






Byron Lodge is a purpose built care home with nursing, opened in 1994. With facilities of the highest standard, and a level of nursing to match, staff can confidently ensure the care, comfort and convenience of residents during their stay.
Friendly carers are experienced and highly trained. Staff pride themselves on providing the highest standards of nursing and medical care, personalised for each resident.
Professionals treat residents with the dignity and respect...
Care Provided by Byron Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These fees exclude FNC
The price(s) shown are provided by the care home. Contact Byron Lodge Nursing Home for full pricing details and T&Cs.
Contact Byron Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Crownwood Healthcare Ltd
- Private Owned
Person in charge
- Dianne Dalton(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: -1
- Number of floors: 4
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visiting is welcome anytime of day without appointment, if visiting after 8pm though please ring the home and let the team know.
Parking
- There is small car park located to the side of Byron Lodge, parking is also available on the road outside for a maximum of 1 hour.
Byron Lodge Nursing Home Reviews (14)
Byron Lodge Nursing Home has a Review Score of 8.4 (8.383) out of 10, based on 2 reviews in the last 2 years.
Over all time Byron Lodge Nursing Home has 14 reviews.
My sister arrived at Byron Lodge in September 2022, physically unwell and very fearful about her future. We witnessed first-hand how kind and caring all the staff were towards my sister and, as she began to recover, she learned to trust and feel safe with them, enabling her to make the decision to remain there. Their kindness extended to all of us, her immediate family, whenever we visited, accommodating our impromptu picnics with her and allowing us to take over the outside area and relatively new garden furniture. There were regular planned activities and my sister was enabled to participate, in spite of her physical limitations. During a personal care review with Dianne, we came away immensely reassured that all my sister's care needs were being met very well. Dianne and her team were always so welcoming and nothing ever seemed too much trouble. My sister is no longer with us but we are very grateful that they helped to make time spent at Byron Lodge such a positive experience.
I will make sure the whole team gets to read this review as I know how much...
Our dad became a part of the Byron Lodge family in January 2025. I really didn't know what to expect as we've never had a parent in a home before. From day one, we was put at ease by the fantastic staff of the home and our dad seemed very comfortable and settled. It's now March and dad has got so much confidence and is now able to sit in a reclining chair in the homes communal room, so a big well done and thank you for your help with getting dad to do this.
Thank you so much for this positive review, I will ensure all the staff get to share in this feed back as I know they all work so hard to provide loving and dignified care.We try very hard to make everyone welcome in our Homes because we believe they belong to our residents and as staff we are just...
Facilities, loo too low for me.
Thank you for such a lovely review, it was a real privilege and pleasure to have you stay with us, we look forward to accommodating you in the future. Very best wishes from everyone at Byron Lodge Nursing Home.
Whenever I visit my friend, she always has clean clothes, bedlinen and hair. Noone knows when I'm going so this is done when necessary, not because a visitor is expected.
Kindest Regards.
My dad has been here a short while, but I can't fault the care. The staff are diligent and attentive to his needs and have a great rapport with him. In his own words, " The staff are pleasant and caring".
Thank you so much for your review. We work hard to try and treat every resident and their family and friends as "family" and we base our practices very much on how we would ourselves like to be treated. We believe it is a great privilege when someone chooses to live with us and make our home, their...
Finds meals ok. Does enjoy some of the activities.
Kindest Regards.
Director of Care Services.
The level of care provided is excellent and when visiting the home, it is very pleasing to notice that there is always staff around attending to the needs of the residents. All of the staff are very approachable and we, the family, are kept fully informed of any concerns there may be about our relative.
Thank you again, kind regards,
Director of care services.
I find every time I visit my mum there is always a lovely atmosphere. My mum has a lovely relationship with the staff and is very happy in her home.
Staff are first class. Also nice and happy.
Mother is very happy. She liked the food, her room is nice.
All staff are caring, patient and kind and seem happy in their work.
I have found most of the staff extremely caring. On my visit, my sister is always clean. Any complaint is mainly about the food as she says it is awful and can't eat it.
Mum-in-law has been a resident since April 2022. She loves it here and is comfortable and well looked after. All her needs are catered for and the staff are excellent.
I cannot praise Byron Lodge Nursing Home enough. I have always found the home to be spotless, and the staff welcoming and very caring. It is my firm belief that my sister could not be in better hands.
I have found the staff to be caring and professional, helpful at all times and some going above and beyond what is required of them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Byron Lodge Nursing Home.
There are no upcoming events for Byron Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Byron Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Byron Lodge Nursing Home.
Meet the Team (5)

Mitesh serves as the Director and Nominated Individual for the entire Crownwood Healthcare Group, leading with a clear vision to continuously move care forward across all Homes within the organisation. His focus is rooted in delivering truly person centered care,care that is not only high in quality but also authentic, compassionate, and responsive to each individual’s needs. Driven by a genuine passion for improving the lived experience of every resident, Mitesh champions an approach that helps people maintain as normal and fulfilling a life as possible, regardless of their health challenges. He believes in empowering residents, respecting their choices, and creating environments where dignity, independence, and well being come first. To ensure this ethos is consistently woven into every aspect of Crownwood’s services, Mitesh works closely with the Director of Care Services, the Head of Services, and all Registered Managers. Together, they uphold rigorous standards, strengthen compliance, and drive ongoing improvement,ensuring that every Home within the Group reflects the highest levels of safety, professionalism, and heartfelt care.

The Crownwood Healthcare Group is guided by the expertise and compassion of our Director of Care Services, Gillian Burnham, who has been an integral part of our organisation since 2015. A First Level Registered Nurse with more than 20 years of dedicated experience in care home management, Gill brings not only exceptional clinical knowledge but also a deep, genuine love for delivering high-quality nursing care.Throughout her career, Gill has managed both local and national services, consistently upholding and exceeding CQC regulatory standards. She is well-known for cultivating strong relationships with local healthcare partners, residents’ families, and wider multi-disciplinary teams,relationships built on trust, respect, and a shared commitment to excellent care. Gill also holds a City and Guilds Registered Manager’s Award and is proactive in staying informed of the latest local and national care initiatives. Her forward-thinking approach ensures that our homes remain at the forefront of best practice, innovation, and person centered care. Above all, Gill’s passion for nursing is at the heart of everything she does. Her warmth, mentorship, and unwavering dedication set the tone for our care culture and help ensure every resident is treated with dignity, compassion and genuine kindness.

Appointed Head of Services in September 2025, Pete Bowley is a key member of the Senior Management Team at Crownwood Healthcare Group. Working closely with Gill and Mitesh, Pete plays a central role in shaping how services are delivered across the organisation, supporting seamless operations, championing best practice, and driving continuous improvement in every home and service line. Pete’s journey with Crownwood began in 2015, following his earlier years at Temple Ewell Nursing Home starting in 2010. From his first role as a Healthcare Assistant through to Nursing Associate, Deputy Manager (2017–2022), and later Training and Technical Manager (2022–2025), Pete has built a career grounded in compassion, capability, and a deep commitment to quality care. What truly sets Pete apart is his passion, for people, learning, and service excellence. He is dedicated to empowering staff at every level, ensuring they have the training, technical support, and confidence to deliver outstanding care. Even in his senior leadership position, Pete remains hands-on with group-wide training and continues to be a go-to source of guidance for teams across the organisation. Modern in his approach and driven by a belief that great care starts with great people, Pete brings energy, experience, and a forward-thinking mindset to Crownwood Healthcare. His leadership remains a vital part of ensuring the Group continues to operate at its very best.

Dianne has been with the Crownwood group since May 2023 and became Home manager in September 2024, Dianne is a Registered Nurse and has over 14 years of experience, Dianne has worked within many hospital settings and also forensic nursing, Dianne has a passion for elderly care and has all of our residents needs at heart, Dianne is looking forward to building and supporting the nursing teams skills to ensure that our residents receive the best care possible.

Chim is a registered nurse and in September 2024 moved from her role as Clinical lead to Deputy Manager of Byron Lodge, Chim has a passion for EOL care and person-centred care for the elderly, within her role as deputy Chim works closely with the support of our nursing team and assists with Dianne the Home manager in the day to day running of the home.
Frequently Asked Questions about Byron Lodge Nursing Home
What types of Care is Byron Lodge Nursing Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Byron Lodge Nursing Home have?
There are 29 Single Rooms.
What are the Facilities & Services at Byron Lodge Nursing Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Byron Lodge Nursing Home to the centre of Gillingham?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Byron Lodge Nursing Home to verify any information. View our terms and conditions. Byron Lodge Nursing Home has an Enhanced Service -more info.