Country Lodge Nursing Home

Cote Street, High Salvington, Worthing BN13 3EX
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9.8 55 Reviews
  • Country Lodge Nursing Home, Worthing
Country Lodge Nursing Home is a privately run care home on the edge of Worthing, West Sussex. They offer care to older residents whose needs include medical, physical, terminal illness, respite and convalescence care.

They have a team of highly qualified, experienced nursing and care staff who, together with the auxiliary staff, are committed to providing the best possible care for their residents.

Their small size means that staff and residents really get to know one another and create a homely, community feel. With a delightful garden and stunning views over the South Downs and Sussex countryside, their philosophy is to give residents the best possible quality of life while promoting their independence, privacy and dignity.

All bedrooms are charmingly decorated to a high standard and have electric profiling beds, a nurse call system, a flat screen television and telephone. Residents are encouraged to bring in their own furniture if they wish as well as personal effects to truly make their room a home from home.

Country Lodge pride themselves on their delicious home cooked meals. They often use home grown food, and if it not home grown, it is locally sourced and produced. Because of this, they cook seasonal meals that are chosen by the residents.

Country Lodge is also accredited with the Investor in People Award representing excellent and regular training. In March 2022 they were proud to receive a rating of "Good" by the CQC.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1700
  • Self-Funded Nursing Care: £1000 – £1850
  • RESPITE Self-Funded Residential Care: £1000 – £1850
  • RESPITE Self-Funded Nursing Care: £1000 – £1850

These prices are only a guideline, please contact Country Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Country Living Care Group

Person in charge

  • Deborah Spokes (Manager)

Local Authority / Social Services

Admission Criteria

  • Privately funded and NHS Continuing Health Care
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Booking appreciated, but not a requirement.

Parking

  • Free parking on site parking

Country Lodge Nursing Home Reviews (55)

9.8

Country Lodge Nursing Home has a Review Score of 9.8 (9.841) out of 10, based on 11 reviews in the last 2 years.
Over all time Country Lodge Nursing Home has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Country Lodge Nursing Home
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Total of 55, showing 41-55
Review from Sophie H (Daughter of Resident) published on 13 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Country Lodge Nursing Home is a little slice of paradise for the elderly. My father was looked after with tender care and humour.
I used to look forward to visiting him not just to see him but all the staff and residents! My father had a wonderful room that looked out onto a beautifully landscaped
garden. The food was amazing. My (fussy) father would look forward with relish to all mealtimes! Everyone who worked at Country Lodge went that extra mile to make all residents and relatives feel welcome. I wholly recommend this lovely place to anyone looking for a ‘home from home’ for their parents.
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Review from Hilda M (Daughter of Resident) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family cannot thank the staff of Country Lodge Nursing Home enough for the tender loving care they gave to my mum during the last few months of her life. The staff became part of her family and ours too. Myself and my sister spent many hours visiting Mum and never witnessed anything other
than kindness and respect towards her and the other residents.


We will be eternally grateful to them all.

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Review from John T (Son-in-law of Resident) published on 26 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident for about 5 months, after suffering a stroke. She was unable to walk or care for herself. The staff are very attentive and caring and carry out their duties with a positive and happy manner. The home is set on the edge of farmland. With a lovely outlook, especially from
the well-kept gardens, which the residents are encouraged to use. The management is very professional and any correspondence is dealt with very efficiently.
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Review from Peter P (Son of Resident) published on 12 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean, bright, friendly and caring home. All staff cheerful and helpful.
Any concerns or queries are taken seriously.
The food is particularly good.
My mum was very well cared for to the last.
I strongly recommend this home.
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Review from Sharen S (Friend of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Country Lodge Nursing Home to any of my friends or relatives. I have visited on numerous occasions over the years and always found everything from staff, food, facilities etc. to be first class. Country Lodge is a very warm and welcoming Nursing Home, tastefully furnished
with beautiful well kept gardens to look out onto. There are always plenty of activities arranged to keep everyone entertained. I cannot think of anything negative to say about this lovely Home.
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Review from Garrath J (Son of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Country Lodge Nursing Home has to be the best nursing home in the area. The staff were always attentive and smiling and friendly to my mother and to myself and my siblings whenever they visited. The care my mother got was so good. The food and choice of food could not be faulted. My mother spent her
last 3 years here and I'm sure it was because of the standard of Country Lodge.
Our choice of nursing home for my mother was influenced by nurses at Worthing Hospital, who recommended Country Lodge, saying that colleagues had left to go there because of the good reputation.
I would not hesitate to recommend Country Lodge.
Reply from John Wright, Director at Country Lodge Nursing Home

Wonderful review and we are all grateful; your Mum was a joy to look after and we miss her. Best wishes

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Review from John M (Son of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum was admitted to this home she was only 6 stone and slightly confused. Since that time, over 18 months or so, she has gained a considerable amount of weight and her faculties have been restored. I play Scrabble with her often and I have to work hard to beat her. She has always said that the
lunch is very good and that is important when life is so restricted. She is less flattering about her tea, sandwiches usually, but there is no shortage of good food including home made cakes available all day. I have noticed that she has drink beside her at all times so that dehydration is no longer an issue. When she was living on her own that was the major cause for concern. The staff are well-trained, cheerful, and helpful. There are trained staff on duty at night too. There may be an issue about the time it takes about going to the toilet after lunch but I suspect the pressure on the system arises in this area because all the residents want to go at the same time. Thanks to the staff!
Reply from John Wright, Director at Country Lodge Nursing Home

Tribute to our staff's restorative powers is much appreciated and it is a joy to see our resident's renewed zest for life.

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Review from Jo (Daughter of Resident) published on 21 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care that my mother received in this home. The staff are very attentive, caring and friendly. My mother lived at this home for nearly 2 and a half years following a spell in hospital. She had both mobility problems and dementia. Her room looked out over the garden and the South Downs
and although bed ridden most of the time, she enjoyed the view which was a regular topic of conversation. Mum couldn't have had better care anywhere and when the time came, it was dealt with extremely sensitively. As a family, we were always welcome and made to feel part of things.


We can't thank the team there enough and wish them all the very best.

Reply from John Wright, Director at Country Lodge Nursing Home

All our staff appreciate your kind comments and were very fond of your lovely Mum.

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Review from A I (Son of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good care home with friendly, helpful staff. The home is kept very clean and is like a home from home.
Reply from Claire Wright, Owner at Country Lodge Nursing Home

Thank you, your Mum was a real sweetie and we miss her.

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Review from Joanne T (Daughter of Resident) published on 8 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cleanliness is clearly paramount and one is always greeted with a clean fresh smell with not a hint of disinfectant, air freshener or the dreadful hospital smell. My father's room was always clean and cosy.
My father thoroughly enjoyed the flavoursome, freshly cooked meals and afternoon tea and
cake.
My father had a plethora of medical problems. The nurses were incredibly efficient, as well as compassionate. I was confident my father was regularly monitored and concerns addressed immediately.
Staff treated my father with dignity and respect and were empathetic to the challenges his illness presented him. They cared patiently for his physical needs, showed him kindness when he felt low, made him laugh and humoured him when he was being grumpy.
My father passed away in January however the care he received meant he spent the last months of his life feeling safe, happy and relaxed knowing he was surrounded by good people who had his best interests at heart and genuinely cared.
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Review from Valerie E (Niece of Resident) published on 19 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I and my siblings are very impressed with the care that our aunt is receiving at Country Lodge Nursing Home, she was very poorly when she first arrived however little by little we have seen an improvement in Aunties health, she is far more comfortable and out of pain, she is always clean and tidy and
appears to be relaxed. I have visited various Homes over the years and very often there is an unpleasant smell or air fresheners are used to mask these odours, here it just smells clean. The staff are caring and put the patient first, which is just as it should be, if they are tending to our aunts personal needs when we arrive we have to wait outside the room until they have finished, thereby safeguarding her dignity.


I would definitely recommend this Nursing Home without hesitation.

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Review from Keith S (Son of Resident) published on 4 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at the other reviews, I must agree with many, as that is my view now having my mother staying there. She has only been there for just over 4 weeks. I know she is happy there and because of her age that really does count. The staff do their best all the time, and sometimes make my mother
laugh, which she hasn't done much of for a while. I'm glad to be able to put my and mother's views forward.
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Review from Rob E (Son of Resident) published on 23 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has enjoyed the best care and attention since commencing her stay 12 months ago . She receives excellent medical and caring support. Although initially reluctant to leave her home, she now says that she regards Country Lodge as her home. She says she feels "safe" and that she never feels lonely
because she has a constant stream of visitors in the form of the carers. She was delighted that they produced a birthday cake and helped her celebrate her 91 st birthday recently. I sleep a lot easier knowing she is happy and so well cared for .
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Review from Jan E (Daughter of Resident) published on 23 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Country Lodge as she was unable to live at home. She has settled in well at Country Lodge and we have no worries that she is well cared for and happy in a safe and secure environment. The staff treat her as one of the family and she has improved considerably since her admission.
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Review from Susan (Daughter of Resident) published on 23 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at Country Lodge Nursing Home for a year now and has been extremely well looked after in all areas and given privacy when needed...The Staff are all very caring and have made him feel very much at home...
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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Country Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Country Lodge Nursing Home is calculated as follows: ( (115 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 132 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Country Lodge Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Debbie

Debbie Spokes

Job Title: Registered Manager Joined: 2007

Meet The Manager


Debbie Spokes is The Registered Manager at Country Lodge Nursing Home.


Hello, I am Debbie Spokes, the Registered Manager here at Country Lodge since 2004. I have been a nurse for 35+ years, working in the NHS, before moving to the private sector. Delivering exemplary care and creating a 'home from home' environment has always remained my highest priority. I am very proud of our wonderful team, built over many years and have never stopped enjoying making a difference in people's lives.


I do hope you will come and see what we have to offer here. You will receive a warm welcome!

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