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- Burlington Nursing & Residential Home







Acquired by Prime Care Group in November 2023
Burlington Nursing Home has been providing high-quality care for residents for many years, and since its acquisition by Prime Care Group in November 2023, it has seen significant improvements under the new management. The home is dedicated to delivering personalised care and attention to each resident, ensuring their well-being, comfort, and dignity.
Under the leadership of Prime Care Group, Burlington Nursing Home has implemented...
Care Provided by Burlington Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on individual needs and will be provided once an assessment is completed.
The price(s) shown are provided by the care home. Contact Burlington Nursing & Residential Home for full pricing details and T&Cs.
Contact Burlington Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Burlington Nursing Home Ltd
- Private Owned
Person in charge
- Anna Whiteside (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (20)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home welcome families and friends who wish to visit loved ones as well as other healthcare professionals.
Parking
- Parking space on the road without any restrictions. The home also have a slope for any wheelchair users who wish to visit.
Burlington Nursing & Residential Home Reviews (19)
Burlington Nursing & Residential Home has a Review Score of 9.7 (9.681) out of 10, based on 18 reviews in the last 2 years.
Over all time Burlington Nursing & Residential Home has 19 reviews.
A special thank you to Anna, whose compassion and kindness brought us so much comfort during such a difficult time. She always took the time to listen, reassure us, and make sure Mum was comfortable and cared for with dignity and love.
The staff were attentive, patient, and truly cared about Mum as a person, not just a resident. Knowing she was safe, comfortable, and surrounded by people who genuinely cared gave us great peace.
We were also able to visit at any time, including grand/greatgrand children and family pets.
We will always be grateful for the comfort and reassurance shown to Mum and our family in her final days . Thank you, Alec & family
The help and advice from Anna and her team was especially appreciated and we all had peace of mind being able to visit whenever we wanted with all family members being made welcome, even the furry four legged ones.
Since moving my Mum into Burlington from her previous care home, she has been much more settled, a lot happier and participates in the activities making her day more fun.
The team at Burlington, from the manager, care team, kitchen and housekeeping staff are all caring, patient and considerate.
As a family we can't think of anywhere better for my Mum to be and would recommend Burlington to anyone looking for a safe, caring and compassionate care home for family members requiring dementia care.
Thank you for taking the time to share your experience with us.
many thanks to everyone involved
Thank you for your feedback and for taking the time to share your experience with us.
She says she is very happy there. I am writing this review to let you know how impressed we are by the wonderful care and attention she receives. The staff are so very polite, caring, friendly and always cheerfull. We go every week and have been for over a year now and every time they come to the door to let us in, always a smile and friendly greeting and even are offered a cup of tea. Even though they are busy attending to the residents they are always the same - The manager, the care staff, the cleaners - all are wonderfully kind. A joy to see how they care for the residents.
Care was lovely, staff marvelous.
The staff are amazing, poliet, freindly & welcoming. Going out of the way to make my father feel as comfortable & at home. Building trust and confidence to my father who was worried about going into care. Activity packs in rooms & weekly singers visiting the home. Plus the activities team playing games & ping pong ball. Faith the nurse provides reasurance with medical checks & medication on time. Ann the manager has gone above & beyond to explain everything and resolve all concerns.
Great welcome when you arrive. Friendly staff. Happy lot.
He was also in the advanced stages of Alzheimer's and vascular dementia and having a TIA made things very difficult.. but what I will say is pop was given first class care.. his dignity was preserved and his feelings taken in to consideration. The nurses keep on top of everything and the care team offer gentle, calm and loving one to one care.. the food is good and can be altered to each persons needs. Tea coffee and biscuits are always available. I have spent hours working along side Anna and the team to ensure pops treatment.. we love you team Burlington.. and consider you part of our family..
Our friend has been with you for nearly two years. Whenever we visit he looks well cared for and is happy. Today we attended the Burlington annual fate. What a wonderful day. The sun was shining and all residents were so happy. The food and drink supplied was excellent. But more importantly we were so impressed by the dedication and hard work of all the staff. Nobody was left unattended. We would like to say a very big thank you to everyone. You are a credit to the care home sector.
I visit my dad at the home most weeks. I've definitely noticed an improvement in the homes appearance and in his care in part. I sometimes feel that there is not enough staff present and that the staff are very busy. My only concern recently was when I spoke to a nurse who seemed vague in her answers to my questions and did not have a direct plan of action with her concerns, not my concerns, in regard to dealing with my dads condition. I will be bringing this matter to the attention of the manager of the home.
I used to care for this resident when she was living in her own flat. We have kept in touch, and whenever I visit her at Burlington, what impresses me so much is the friendliness and helpfulness of the staff. They are so hard-working and attentive. Thank you.
The carers are kind, engaged and know how to care for each resident as an individual. They make us feel welcome in our visits and there is always someone to chat to should you have any concerns about your relative.
When my nan has been unwell, the nursing team have been quick to act and keep us well informed.
They also care about ensuring my nan has company and know her needs inside out. The activities have also really improved over the year and we enjoy seeing updates posted to social media of what she has been up to! The activity coordinator is fantastic and very caring.
It isn't an easy decision to put your relative into care however Burlington has made this easier by their kind approach and family feel to the home. My nan is very happy here!
Top team, they are always smiling, great standard of care is given to my mother, she feels safe and trusts the team. The only negative is because they are giving such a great level of care to the residents, they can be a bit slow opening the door!
Dear Darren, thank you so much for your lovely feedback! We're thrilled to hear that your mother feels safe and well cared for and that our team's warmth and dedication are making a positive impact. Your kind words mean a lot to us. We appreciate your understanding regarding the door delay. It's a...
The staff are well-trained and caring and I couldn't ask for more.
This is the first year I was happy to leave him at Christmas as I know he will be well looked after on all fronts.
A massive thanks to all who work there.
Merry Christmas.
Dear Pat, thank you so much for your heartwarming feedback. We are truly honoured that you feel happy and relaxed entrusting your son to our care at Burlington. Knowing he feels safe, well and happy means the world to us, as it's exactly what we strive for every day. Our team is dedicated to...
Since arriving at Burlington Nursing & Residential Home, Mum has received a wonderful welcome and attentive care. It inevitably took a little while for Mum to become accustomed to her new home and particularly, the loss of independence that came with it. However, in the short time since Mum arrived, it has been very apparent that the manager sets the tone and it is a very positive, collaborative one in which Mum's care is openly discussed and we feel part of the team ensuring Mum has her needs fully catered for. The wider team at Burlington could not have done more to make her feel at home, encouraging her to decorate her room with personal items and to make that space her own. Importantly, the medical and nursing care has been exemplary and there is always a willingness to accommodate Mum's particular needs, such as getting to church or trips out to the shops when the weather permits. Burlington is a super place where Mum is safe, comfortable and increasingly happy as she continues to settle in.
Dear Andrew, thank you so much for your thoughtful and kind feedback. It's heartwarming to hear how well your mum has settled in at Burlington and that she feels safe, comfortable and increasingly happy. We understand how challenging the transition can be and it's wonderful to know that our team's...
My dad is so happy at Burlington Nursing & Residential Home, I could not wish for a better place for him. Since the new manager has taken over the home, the improvement has gone from a 5 to 10 out of 10 plus in all aspects. The food is so good and my dad, albeit he has dementia and was a very fussy eater, absolutely eats everything now. The staff are very welcoming, polite and caring to all residents and family who visit. I hope all this continues for the future.
Thank you so much for your wonderful feedback. It brings us great joy to hear how happy your dad is at Burlington Nursing Home. Knowing that he is enjoying his meals and thriving in his environment means the world to us. We're especially grateful for your kind words about the improvements under the...
I cannot say enough about this care home. It is like a home from home. I was so worried about my mum having to go into a nursing home but she has been at Burlington Nursing & Residential Home for eleven months now and gets such wonderful care. The carers are second to none and know how to cope with residents' different needs so well. The management team, kitchen staff (lovely food), housekeeping and maintenance are brilliant too. You are made to feel very welcome when visiting and are always able to speak to the manager or assistant manager. My mum is very happy here.
Thank you so much for your kind words and thoughtful review. We are truly delighted to hear that your mum feels at home with us and that her experience at Burlington Nursing & Residential Home has been so positive. Our entire team, from the carers to the kitchen, housekeeping and management, works...
The care at this home is disgusting. My ex-partner was there from December 2022 forward to the 1st of September 2023. He has dementia. He fell down the stairs. My daughter got a phone call to say he was okay. Then got another call to say he had been taken to the hospital my daughter was never told by the home that this had happened. She only found out when she went to see her dad who told her! The paramedics raised safeguarding with CQC about the home and my family were not happy with any of the response from the manager. As a result of all this my daughter got an email to find another home for her dad from the owner. They need shutting down. I wonder how many other things have gone on in this home and been covered up.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burlington Nursing & Residential Home.
There are no upcoming events for Burlington Nursing & Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Burlington Nursing & Residential Home.
Accreditations
There are no accreditations posted yet for Burlington Nursing & Residential Home.
Meet the Team (2)

Nimisha has extensive experience in the healthcare industry. She began her career as a Registered Nurse in 2000 and transitioned to a CQC Registered Manager for a Domiciliary Care service in 2020. As of November 2023, she is the nominated individual for Burlington Nursing Home.

Anna has been working in the healthcare industry for a long time. She began her career in home care as a Manager and later became an Area Manager. Since January 2024, Anna has been the Registered Manager at Burlington Nursing Home.
Frequently Asked Questions about Burlington Nursing & Residential Home
What types of Care is Burlington Nursing & Residential Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Burlington Nursing & Residential Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Burlington Nursing & Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Burlington Nursing & Residential Home to the centre of Bognor Regis?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burlington Nursing & Residential Home to verify any information. View our terms and conditions. Burlington Nursing & Residential Home has an Enhanced Service -more info.