






Manor Hall is a long established registered Nursing Home in the old town of Eastbourne. The original building has been altered considerably to maintain its position as one of the premier Nursing Homes in both Eastbourne and East Sussex.
It is well equipped for the care of post-operative, acutely sick and chronic long stay or recuperative/convalescent patients. Manor Hall now provides exclusive Penthouse Suites which offer a peaceful and private...
Care Provided by Manor Hall
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We will adjust fees based on needs so please ask for the possibility in reduction of fees.
The price(s) shown are provided by the care home. Contact Manor Hall for full pricing details and T&Cs.
Contact Manor Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- South Care Homes Ltd
- Private Owned
Person in charge
- Jackie O'Callaghan(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time Well behaved family pets may be brought to visit. There are very regular activities and entertainers, to which visitors are always welcome to attend, no invitation required.
Parking
- There is an on site car park but this is very difficult to approach as on a steep slope. There is free, unrestricted, street parking surrounding the home.
Manor Hall Reviews (33)
Manor Hall has a Review Score of 9.5 (9.490) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Hall has 33 reviews.
I find those members of staff I have dealings with very professional and caring for my partner. The place is kept very clean in the areas I go. My partner likes the variety of foods for meals. He doesn't join in the activities at the moment as he's preferring his own company with his friends visiting. But security is very good so I know he's safe.
Thank you for your review. I am pleased you enjoy the food and you are happy the home is safe and clean. We always do our best to ensure the safe care and treatment of our residents is paramount.
My husband was sent from hospital discharge and we have decided to keep him at Manor Hall long-term. The care is exceptional, and the family have been treated very kindly. He seems to have enjoyed his two trips out to farms.
That's fantastic news!. We are so pleased you like Manor Hall. We do our very best to give exceptional care.
All the staff here are very good. The room is good and clean. The food is excellent.
Thank you so much for your feedback. We appreciate you taking the time to rate us.
I have had excellent care and attention during the month I stayed here. It could not have been better.
If i end up in a nursing home I want to be here.
So nice of you to review our home. We do go the extra mile to ensure person centred care. Thank you and we are very pleased you have given us 5 stars in every category.
We believe the one-to-one care here is amazing. The staff are exceptional towards the patients, they are very comforting towards us as a family.
That's lovely for us to receive such positive feedback. We make every effort to provide person-centred care for all our residents. Thank you.
My brother moved in for palliative care after being diagnosed with an inoperable brain tumour. All the staff were very kind and sympathetic. They treated me kindly when I visited and when they phoned me with updates etc. When he passed away they all helped me deal with my loss.
Thank you so much for reviewing the care at Manor Hall. We are dedicated to ensuring all of our residents and relatives are cared for with compassion and dignity.
As previously stated I am not local to the area so communication about my father's health and well-being is a must, I have been called several times when there have been blips in his health, which is very reassuring they are looking after him as I would. A big, big thank you to all at Manor Hall.
You are very welcome and we appreciate the thanks. We do our very best to care for every person who comes through our doors with respect and compassion, resident, relative or professional. We will continue to develop the service and always pay attention to the small "things" that make Manor Hal a warm and inviting home.
Welcoming, pleasant surroundings. Lovely staff, who are kind and caring. Clean, well-decorated rooms. Good food provided with plenty of tea/coffee. Soft drinks provided also. Care for residents very good. Regular updates provided. Highly recommended!
Thank you for your kind review. We do try to ensure our residents are provided with the very best care. Quality care is extremely important to us.
The staff are so patient and caring with the residents, and good with us (the family of one of the residents).
There is no place better for my dad, and we are so grateful to this care home.
I recommend this place to anyone who is in need of a good care home.
Thank you for your wonderful review. We do our very best to promote a homely feel throughout Manor Hall. We are continually working on updating and refurbishing our rooms to provide value for money. We are so pleased you chose us!
The staff provide high quality care with kindness and respect. They make the time to really get to know the residents and families and give support. The food is excellent and a lot of care and thought goes into the activities programme. Amazing hardworking and excellent managers and staff.
Thank you so much for your review of our nursing care. We strive to provide high-quality, person centred care. Nothing is too much trouble for our excellent care team and dedicated managers.
Very good and I shall miss you all.
We will miss you too! Thank you for our wonderful review. We always do our very best to ensure our care is exceptional.
My wife has been a resident for several weeks. The staff are simply outstanding in their interactions with residents. The management is attentive to the details of the operations and ensures that the finer points are exactly what is needed.
Wow, what a wonderful place. The staff were wonderful, caring and engaged with the residents. The food was great. Our father never looked so well as he did there. The deputy manager was lovely and all the other staff were so welcoming. They even arranged for him to go to church on Sunday, even though he was only placed there for a short time. Fantastic!
We aim to give every guest/resident an excellent service. We are totally committed to providing a wrap-around care experience whilst encouraging independent choices.
We are undertaking a redecoration project which will include updating the rooms.
Staff are caring and respectful.
There is a happy atmosphere in the building.
My husband is very happy at Manor Hall. He is well cared for, and I am informed of any changes happening. He enjoys the activities and mixing with other residents in the lounge and also enjoys going on outings. He has a choice of food which is chopped/mashed for him as is required, and he really likes it. His room is clean.
My wife says she is treated well by management and staff.
My Dad is at Manor Hall and it's a lovely care home. We looked around a few homes in the area and felt that the atmosphere and set-up at the home was warm, comfortable and homely. The Staff are kind and helpful and the managers are always around to help. The care is great and my Dad gets everything he needs. It makes a difference to us that we feel comfortable leaving him after visits and don't have to worry that he's being cared for. We were able to personalise his room and take things in that were important for him to keep and see. The food is good and we can stay for lunch if we want or just have a cup of tea with him. We found it difficult at first, the thought of putting a loved one into care, but feel more relaxed and happy because he is happy. We wanted the personal touch and we got that. I would recommend Manor Hall because it ticks all the boxes and the location, in Old Town near Gildredge Park, is beautiful. Lovely lounge with activities always going on.
Very nice home and very nice staff. My Mother is a permanent resident and has been for some time. The manager is very helpful and approachable and really cares if people are happy. I chose the home because it puts the person first and genuinely cares. I looked at lots of homes and when I went to Manor Hall it just seemed to fit like a glove for my Mum. There's a lot to do and the staff managed to get Mum out of her room and into the lounge for activities and to socialise, something which she'd previously given up on a bit. Food is great and there's a good variety. Also, there are trips out on the minibus and you can visit and call as often as you like. There were some difficult times during the Covid pandemic but we coped and it's nice to see the home returning to normal rather than "fighting fires" which everyone seemed to be doing during the pandemic. I see there are a couple of low reviews over the Covid period, very unfair, and certainly not my experience.
The staff are excellent and the care is first-class. They are very nice and very helpful, there's always someone about to answer questions and I particularly like the member of staff who comes around with the tea trolley with snacks and biscuits for both of us. Lovely, joyful smile!
The home has a big lounge and activities are regular, it's clean, tidy and fresh smelling. There is a varied menu and the food is delicious, visitors can stay for meals but there is a small charge, worth it though.
I can't recommend it highly enough, might move in myself when the time comes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Manor Hall.
There are no upcoming events for Manor Hall.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manor Hall.
Accreditations
There are no accreditations posted yet for Manor Hall.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Manor Hall
What types of Care is Manor Hall registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Manor Hall have?
There are 42 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Manor Hall?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Manor Hall to the centre of Eastbourne?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Hall to verify any information. View our terms and conditions. Manor Hall has an Enhanced Service -more info.