Alice House

The staff are excellent in dealing with residents whose dementia is progressive and we feel very fortunate to have found this home for our Mother.

Really feel more stimulation & organised events needs to happen at the home. More was happening when under investigation but now has gone quiet again. Other nursing homes have more stimulated & organised days. Sometimes there is a strong smell in the home. Better cleaning products needed. Also missing hankerchiefs again - where are they going?

On my visits Pam becoming more settled and happier within herself. I'm very happy with way everything going

Overall Alice House is a good home. Not the best and not the worse. Residents are look after and care for well.

They have activities, dancing, parties, singers in and a minibus to go out which my father looks forward to.

I've been impressed by the compassion, commitment and professionalism of the staff - they are exceptional - two, in particular, have stood out for me, but all the staff have been excellent. The home is well organised. It's closed to visitors during meal times when staff help people like my mother - endorse this approach 100%. The gardens are nice. Rooms are nice. Entertainment and engagement are good.

My uncle is always happy when I visit and always looks immaculate. The staff are always friendly and willing to help. This is a difficult time for him and us, his immediate family. At 94 his dementia is quite bad but Alice House and its staff are making it an excellent experience and one we very much appreciate. Thanks to you all.

Alice House provides a caring, homely and welcoming environment. My father's needs are well met by the kind and professional staff, many of whom go above and beyond to ensure he is looked after. The environment is scrupulously clean, and the gardens are lovely. My father's room is immaculate, as is his bathroom. I really have only positive comments for the wonderful staff and care he is receiving, and feel very happy that he is being looked after so well.

Our mum has been living at Alice House for over a year and we are really pleased with the care and attention she receives. All of the care staff are excellent and nothing is too much trouble for them. They take the time to understand all of the residents as individuals and treat them with kindness, compassion, and dignity. They really do care and seem to go above and beyond. Thank you!

Mum has been living at Alice House for a year now and calls it home, the staff who she adores are everything you could wish for when you need someone to take care of your loved one, trained in Dementia Care, calming, caring, attentive, fun, respectful and compassionate. Importantly there is a happy atmosphere in the house, Mum particularly enjoys the live singing and a dance with her friends. The meals are lovely, freshly prepared and fulfilling, Mum still has a hearty appetite and we know she enjoys her food at Alice House. They also allow dogs into the home on visits which is great, it's lovely to see Mum enjoy a cuddle and play with our furry family. All in all Alice House is a caring happy home where the residents are respected and looked after to a high standard, I am more than happy to recommend it.

My wife has been a resident at Alice House for just over a year. The support for my wife and myself has been of a very high standard. Covid has "rocked the boat" however, good planning has ensured no cases at Alice House. Staff is a challenge in this sector of care to maintain standards as has been the case is commendable.

My mother has been a resident since September and she is receiving fabulous care. She adores all the staff and she enjoys the activities, including singing, dancing, baking and going on walks and trips. I can't recommend Alice House highly enough! I am even permitted to bring our family dog in to visit her and everyone loves her!

Alice House has provided care for my Mother on a full-time basis since April 2017. The care that was shown to her has been outstanding and they have shown that they understand her needs relating to he Dementia.!! The management kept me up to date all the time with what was happening with my mother and the care staff are a credit to Alice House nothing was too much trouble and management and care staff always went above and beyond especially when my Mother became more frail and in her last few days the compassion shown to myself and siblings was excellent myself and them cannot thank Alice House enough.

We were recommended to Alice House at the beginning of 2017 and have been delighted with the accommodation, facilities and care provided.

Very impressed with the owner's consideration, accommodation provided and costs.

I have remarkably, no negative comments about Alice House and the staff particularly the manager have been excellent and very responsive to my friend's need.

I don't think my friend could have better care from every angle. There is always prompt attention to any health issues as and when. They occur and she is treated with great kindness, respect and dignity.

The staff are all very pleasant, attentive and my friend says nothing is too much trouble for them. We live 140 miles away but have great confidence that we will be informed of any chance. The manager is excellent and my friend is very fond of her.

My dad is well cared for looked after well and happy.

My husband is well looked after and is very happy.

Alice House has for several years provided a caring and supportive environment understanding my mother's dementia. Management keep themselves up to date on current thinking and staff are given appropriate training. The care provided has been further enhanced by the recent extension providing homely living spaces and extended garden space.