Witnesham Nursing Home

The Street, Witnesham, Ipswich IP6 9HG

Witnesham Nursing Home is a nursing care home located in Witnesham, Ipswich, and is registered with the Care Quality Commission for older people who are physically frail or have various conditions.

The home is of a medium size, with all the comfort and convenience of
a larger home, but with a warm and friendly feel.

Witnesham Nursing Home has had a good record of providing consistently good quality care for over two decades and is recognized by the regulatory authorities such as the Care Quality Commission.

Services include, long term care; respite care, dementia care & palliative care.

Owner: Dibcan Ltd

Person in charge: Carole Glegg (Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Malay

Single Rooms: 20

Shared Rooms: 5

Rooms with ensuite WC: 2

Weekly Charges Guide: Nursing Care Single £575 – £800 , Nursing Care Shared (per person) £550 – £750 (These prices are only a guideline, please contact Witnesham Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Witnesham Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Witnesham Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Witnesham Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for Witnesham Nursing Home is calculated as follows: ( (102 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 141 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Witnesham Nursing Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 12 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Witnesham Nursing Home has a Review Score of 9.7 (9.702) from 12 Reviews


Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Witnesham Nursing Home?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Witnesham Nursing Home

  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

This was Dads first time in a care home and we couldn’t have been more satisfied with this lovely home. The staff were extremely friendly, warm and welcoming. On our first visit with Dad we met the nurse in charge and she was so informative and kind and really understood Dad's needs. The day we left Dad we met the owner and many of the other staff, all were friendly and spoke to Dad directly. The home is small and cosy and is like a very comfortable Hotel.
The menu is very good with lovely home made meals. Dad doesn’t eat much at home but really tucked into the meals during his stay. He said he really enjoyed his stay and was able to chat and have a laugh with the staff.
His room was very clean and bright and a TV was organised for him for his stay.
We were extremely pleased with this home and will certainly look to use it again in the future for respite care.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My Aunt moved to this home in December very quickly following a deterioration in her physical health. She found this extremely distressing and grieved for her own home. Every member of staff has worked tirelessly to show her kindness, respect and cared for her as they would a family member. She is now much more settled and adapting to residential life.
I would not hesitate to recommend this outstanding care home to any of my friends family or acquaintances. They go over and above their expected care to provide a truly caring, empathetic environment. As a family, we can only say thank you so very much.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Very friendly and was well received by staff. Smartly kept in both furnishings and decoration, the accommodation (room) was very comfortable and staff most helpful. Also in a very pleasant location.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

I feel that my husband's general care is very good. I was worried when he first came into the home as we have never experienced this before, but it's good.

How likely would you be to recommend Witnesham Nursing Home? Likely

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Average Rating:   4.4 out of 5

Staff always friendly and welcoming. They seem to enjoy their work and care well for my father who is very happy here.
Home has a good atmosphere. Clean, tidy and well presented.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

I love the home. Staff go the extra mile and are very very good in every way.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Personally, I find the residential home an environment that is friendly, caring with a happy atmosphere. All that I would look for when selecting a home for my family. The care is as good as it can be, the food smells nice, tastes nice and looks nice, the midday meal is excellent.
Everyone is approachable to discuss anything with. A home from home with professional care given.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

For many years I have found the staff at Witnesham very friendly and the medical side excellent.
The meals are good quality and good choices.
Patients' rooms always very clean.
Laundry fair - needs more sorting.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

I feel like my grandad is well cared for here and when I can't make a visit I feel that he will still be well supported!
He is encouraged to engage with staff and other residents which I like.

How likely would you be to recommend Witnesham Nursing Home? Likely

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Average Rating:   4.4 out of 5

The nurses, carers are first class and look after my wife. Their support is first class they treat my wife with dignity.
The team is led by the manager and he leads by example and is always ready to talk and help with residents.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I think my wife is looked after exceptionally well and the staff are excellent doing their work.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

My Uncle has been in Witnesham Nursing Home since January 2017. The care provided by the staff is second to none and we have been very pleased. It is a very friendly place and has a cosy, homely feel to it. It is pristine and the food is home-cooked and tempting and tasty for the residents. We think it is a gem of a place.

How likely would you be to recommend Witnesham Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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