Swimbridge House Nursing Home

The home is a warm, well managed & safe environment. The resident I visited was happy, well stimulated through a range of activities and received very good care. Relationships are professional and respectful at all times.

Mum was only at Swimbridge House for just over 2 months before she passed away. However, during this time, Mum received excellent and compassionate care from all the staff and as her Alzheimers progressed, measures were taken to ensure her wellbeing and comfort at all times. We cannot thank the staff enough for the care that they gave to Mum.

Very good care and nursing especially following a hospital visit and palliative care diagnosis. Confidence inspiring, caring and helpful staff.

Two years ago, it was a tough move out of their home for Mum especially, but every week now we hear how grateful and happy she is to live at Swimbridge.

All of the staff from reception/care workers/ kitchen/laundry/maintenance/admin up to and including management did their tasks with great professionalism, thoroughness and care.

Thank you.

I have always found all the staff very friendly and caring of Mum. She seems happy and although very disabled, is compos-mentis. Everywhere is clean and smells pleasant. Mum likes the meals and enjoys the trips out.

Unfortunately, we were only involved with Swimbridge House for 2.5 weeks. During that time father was treated with care and compassion in his final days.

Warm, clean and odour-free in all areas. The friendly and caring staff made family and friends welcome. The activities organisers put on a very good and varied programme which includes trips out and entertainers. End-of-life care was excellent, my husband treated with dignity and kept pain-free and hydrated. I was also looked after and included in all his needs, with staff ensuring that I was comfortable, had nourishment and was well supported.

I had to find a nursing home urgently for my mum as her health declined very quickly and I could no longer take care of all her needs. The atmosphere was palpable when I viewed Swimbridge. I sensed and witnessed a wonderful caring environment, spotlessly clean, great food and cheery staff. Sadly Mum had only been there for 4 months when she passed in March 2024. Had she not lived with me it would have been an excellent place to spend her final years. There are always activities offered along with days out, visiting singers, art, cookery, and gardening - plenty to keep the residents occupied and happy. The manager is such a warm, friendly and knowledgable person and her staff are a credit to her.

My mum was a resident at Swimbridge for 4 years. I found it to be a very welcoming and friendly nursing home. The staff became like a second family to Mum and she was treated with love and care on all occasions. In the last days of her life, she was given respect and dignity by her carers and the nursing team.

We feel that this was a happy and safe place for them to be. We were always greeted with a smile on arrival. And felt happy for our family to be looked after.

It was my first contact with the nursing home and I was incredibly impressed with the care and attention given to the patients. There was such a deep sense of love surrounding the staff and this was conveyed to each patient. I have visited many such places and have never known such kindness given by staff to the family and friends. It was unconditional. You are to be commended for hiring the appropriate staff and indeed the leadership from the top is exceptional. Full marks and a gold star. Ten out of ten.

A very friendly, caring home.

My mum has been in the care of this home since August 2023. When she first arrived she had a skin condition called Bullous Pemphigoid and the medical team have handled this extremely well. It took Mum a while to settle in but now seems happier and more at home. All the staff I have met seem capable, friendly and do a good job and I would gladly recommend the home to others.

The catering arrangements are well established and the chefs are able to react instantly to change a diet or prepare a meal outside of normal dining times. The buildings and gardens are well maintained, with an on-site maintenance man who is able to respond quickly to any issues, to ensure the continued smooth running of the care home. Her end of life care was exceptional. Well done to everyone.

It's a very slick nursing operation that actually cares.

Mum received exceptional care during her time at Swimbridge House Nursing Home. We cannot fault them in any way. Every member of staff went above and beyond in their care for Mum and ourselves as a family. Communication was excellent, and we cannot thank them enough for supporting us during the past few months.

My dad had a happy five months at Swimbridge House Nursing Home until his death in January. He settled in and enjoyed the time he had there, Dad often commented how good the meals and food were - he looked forward to that daily and the hot chocolate before bed, the best he ever had. The staff were extremely friendly and well trained and the support he received was outstanding - everyone treated him with dignity and respect. I highly recommend Swimbridge House to anyone that needs care or nursing care. Thank you to the management team and staff.

Competent, warm, enthusiastic, motivated, care, well informed, meticulous attention to detail of care plan, yet awareness of central, overarching key need. A holistic approach, understanding by excellent nursing/care understanding. Responsive to constructive suggestions, attentive, kind and humane. A wonderfully integrated team approach to individual care. Our dad received excellent, compassionate attention to his needs and personality.