Langford Road, Newton St Cyres, Exeter EX5 5AG
Langford Park Care Home, an impressive brick and stone former farmhouse, stands in sympathetically landscaped grounds within the picturesque village of Langford, near Newton St Cyres. Exeter is just four miles, Crediton five miles and Tiverton fourteen miles.
Although in a rural setting, Langford Park is accessible, with shops, pubs, restaurants and public transport links being just a short walk away. Grounds include a water feature and overlook miles of beautiful Devon Countryside.
The team provides personal and nursing care for older people on a long term, convalescent and short stay basis, with a hands on holistic approach to both the mental and physical well being of all our residents.
All rooms have television points, a lockable facility for valuables, a nurse call alarm and smoke detectors.
Twenty-four hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in these areas of care. All specialist equipment is available.
Langford Park Care Centre puts Residents’ choices first, and you are free to eat your meals in dining rooms or in your own room. The home is happy to provide meals for visitors as well. Fresh home-cooked food is nutritionally balanced and caters for special requirements such as vegetarian or soft foods.
At Langford Park there is a dedicated activities team headed up by an in house Occupational Therapist, who arranges a lively social calendar including arts, entertainment, exercise, trips such as shopping, and events in the home. They also arrange regular visits from Hairdressers, chiropodists, dentists, opticians, local GPs, and a range of other professionals.
Group: Vision UK Ltd
Person in charge: Sarah Bracher (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 18+.
Single Rooms: 33
Shared Rooms: 1
Rooms with ensuite WC: 20
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Langford Park Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Langford Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Langford Park Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.505 for Langford Park Care Home is calculated as follows: ( (53 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 95 Ratings = 4.505
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.929 Points relating to the number of positive Reviews for Langford Park Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7 Target = 0.429
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Langford Park Care Home has a Review Score of 8.4 (8.434) from 8 Reviews
Review submitted from a Website Submission by Kathy A (Daughter of Resident) on Saturday 18 November 2017. Relates to November 2017.
My stepfather received a remarkably high standard of care and was treated with the greatest respect. He moved to Langford Park from the hospital where he was distressed and unable to feed himself. His quality of life although struggling with dementia, improved dramatically when he settled in. He clearly enjoyed the good quality food presented and was certainly motivated to feed himself. He was challenging although Langford Park has a caring well considered and intelligent response to managing these issues. His experience was well beyond my expectations and he was contented and often happy.
When he required end of life care he was treated with every kindness, all medical procedures were rigorously adhered to. I often arrived to find a carer sitting by his bedside reading his bible to him, he was supported physically, emotionally and spiritually.
I really can't recommend Langford Park too highly due to the quality of care, exceptional thoughtfulness and the respect given to all residents.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Review submitted from a Website Submission by S H (Daughter of Resident) on Wednesday 26 April 2017. Relates to April 2017.
It was decided mum would go into Langford Park as it was a nursing and dementia home.
The transition to full-time care was excellent with the manager and staff all very helpful understanding and sensitive during the process.
Mum settled well and loves having people around her all day. She smiles and laughs a lot and really enjoys the interaction with staff chatting along in her own way and the way staff respond to her is fantastic. I can certainly see they are well trained in all dementias.
I find the home a lovely environment to be in. A very warm, inviting homely place and really enjoy visiting mum. All staff are great, being friendly and helpful and always listening if I need to say or ask something about mum.
I know mum can be a challenge at times and all staff appear well trained when these times happen.
I am so pleased Langford Park could take in mum full-time and wouldn't want her anywhere else!
A big thank you to the manager and all staff.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Review submitted from a Website Submission by Sue S (Friend of Resident) on Thursday 20 April 2017. Relates to April 2017.
An extremely pleasant place for my friend to reside. When visiting her, I am always made to feel welcome. The food and activities are excellent. The manager, has worked wonders since she started there and is always a pleasure to talk to and resolves any concerns you may have.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Violet K (Wife of Resident) on Monday 10 April 2017. Relates to March 2017.
I feel Langford is a very caring home, the welcome is great and the management and staff are so very helpful in every way. Always a cleaner at hand for mishaps.
My husband is very happy and comfortable, as he says it's like staying in a good hotel, always a cup of tea to hand and shoulder to cry on. In fact, the running of Langford is very good.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Review submitted from a Postal Card by G H (Husband of Resident) on Wednesday 21 December 2016. Relates to December 2016.
My wife is staying in bed too late in the mornings. I feel she needs to be dressed and in her chair or wheelchair, 10-10-30 am. A drink isn't offered we have to ask in the dining room. In my wife's room, coffee and snack time is too late. I suggest there should be cold drinks on the tables in the dining room and glasses. Would it be possible to ask if there is any help from the hospice to help her with activities? When my wife gets her new recliner chair I'd like her to have a rest in the chair at least once a day. Can she have a bath if she asks for one?
How likely would you be to recommend Langford Park Care Home? Likely
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Sarah Bracher, Registered Manager at Langford Park Care Home responded to this review on 10 Apr 2017:
At Langford Park we provide person centred care and work with residents and their families to ensure care is given at appropriate times and in a manner which suits them. We provide a drinks area with a variety of hot and cold drinks available in the dining room where residents and their families are encouraged to help themselves.
We have an activities team that work closely with the residents to ensure they have meaningful activities at a time that suits them, whether this is individual or group activities.
I can now report that this lady now has her new chair and enjoys sitting out in it for the majority of the day.
Review submitted from a Postal Card by Sharon P (Wife of Resident) on Wednesday 7 December 2016. Relates to November 2016.
My husband became a resident in September 2016 and I didn't expect him to see Christmas. He was quite poorly but since being here he has improved and we are looking forward to Christmas. This is all thanks to the care and attention he has received from everyone at Langford Park.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Sarah Bracher, Manager at Langford Park Care Home responded to this review on 16 Dec 2016:
We are so pleased to hear that you are looking forward to Christmas and we look forward to spending more time with you both.
Review submitted from a Postal Card by Cecily E (Resident) on Friday 22 July 2016.
Standard of care is very high and residents are treated with dignity. The food is good and although I seem to be the only vegetarian, I am given special consideration.
The rooms are pleasant, there might be a few more toilets with locks on the doors. Residents are treated to various activities so life is never dull.
Visitors are made to feel welcome.
How likely would you be to recommend Langford Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth S (Daughter of Resident) on Wednesday 7 October 2015. Relates to October 2015.
Care and support is very good. The only concern I have is the very frequent staff changes and manager changes. As yet this has not affected the quality of care, but does have a worrying effect for residents families.
How likely would you be to recommend Langford Park Care Home? Likely
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There are currently no Care Home Idol entrants who have performed at Langford Park Care Home