Country Lodge Nursing Home

Cote Street, High Salvington, Worthing BN13 3EX

Country Lodge Nursing Home, Worthing, West Sussex
Country Lodge Nursing Home, Worthing, West Sussex
Country Lodge Nursing Home, Worthing, West Sussex

Country Lodge Nursing Home is a privately run care home for older residents whose needs include medical, physical, terminal illness, respite and convalescence care.

The home has a team of highly qualified, experienced nursing and care staff who, together with the auxiliary staff, are committed to providing the best possible care for their residents.

Country Lodge has a warm and happy atmosphere and feels like a 'home from home'. With a delightful garden and stunning views over the South Downs and Sussex countryside, the philosophy is to give residents the best possible quality of life while promoting their independence, privacy and dignity.

All bedrooms are charmingly decorated to a high standard and have electric profiling beds, a nurse call system, a flat screen television and telephone. Residents are encouraged to bring in their own furniture if they wish as well as personal effects.

Delicious home cooked and often home grown food, using only the best ingredients, is offered with varied daily menus for residents to choose from.

Country Lodge is also accredited with the Investor in People Award representing excellent and regular training.

Owner: Mr & Mrs John Wright

Person in charge: Deborah Spokes (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Privately funded and NHS Continuing Health Care. Ages 60+.

Single Rooms: 25

Shared Rooms: 0

Rooms with ensuite WC: 13

Weekly Charges Guide: Nursing Care Single £860 – £1095

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Unrestricted

Parking:

Ample free on site parking

Latest Care Quality Commission* Report on Country Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Country Lodge Nursing Home has a Review Score of 9.7 (9.718)

The Review Score of 9.7 (maximum of 10) for Country Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Country Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.718 for Country Lodge Nursing Home is calculated as follows: ( (95 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Country Lodge Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Country Lodge Nursing Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Country Lodge Nursing Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1

I would highly recommend Country Lodge Nursing Home to any of my friends or relatives. I have visited on numerous occasions over the years and always found everything from staff, food, facilities etc. to be first class. Country Lodge is a very warm and welcoming Nursing Home, tastefully furnished with beautiful well kept gardens to look out onto. There are always plenty of activities arranged to keep everyone entertained. I cannot think of anything negative to say about this lovely Home.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Country Lodge Nursing Home has to be the best nursing home in the area. The staff were always attentive and smiling and friendly to my mother and to myself and my siblings whenever they visited. The care my mother got was so good. The food and choice of food could not be faulted. My mother spent her last 3 years here and I'm sure it was because of the standard of Country Lodge.
Our choice of nursing home for my mother was influenced by nurses at Worthing Hospital, who recommended Country Lodge, saying that colleagues had left to go there because of the good reputation.
I would not hesitate to recommend Country Lodge.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

John Wright, Director at Country Lodge Nursing Home responded to this review on 24 Mar 2017:

Wonderful review and we are all grateful; your Mum was a joy to look after and we miss her. Best wishes

When my mum was admitted to this home she was only 6 stone and slightly confused. Since that time, over 18 months or so, she has gained a considerable amount of weight and her faculties have been restored. I play Scrabble with her often and I have to work hard to beat her. She has always said that the lunch is very good and that is important when life is so restricted. She is less flattering about her tea, sandwiches usually, but there is no shortage of good food including home made cakes available all day. I have noticed that she has drink beside her at all times so that dehydration is no longer an issue. When she was living on her own that was the major cause for concern. The staff are well-trained, cheerful, and helpful. There are trained staff on duty at night too. There may be an issue about the time it takes about going to the toilet after lunch but I suspect the pressure on the system arises in this area because all the residents want to go at the same time. Thanks to the staff!

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

John Wright, Director at Country Lodge Nursing Home responded to this review on 23 Mar 2017:

Tribute to our staff's restorative powers is much appreciated and it is a joy to see our resident's renewed zest for life.

We cannot fault the care that my mother received in this home. The staff are very attentive, caring and friendly. My mother lived at this home for nearly 2 and a half years following a spell in hospital. She had both mobility problems and dementia. Her room looked out over the garden and the South Downs and although bed ridden most of the time, she enjoyed the view which was a regular topic of conversation. Mum couldn't have had better care anywhere and when the time came, it was dealt with extremely sensitively. As a family, we were always welcome and made to feel part of things.

We can't thank the team there enough and wish them all the very best.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

John Wright, Director at Country Lodge Nursing Home responded to this review on 21 Mar 2017:

All our staff appreciate your kind comments and were very fond of your lovely Mum.

A very good care home with friendly, helpful staff. The home is kept very clean and is like a home from home.

How likely would you be to recommend Country Lodge Nursing Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Claire Wright, Owner at Country Lodge Nursing Home responded to this review on 16 Mar 2017:

Thank you, your Mum was a real sweetie and we miss her.

Cleanliness is clearly paramount and one is always greeted with a clean fresh smell with not a hint of disinfectant, air freshener or the dreadful hospital smell. My father's room was always clean and cosy.
My father thoroughly enjoyed the flavoursome, freshly cooked meals and afternoon tea and cake.
My father had a plethora of medical problems. The nurses were incredibly efficient, as well as compassionate. I was confident my father was regularly monitored and concerns addressed immediately.
Staff treated my father with dignity and respect and were empathetic to the challenges his illness presented him. They cared patiently for his physical needs, showed him kindness when he felt low, made him laugh and humoured him when he was being grumpy.
My father passed away in January however the care he received meant he spent the last months of his life feeling safe, happy and relaxed knowing he was surrounded by good people who had his best interests at heart and genuinely cared.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I and my siblings are very impressed with the care that our aunt is receiving at Country Lodge Nursing Home, she was very poorly when she first arrived however little by little we have seen an improvement in Aunties health, she is far more comfortable and out of pain, she is always clean and tidy and appears to be relaxed. I have visited various Homes over the years and very often there is an unpleasant smell or air fresheners are used to mask these odours, here it just smells clean. The staff are caring and put the patient first, which is just as it should be, if they are tending to our aunts personal needs when we arrive we have to wait outside the room until they have finished, thereby safeguarding her dignity.

I would definitely recommend this Nursing Home without hesitation.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Having looked at the other reviews, I must agree with many, as that is my view now having my mother staying there. She has only been there for just over 4 weeks. I know she is happy there and because of her age that really does count. The staff do their best all the time, and sometimes make my mother laugh, which she hasn't done much of for a while. I'm glad to be able to put my and mother's views forward.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has enjoyed the best care and attention since commencing her stay 12 months ago . She receives excellent medical and caring support. Although initially reluctant to leave her home, she now says that she regards Country Lodge as her home. She says she feels "safe" and that she never feels lonely because she has a constant stream of visitors in the form of the carers. She was delighted that they produced a birthday cake and helped her celebrate her 91 st birthday recently. I sleep a lot easier knowing she is happy and so well cared for .

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Father has been at Country Lodge Nursing Home for a year now and has been extremely well looked after in all areas and given privacy when needed...The Staff are all very caring and have made him feel very much at home...

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum moved to Country Lodge as she was unable to live at home. She has settled in well at Country Lodge and we have no worries that she is well cared for and happy in a safe and secure environment. The staff treat her as one of the family and she has improved considerably since her admission.

How likely would you be to recommend Country Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

October 2011

Investor in People Award

Recipient: Country Lodge Nursing Home

Date: Wednesday 19 Oct 2011

more details

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