Staff are first class. Also nice and happy.
Mother is very happy. She liked the food, her room is nice.
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Review from Lorraine O (Relative of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place, my sister-in-law came here in a very poor state and she has settled in nicely, is much more stable and reasonably happy having been in and out of hospital for months.
All staff are caring, patient and kind and seem happy in their work.
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Review from D H (Sister of Resident) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found most of the staff extremely caring. On my visit, my sister is always clean. Any complaint is mainly about the food as she says it is awful and can't eat it.
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Review from G T (Resident) assisted by family/friend published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum-in-law has been a resident since April 2022. She loves it here and is comfortable and well looked after. All her needs are catered for and the staff are excellent.
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Review from J M (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be caring and professional, helpful at all times and some going above and beyond what is required of them.
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Review from David E (Brother of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Byron Lodge Nursing Home enough. I have always found the home to be spotless, and the staff welcoming and very caring. It is my firm belief that my sister could not be in better hands.
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Current Review Score: 8.4 (8.399)

Overview of Review Score

The Review Score of 8.4 (8.399) out of 10 for Byron Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Byron Lodge Nursing Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.482 Points relating to the number of positive Reviews for Byron Lodge Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 2 Positive Reviews ÷ 5.6 = 0.357
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Mitesh

Mitesh Kunvarji

Job Title: Director/Nominated Individual

Mitesh is the Director and Nominated Individual for all of the Crownwood Healthcare Group of Homes. Mitesh is keen to ensure that the ethos and focus on resident-orientated care are paramount throughout all Homes within the Group and that the highest standard of care possible is delivered.


Mitesh is passionate about ensuring that residents live a life that is as normal as possible, given their individual health and care needs. Mitesh works closely with the Director of Care Services and the Home’s Registered Managers to ensure all aspects of the services provided throughout the Group are compliant

Gillian

Gillian Burnham

Job Title: Director of Care Services

The Crownwood Healthcare Group is ably led by our very experienced Director of Care Services, Gillian Burnham, who has been with the Crownwood Healthcare Group since 2015. Gill is a First Level Registered Nurse with over 20 years of experience in care home management. She has managed local and national homes in line with all CQC regulations, building good relationships with local services and the wider multi-disciplinary teams. Gill holds a City and Guilds Registered Manager’s Award and keeps up to date with local and national initiatives to ensure our services are current in thinking, approach and practice.

Dianne

Dianne Dalton

Job Title: Home Manager Joined: 2023

Dianne has been with the Crownwood group since May 2023 and became Home manager in September 2024, Dianne is a Registered Nurse and has over 14 years of experience, Dianne has worked within many hospital settings and also forensic nursing, Dianne has a passion for elderly care and has all of our residents needs at heart, Dianne is looking forward to building and supporting the nursing teams skills to ensure that our residents receive the best care possible.

Chim

Chim Janna

Job Title: Deputy Manager Joined: 2022

Chim is a registered nurse and in September 2024 moved from her role as Clinical lead to Deputy Manager of Byron Lodge, Chim has a passion for EOL care and person-centred care for the elderly, within her role as deputy Chim works closely with the support of our nursing team and assists with Dianne the Home manager in the day to day running of the home.

Frequently Asked Questions about Byron Lodge Nursing Home

What types of Care is Byron Lodge Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Byron Lodge Nursing Home have?

There are 22 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Byron Lodge Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Byron Lodge Nursing Home to the centre of Gillingham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Byron Lodge Nursing Home to verify any information. View our terms and conditions. Byron Lodge Nursing Home has an Enhanced Service - more info.