Byron Lodge Nursing Home

The Crownwood Healthcare Group is guided by the expertise and compassion of our Director of Care Services, Gillian Burnham, who has been an integral part of our organisation since 2015. A First Level Registered Nurse with more than 20 years of dedicated experience in care home management, Gill brings not only exceptional clinical knowledge but also a deep, genuine love for delivering high-quality nursing care.Throughout her career, Gill has managed both local and national services, consistently upholding and exceeding CQC regulatory standards. She is well-known for cultivating strong relationships with local healthcare partners, residents’ families, and wider multi-disciplinary teams,relationships built on trust, respect, and a shared commitment to excellent care. Gill also holds a City and Guilds Registered Manager’s Award and is proactive in staying informed of the latest local and national care initiatives. Her forward-thinking approach ensures that our homes remain at the forefront of best practice, innovation, and person centered care. Above all, Gill’s passion for nursing is at the heart of everything she does. Her warmth, mentorship, and unwavering dedication set the tone for our care culture and help ensure every resident is treated with dignity, compassion and genuine kindness.

Appointed Head of Services in September 2025, Pete Bowley is a key member of the Senior Management Team at Crownwood Healthcare Group. Working closely with Gill and Mitesh, Pete plays a central role in shaping how services are delivered across the organisation, supporting seamless operations, championing best practice, and driving continuous improvement in every home and service line. Pete’s journey with Crownwood began in 2015, following his earlier years at Temple Ewell Nursing Home starting in 2010. From his first role as a Healthcare Assistant through to Nursing Associate, Deputy Manager (2017–2022), and later Training and Technical Manager (2022–2025), Pete has built a career grounded in compassion, capability, and a deep commitment to quality care. What truly sets Pete apart is his passion, for people, learning, and service excellence. He is dedicated to empowering staff at every level, ensuring they have the training, technical support, and confidence to deliver outstanding care. Even in his senior leadership position, Pete remains hands-on with group-wide training and continues to be a go-to source of guidance for teams across the organisation. Modern in his approach and driven by a belief that great care starts with great people, Pete brings energy, experience, and a forward-thinking mindset to Crownwood Healthcare. His leadership remains a vital part of ensuring the Group continues to operate at its very best.

Dianne has been with the Crownwood group since May 2023 and became Home manager in September 2024, Dianne is a Registered Nurse and has over 14 years of experience, Dianne has worked within many hospital settings and also forensic nursing, Dianne has a passion for elderly care and has all of our residents needs at heart, Dianne is looking forward to building and supporting the nursing teams skills to ensure that our residents receive the best care possible.

Chim is a registered nurse and in September 2024 moved from her role as Clinical lead to Deputy Manager of Byron Lodge, Chim has a passion for EOL care and person-centred care for the elderly, within her role as deputy Chim works closely with the support of our nursing team and assists with Dianne the Home manager in the day to day running of the home.