






Manor Hall is a long established registered Nursing Home in the old town of Eastbourne. The original building has been altered considerably to maintain its position as one of the premier Nursing Homes in both Eastbourne and East Sussex.
It is well equipped for the care of post-operative, acutely sick and chronic long stay or recuperative/convalescent patients. Manor Hall now provides exclusive Penthouse Suites which offer a peaceful and private...
Care Provided by Manor Hall
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We will adjust fees based on needs so please ask for the possibility in reduction of fees.
The price(s) shown are provided by the care home. Contact Manor Hall for full pricing details and T&Cs.
Contact Manor Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- South Care Homes Ltd
- Private Owned
Person in charge
- Jackie O'Callaghan(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time Well behaved family pets may be brought to visit. There are very regular activities and entertainers, to which visitors are always welcome to attend, no invitation required.
Parking
- There is an on site car park but this is very difficult to approach as on a steep slope. There is free, unrestricted, street parking surrounding the home.
Manor Hall Reviews (33)
Manor Hall has a Review Score of 9.5 (9.490) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Hall has 33 reviews.
It's nice to go to a home where you feel at home and it looks like a home, rather than in hospital or a hotel.
The food was appalling, her room was no more than a broom cupboard with cheap lino. We could not move her due to Covid, otherwise, we would have done so. Whilst in the home's 'care' she managed to get hold of scissors and started to cut her hair and mattress, the finger was pointed at us. Even after her death there we are still getting invoices for incontinence pants, despite us paying them £1200 a week. They had our contact details but the posthumous invoices were addressed to c/o, my mother. When we came to get her belongings there were no condolences or empathy. She may have been no more than a difficult woman to them but that was our mum.
Thank you for your review. Where a client is very poorly there is often a need to blend or mix food to address a primary healthcare need. This does come at the expense of presentation and food, e.g. fortified food, can be less palatable. Rooms are all larger than the recommended minimum size. The...
I am amazed that five days after my mother passed away nobody from the home has had the courtesy to advise me of her death, I was only advised by her carer. Totally unprofessional way to behave at such a sad time. I will be contacting the health authority.
My husband has been a resident in this home with Parkinson's for 8 months. Lots of patience has been needed to look after him as he's very independent. They have exceeded all expectations.
I didn't know it was possible to find a care home of such high standards. All the staff, management, kitchen and reception are wonderful, loving, caring people. Not only do they care for your loved one, they care about the carers. After only two weeks I felt a great strain had been taken of me. I know my wife is in safe hands. Thank you all so much.
Manor Hall is clean, tidy, well decorated and, most importantly, it smells nice, unlike so many other care/nursing homes. The receptionist is welcoming and helpful. The nursing, care, activity and domestic staff are always uninformed and seem happy and cheerful in their work. They are always willing to answer questions and help in any way. My father, who is now bedridden, is well looked after. His room and en-suite bathroom are kept spotlessly clean and he is always clean, tidy and freshly shaven. His medical and personal needs are well catered for and I am kept up to date with all developments relating to his care and well-being. There are no restrictions on visiting and meetings are arranged each year for family and friends to attend, as are many social events. I would have no hesitation in recommending Manor Hall.
When looking for a Nursing Home for my sister, I was impressed that instead of telling me how good the home was (and it is) the deputy matron asked about my sister - her personality, her likes and dislikes, her interests and her needs. She is cared for as an individual.
I would recommend this care provider because they have a very high standard of care and cleanliness. The nursing home is set in a peaceful location with good transport links. The home has a lovely atmosphere from the moment you enter, lovely receptionist and very spacious lounge areas! The rooms are always spotlessly clean, bedding always clean and fresh, televisions for residents to watch! I am so pleased my mother is here since June 2017, enjoying a lovely quality of life, she is on the last stage of dementia, the home has lots of activities singing, making things arts & crafts. My mother enjoys the company of other residents. The nursing team are excellent my mother's needs are well cared for, I have peace of mind that my mother is in a caring, safe environment.
It's lovely, modern, spotlessly clean, constantly upgraded, redecorated and maintained to a very high standard. More importantly, it's well staffed by caring, professional staff who also make family feel welcome (including the dog!).
Should Mum be unwell, we are kept informed with phone calls and any health issues dealt with immediately and efficiently. Also Mum likes the food and she loves her food. They have regular activities, some she enjoys others not so much but that's just personal choice. I have worked in care for many years and would not hesitate to recommend Manor Hall, they have given my family peace of mind that Mum's in good hands!
They have made every effort to ensure that my cousin is settled and happy. The home provides activities in which the residents can participate and the food looks appetising and well presented. We are always greeted cheerfully and professionally at reception and always informed by phone of any immediate health issues. My wife and I would have no hesitation in recommending Manor Hall.
Her room is airy and clean and well furnished.
The food menu has a variety of options.
The caring staff are excellent at their job.
The home is always warm clean with no smells.
I can go away on holiday with no worries as they will always phone me if there is a problem.
I consider this to be an excellent nursing home. It was necessary for my mother to be admitted into a nursing home urgently in 2012, initially on a temporary basis. Manor Hall was recommended to me (along with 2 other homes) by my mother's social care worker. The Manager visited my mother, and after assessing her needs got back quickly to say there was a room available for her. We were very pleased with all the facilities and the various social things that were also available.
This has become her permanent home as she required special care and this is provided for at an excellent level. She loves her room and personal belongings in it as well. Both the administration of the home and the nursing care is of a high quality and any queries are dealt with quickly.
I live in Spain so knowing that she is safe and well cared for is a priority for me, I received an email today regarding her health as a doctors visit was necessary.
I would highly recommend this nursing home. They are most attentive and treat my mother with full respect. They are friendly and attentive and keep me updated if they have had to call the doctor out. My mother is healthier now than when she came into the home. She is happy there and regularly asks me to buy chocolates and biscuits to thank the staff for their care. I don't live locally and knowing that she is well looked after is a great comfort to me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Manor Hall.
There are no upcoming events for Manor Hall.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manor Hall.
Accreditations
There are no accreditations posted yet for Manor Hall.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Hall to verify any information. View our terms and conditions. Manor Hall has an Enhanced Service -more info.