Langford Park Care Home

He was supposed to be having rehab following a major operation, care home was paid by the NHS. He was walking when he first went in, and with a reasonable appetite. There were no activities on offer; the food was not up to the standard of the hospital. After three weeks he was as thin as a skeleton and left lying on the floor of his room. I had to ask staff to attend to his basic needs. Luckily I was able to explain the position to his GP and she has him readmitted to hospital for reconditioning. Very inadequate care; photos can be provided.

I have just moved a friend here, OMG what a difference the care and support from management and staff have made to her quality of life, nutrition and monitoring of her general health and emotional wellbeing.

She is noticeably happier, sleeping better, eating more and engaging with other residents.

In these early stages of her move I've been visiting almost every day at different times of the day and evening. And every time I see her she is out of her room, taking part in activities, being supported by staff and appears well cared for.

It is early days for my mom, but so far this place is fantastic.

This home is fantastic - I live 250 miles away and can only visit mum & dad every 3 weeks, but I know they are in safe hands there. The home is in beautiful surroundings in the middle of the countryside with epic views and even ponies in the field in front of the home. All the staff are incredibly friendly, accommodating, and take real pride in their work, with excellent communication and updates whenever needed. I was thrilled when I found out that mum and then dad were to be admitted to Langford Park and every visit there since has been brilliant. I love the food, the activities - they really go above and beyond for their residents. Thank you to the manager and team!

We are very pleased with the level of care received to date and carers now more aware of Mum's needs. If mum is in need of help this quickly dealt with once staff made aware by family. Something is usually organised by staff most days of the week.

All in all an excellent care home.

I have been living at Langford Park for 1 month and enjoy the activities and friends I have made here. I also have a nice room and the staff are nice.

Thank you all.

There is a very happy atmosphere in Langford Park. The staff are always friendly, cheerful and helpful. The views are wonderful. My mother is enjoying the activities. Staff seem to have found out what she likes to do and enable her to do those things. The building is clean and tidy, the food seems plentiful and good. I always feel welcome when I visit, and any questions or queries I have are answered immediately. It is good to see Mother settled, relaxed and enjoying life.

Thank you so much for everyone making me feel so welcome.

There is a lovely warm friendly feeling in the home, set in the most beautiful grounds.

I have been kept well informed if a problem has arisen.

My husband, in my opinion, is always well looked after so far (he came to Langford in December 2019) he can walk with help, feed himself, talk and sing. None of those things would have happened without their help. He had a stroke in October 2019 and had dementia for many years - but he seemed to have closed down at home, sleeping all the time - awake for food only. But in the home, he has come back to life. I find all the staff very helpful at any time. If he has a fall they inform me at all times. I am very happy for my husband to be there.

I have no qualms about this care home. My son has been there for over 20 years. There have been some lovely caring staff over the years and they keep me informed about any situation.

Langford Park has provided a safe and comfortable place for my husband but above all, 'they get him' and do the most they can possibly do to meet his needs (never an easy task). They have also supported me and have always kept me in the loop. Well done Langford Park for being both professional and human.

Could not ask for better.

Husband likes the location of the home and most staff but needs more activities. Apart from a handful of staff always seems to be new ones. High turnover of staff.

I find all standards satisfactory at this time. There is always some improvement that could have been made when I have visited the care home and if I felt it needed to be acted upon at the time then the staff have always responded positively.

Lovely location, especially if the resident is mobile enough to get outside and enjoy it. Mum was generally treated well and the home is much better than many we viewed prior to her becoming a resident. Mum had a number of falls while in the home and one suggested improvement would be to issue vulnerable residents with personal alarms rather than rely on alarm bells located in a single location, where it cannot be used if the resident is unable to get themselves up off the floor etc.

Food was acceptable but more needs to be done to ensure the resident is given a meal they can and will eat.

At times we felt mum was left on her own too often, especially just before her death, however, in general, the staff are caring and no-one in the home was treated poorly. As is the case with most care homes, we felt there was a slight reliance on agency staff but this is not a criticism of the home itself. The home is generally in good repair, but all of the bathrooms need to be usable.

Langford Park provided care for my husband when it was no longer feasible for him to remain at home. Without this facility being made available and local, life would have been very difficult.