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Care Provided by Highcroft
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 23 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Highcroft to confirm what's included and get a personalised quote
Fees are a baseline figure and subject to change following an individual assessment of care needs.
The price(s) shown are provided by the care home. Contact Highcroft for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Mr & Mrs D H Wilcox
- Private Owned
Person in charge
- Ann Willcox (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (3)
Are you the Owner/Manager of Highcroft?View your Advertising Options
Highcroft Reviews (12)
Over all time Highcroft has 12 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Highcroft
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Review from Alison H (Daughter of Resident) published on 25 February 2021 Submitted via Website•
Overall Experience
My mother has been a resident at Highcroft for seven years. I have visited her at least three times a week before Covid-19 and in that time I have found that the home is run to an extremely high standard. I would highly recommend it anyone needing care.
My mother seems very content.
My mother has been a resident at Highcroft for seven years. I have visited her at least three times a week before Covid-19 and in that time I have found that the home is run to an extremely high standard. I would highly recommend it anyone needing care.
My mother seems very content.
Review from J D (Friend of Resident) published on 5 November 2020 Submitted via Postal Review Card•
Overall Experience
We have been visiting Highcrodt nursing home on a weekly basis from April 2015 until August 2020 to see a neighbour and a friend. We have been impressed by the excellent standard of care provided by the home. Our late friend used to enjoy going on cruises, and we would compare her room with a...
We have been visiting Highcrodt nursing home on a weekly basis from April 2015 until August 2020 to see a neighbour and a friend. We have been impressed by the excellent standard of care provided by the home. Our late friend used to enjoy going on cruises, and we would compare her room with a cabin. The home was very clean, and the decor was changed accordingly to the seasons. In summary, the home does not have the ambience of a care home, but rather that of a high-class hotel, while still providing outstanding nursing care.
Review from Richard and Maggie O (Friend of Resident) published on 22 June 2018 Submitted via Postal Review Card•
Overall Experience
We have been visiting a resident for approximately 2 years and have always commented on the bright cleanliness and attention to detail we have experienced. Always beautifully decorated according to the season/festival. The food looks wonderful and the dining room looks like a 'classy' restaurant....
We have been visiting a resident for approximately 2 years and have always commented on the bright cleanliness and attention to detail we have experienced. Always beautifully decorated according to the season/festival. The food looks wonderful and the dining room looks like a 'classy' restaurant. Staff are kind and friendly although some of the best have had to be repatriated. Some rooms are a little small.
Review from Serena H (Daughter of Resident) published on 18 September 2017 Submitted via Website•
Overall Experience
My Mum received fantastic care during her time at Highcroft Nursing Home.
There is a lovely atmosphere in the home.
Nothing is ever too much trouble, the staff are genuinely caring and the standard of care is outstanding.
The food is always freshly prepared, the rooms are kept spotless.
There is a lovely atmosphere in the home.
Nothing is ever too much trouble, the staff are genuinely caring and the standard of care is outstanding.
The food is always freshly prepared, the rooms are kept spotless.
I...
My Mum received fantastic care during her time at Highcroft Nursing Home.
There is a lovely atmosphere in the home.
Nothing is ever too much trouble, the staff are genuinely caring and the standard of care is outstanding.
The food is always freshly prepared, the rooms are kept spotless.
There is a lovely atmosphere in the home.
Nothing is ever too much trouble, the staff are genuinely caring and the standard of care is outstanding.
The food is always freshly prepared, the rooms are kept spotless.
I wouldn't hesitate to recommend this home from home.
Review from Georgie K (Granddaughter of Resident) published on 24 July 2017 Submitted via Postal Review Card•
Overall Experience
Amazing care, wonderful staff and beautiful home! Very accommodating and caring.
Amazing care, wonderful staff and beautiful home! Very accommodating and caring.
Review from Val N (Daughter of Resident) published on 11 May 2016 Submitted via Postal Review Card•
Overall Experience
Mum was moved from another care home as she kept falling. We searched the whole area and found Highcroft to be far the best- it was light and bright, immaculately clean, smelled fresh and clean. The staff were extremely friendly and helpful and very kind to mum. Unfortunately mum died last week but...
Mum was moved from another care home as she kept falling. We searched the whole area and found Highcroft to be far the best- it was light and bright, immaculately clean, smelled fresh and clean. The staff were extremely friendly and helpful and very kind to mum. Unfortunately mum died last week but their care was beyond reproach.
Review from nosmits (Daughter-in-law of Resident) published on 25 April 2016 Submitted via Postal Review Card•
Overall Experience
Mum was well cared for, comfortable and even though she was blind and deaf her clothes were always colour coordinated. We never saw stain on her clothes, her hair was well kept and her nails were cared for and polished. The home never knew when we were going in. They kept us informed of her health...
Mum was well cared for, comfortable and even though she was blind and deaf her clothes were always colour coordinated. We never saw stain on her clothes, her hair was well kept and her nails were cared for and polished. The home never knew when we were going in. They kept us informed of her health so we were able to be with her when necessary. She received excellent care and passed away peacefully in the home she knew.
Review from Brad B (Son of Resident) published on 11 November 2015 Submitted via Postal Review Card•
Overall Experience
Excellent nursing home providing a safe, clean and healthy environment for the elderly. Ongoing investment in the property is evident with updates such as decorating, furniture, decorations etc. carried out on a regular basis. Care is of a high standard, although attention to detail of individual...
Excellent nursing home providing a safe, clean and healthy environment for the elderly. Ongoing investment in the property is evident with updates such as decorating, furniture, decorations etc. carried out on a regular basis. Care is of a high standard, although attention to detail of individual needs could be improved i.e. cleaning of spectacles, ensuring hearing aids are functioning properly, loosening shoes when feet swell. Overall I believe this is one of the best care homes in Weston-Super-Mare.
Review from Stephen W (Husband of Resident) published on 6 November 2015 Submitted via Postal Review Card•
Overall Experience
I cannot speak highly enough about Highcroft. The ambience is excellent, far from a typical nursing home. The owners and staff always reflect a professional, caring and kind regime which places the needs and foibles of residents apparent. Nothing is too much trouble. In two years staff turnover has...
I cannot speak highly enough about Highcroft. The ambience is excellent, far from a typical nursing home. The owners and staff always reflect a professional, caring and kind regime which places the needs and foibles of residents apparent. Nothing is too much trouble. In two years staff turnover has been low. Time is always made for discussing anything with residents and family. Care is altered to individual needs, with complex needs being met and exceeded. The Highcroft team care. All of them. It shows in every way, every day.
Review from Susan (Daughter of Resident) published on 23 October 2015 Submitted via Website•
Overall Experience
My Mother is 92 years of age and has resided at Highcroft for two years.
When she first arrived in September 2013 she was very thin, dehydrated and depressed, I was very concerned; I wanted the best for Mum and needed help and advice quickly.
When she first arrived in September 2013 she was very thin, dehydrated and depressed, I was very concerned; I wanted the best for Mum and needed help and advice quickly.
Luckily for us, someone highly recommended Highcroft,...
My Mother is 92 years of age and has resided at Highcroft for two years.
When she first arrived in September 2013 she was very thin, dehydrated and depressed, I was very concerned; I wanted the best for Mum and needed help and advice quickly.
Whenever I visit Mum I find the standard of care is outstanding, the staff friendly and kind, the whole house is clean and fresh, beautifully decorated and furnished and the home cooked food is delicious.
When she first arrived in September 2013 she was very thin, dehydrated and depressed, I was very concerned; I wanted the best for Mum and needed help and advice quickly.
Luckily for us, someone highly recommended Highcroft, the proprietor really put herself out for Mum and agreed to provide Mum with a lovely room the very next day. After a couple of weeks, the change in Mum was fantastic, she was eating, sleeping well and talking again, she has gained a very healthy weight with the lovely home cooked food and is happy and contented and has made new friends. Lovely to see her smiling again!
She tells me that the staff are very kind and caring, nothing is too much trouble.Whenever I visit Mum I find the standard of care is outstanding, the staff friendly and kind, the whole house is clean and fresh, beautifully decorated and furnished and the home cooked food is delicious.
When I walked into Highcroft that first day I knew from first impressions that I could relax in my mind knowing Mum would receive the best of care and attention.
Review from Ian N (Son of Resident) published on 20 October 2015 Submitted via Postal Review Card•
Overall Experience
Mum is receiving end of life palliative care and her worsening condition confines her to bed. As such she is not able to use the wider facilities or participate in activities at Highcroft. However we are very satisfied with the standard of care she receives. The quality of the environment and the...
Mum is receiving end of life palliative care and her worsening condition confines her to bed. As such she is not able to use the wider facilities or participate in activities at Highcroft. However we are very satisfied with the standard of care she receives. The quality of the environment and the compassion and consideration shown to her and her family when visiting. The staff are friendly and approachable. The building environment is at a very high standard of decoration and cleanliness.
Review from G B (Husband of Resident) published on 6 October 2015 Submitted via Postal Review Card•
Overall Experience
My wife has now been in are since March 2015 and cannot fault the care and attention provided to her.
My wife has now been in are since March 2015 and cannot fault the care and attention provided to her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Highcroft.
Upcoming Events
There are no upcoming events for Highcroft.
Accreditations
There are no accreditations posted yet for Highcroft.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Highcroft
How much does Highcroft cost?
The care home lists weekly fees per person from £1,450 for residential care (respite from £1,450), from £1,450 for residential dementia care (respite from £1,450), from £1,450 for nursing care (respite from £1,450) and from £1,450 for nursing dementia care (respite from £1,450). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Highcroft registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highcroft have?
There are 17 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Highcroft?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Highcroft to the centre of Weston-super-Mare?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highcroft to verify any information. View our terms and conditions. Highcroft has a Basic Service -what a Basic Service includes.