Meadowside & St Francis

I visit my mother at Meadowside, where she has been a resident for approx. three years. The staff are very friendly and proffesional - over the years my mothers needs have and the staf are very good at developing their approch to these changing need. I have no conserns with Mum's care or security. Mum enjoyes activities with other residents most afternoons.

Amazing home with amazing staff everyone is so welcoming and nothing is to much. Since my dad moved here a few months ago he has been the happiest he has been in the last 18 months since his accident

Over all good. Dad is happy.

I have lived in St Francis for twelve months now, I found it very difficult at first having to have people look after me and undertake my personel care and give up my independence and life style, however the staff have helped myself and my wife with the transition. Overall the staff are very caring and friendly, and the care given is excellent, the activities enable me to interact with assistance with other residents. Well trained staff and they let me have some homely items. I am and my wife also is very happy with everything at St Francis.

Walking into the building to be greeted by an amazing receptionist is a fantastic start. The staff my dad has dealings with are fantastic, amazing, Olympia, Catherine, Donna, too many to name, but all amazing cleaners and kitchen staff are all good. My Dad is very happy. Having the majority of the same staff to help my Dad helps him. Shouts out to Anne (white Jacket), Donna, lead carer and Gaby.

I cannot speak more highly enough of Meadowside and St Francis. From the moment mum arrived, I knew she was in the best hands. The staff are amazing, kind and professional. They are genuinely caring. They have great compassion, bringing immense peace of mind to the family. The home is welcoming and a clean enviroment.They truly care for their residents. The only negative I have is the entry evening and weekends. The bell is not working, and you could be waiting quite a while till someone passes to gain entry.

My mummy been at Meadows st frances for a few weeks now and I cannot thank enough all staff at Meadows from reception such a warm and welcoming kind receptionist as soon asyou walk in always time to chat, to all care team that do such a fantastic job I honestly can say that I know my mummy is safe and well looked after and she loves it there I also want to thank all domestic team and catering team and of course the fantastic management for the great job they do I am so glad that my sisters and myself have picked such a fantastic caring safe home for our Mum thankyou you all

I like Meadowside Care Home and have had other family members live there. But I feel that the home is tired all round. The staff are lovely, helpful and work hard. I feel more care needs to be taken in what food is given, and is what was ordered. Named clothing returned and not 'lost'. General decor is dark and needs brightening up. Visitors not to be left waiting to enter the building as no one answers the door bell.