My mother-in-law is already referring to her room as homeK B(Daughter-in-law of Resident/Service User)
from the outset, all the staff were so lovely and did everything they couldClaire W(Daughter of Resident/Service User)
not only did the staff treat him with kindness, respect and dignity, but they did me too.Martin F(Son of Resident/Service User)
My mother-in-law is already referring to her room as homeK B(Daughter-in-law of Resident/Service User)
from the outset, all the staff were so lovely and did everything they couldClaire W(Daughter of Resident/Service User)
not only did the staff treat him with kindness, respect and dignity, but they did me too.Martin F(Son of Resident/Service User)
Diamond House in Norfolk provides dignified care to residents in a welcoming home.
With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in lots of ways.
Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.
Care Provided by Diamond House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Diamond House for full pricing details and T&Cs.Contact Diamond House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Diamond House Care Home Ltd
- Private Owned
Person in charge
- Donna Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 59+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (38)
Visiting
- Diamond House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.
Parking
- Diamond House understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Diamond House Reviews (46)
Diamond House has a Review Score of 9.3 (9.256) out of 10, based on 11 reviews in the last 2 years.
Over all time Diamond House has 46 reviews.
Amazing staff, lovely and friendly. Working around a fussy eating habit.
We came to visit our aunt and were made to feel so welcome. The staff were so kind to our aunt and us throughout the visit. Nothing was too much. Great experience. The staff really knew our aunt and her likes and dislikes.
Very pleasant visit, all staff very friendly. Very satisfied.
Always friendly, can appreciate how busy you all are.
We were very impressed with the amount of time and trouble that the staff went to welcoming and settling in my in-laws. They have provided a wonderful double room that's very well kitted out. Including a TV, which was really welcomed. They have successfully encouraged them to eat, drink and wash. The whole of the staff have been amazing. My mother-in-law is already referring to her room as home.
We are so happy your mother and father have settled in so well and feel at home. Both are a pleasure to care for. Carly
We were anxious, as a family, about Mum going into a care home as it was the last thing she wanted. However, from the outset, all the staff were so lovely and did everything they could to make Mum and ourselves feel welcome and reassured. Mum seems very content in Diamond House.
I am so glad you are happy with the service we provide. Your mother is a lovely lady, making the best care very easy.
There is a lovely, homely feel to Diamond House and I am very grateful that my mum was able to live there, cherished and cared for by such an amazing team of people.
It was an absolute pleasure to care for your mother, she was an absolutely amazing lady missed by us all.
My grandfather is receiving lovely care, he enjoys being here very much. He loves that staff are genuinely interested in his life and he is very happy there.
Carly
Staff have worked so hard through the pandemic to keep our loved ones safe. Always a smile for everyone.
Thankyou for your kind review, its a pleasure to care for your Mother.
My mother is a resident of Diamond House. She has been for nearly three years. I and my father cannot praise the staff and manageress enough. They have got through the last year and kept the residents safe. Mum went through a bad patch with her health but with everyone's patience and kindness, she is now looking very healthy again. I would strongly recommend Diamond House to anyone needing extra care.
Thank you for taking the time to review the care offered at Diamond House, this last year has been very challenging for all staff and residents, and I am delighted that you are happy with the care mum receives, thank you.
When I ring nothing is too much trouble and all requests are met with a friendly and helpful response.
I would thoroughly recommend this home.
Thank you for taking the time to review Diamond House, we are very happy that you and mum are pleased with the care offered at the home especially in these challenging times.
Lovely surroundings, happy friendly staff and food looked delicious. I was made to feel welcome, outside area is nice with plants and flowers, talked to some of the people that live here all seemed happy. Overall looked very clean and tidy.
I am really pleased that you enjoyed your visit to Diamond House and that your husband is so happy with the care he receives.
The dining room is very attractive and the food excellent.
Wouldn’t want my husband to be anywhere else.
Thank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service we provide to your husband.
The staff at Diamond House are brilliant at caring for my aunt, from the manager to the youngest carer. At 95 my aunt is happy and content, anytime she takes a turn for the worst, help is always at hand. She is eating and sleeping better than ever. Thanks to a great team.
Thank you for the kind review Chris! We adore your Aunt!
The locality, premises and staff have all been excellent for my mother's needs.
Thank you for the lovely review, Keith. We were lucky you chose us.
Diamond House provided the most loving and caring support for my mother over her 4 years at the home. Even when busy they found time for Mum to ensure she was comfortable, clean and nourished. The home provided regular entertainment to ensure the residents were stimulated. The quality of the food was good and the rooms were well maintained and regularly painted. The staff cared for Mum as a valued individual even though the dementia had taken so much away from her. They were always patient and kind. Their treatment was the same with everyone as I witnessed over the years and numerous visits. The staff really seem to enjoy and be proud of their work - they seem to feel valued and that is so important. Some staff have left over the period that Mum was in the home but the good ones have come back again discovering how much better Diamond House is compared to other settings.
Thank you so much Kim, for your lovely review. Your mum was a celebrity within the home and all who came to visit loved her just as we did. Please come and visit us and don't be strangers.
My wife has been giving loving care during her stay. All the staff have treated her with love and dignity.
Thank you Terry for your kind words. We will miss her very much. Don't be a stranger and keep in touch.
My mother's end of life care was exemplary. She was treated with compassion and respect to the very end and any medical needs she had were quickly addressed. My family were able to be with her whenever possible and we were so comforted by the calm and peaceful environment made by the staff and their tender care of my mother. Nothing was too much trouble either for her or us.
This is a home to be proud of and everyone on the team there are to be congratulated. I would have no hesitation in advising anyone in our position to put a loved one into care at Diamond House.
Thank you so much for your lovely review Elaine. Your mum was very special to us and I remember when I first came to Diamond house, she was the first lady I spoke with and had me in stitches of laughter. We were so lucky to have you all as part of the family and she will be missed dearly. Please keep in touch.
Home manager
The treatment and care provided by the staff at Diamond House has been wonderful. Nothing is too much trouble. Myself and family would like to thank everybody at Diamond House for their dedication, professionalism and sense of humour.
Thank you, Colin, we feel blessed to have been given the honour to care for your loved one.
Perfect place, can not recommend it more highly. If I had a choice as her LPA, she would still be in Diamond House. The staff give excellent, perfect and respectful care. Far and beyond any other home I have seen and used for my own mother in a different area. Perfection is rare but they have managed it. Thank you to all staff for the happy memories of this home. It will never be forgotten by me. Excellent A1**** For Diamond House.
Hi Wendy, Thank you so much for your beautiful review. We will miss you both so much. You will always be in our memories.
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