Meadowside & St Francis

5 Plymbridge Road, Plympton, Plymouth PL7 4LE
Review Us
6.6 1 Review
  • Meadowside & St Francis, Plymouth
Meadowside and St Francis Care Centre, located in Plympton, Plymouth (PL7 4LE), provides specialist, person-centred care for up to 69 people.

The centre includes two units: St Francis, offering nursing care for up to 40 residents with complex needs, and Meadowside, providing residential care for up to 29 individuals. Both units offer a calm, safe, and supportive environment where people are treated with dignity, compassion, and respect.

St Francis Nursing Unit

The St Francis Nursing Unit delivers complex clinical and respiratory care. The team supports individuals with needs such as tracheostomy care, invasive and non-invasive ventilation, stroke rehabilitation, MSA, MND, Parkinson’s disease, COPD, spinal injuries, and end-of-life or palliative care. Each resident receives a personalised, clinically informed care plan reflecting their medical needs, preferences, and long-term goals.

Meadowside Residential Unit

The Meadowside residential unit provides complex residential care for individuals with long-term conditions, mobility challenges, and significant support needs that do not require 24-hour nursing. Staff promote independence, wellbeing, and meaningful engagement, helping residents maintain autonomy and a fulfilling daily life.

Care across both units is delivered by an experienced multidisciplinary team. Staff receive ongoing specialist training to ensure care remains safe, responsive, and evidence-based while building strong, supportive relationships with residents.

The centre works closely with families, respiratory specialists, community nursing teams, and other healthcare professionals to ensure continuity of care and strong clinical oversight. Alongside clinical expertise, the service prioritises comfort, emotional wellbeing, and opportunities for meaningful activity, helping individuals live as independently and fully as possible.
Show Meadowside & St Francis on the Map

Care Provided by Meadowside & St Francis

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 69 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1351
  • Self-Funded Nursing Care: from £1425
  • RESPITE Self-Funded Residential Care: from £1349
  • RESPITE Self-Funded Nursing Care: from £1425
The price(s) shown are provided by the care home. Contact Meadowside & St Francis for full pricing details and T&Cs.

Contact Meadowside & St Francis to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Meadowside & St Francis to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jenna Richards (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (0)

Visiting

  • No restrictions

Parking

  • Parking Onsight

Meadowside & St Francis Reviews (1)

6.6

Meadowside & St Francis has a Review Score of 6.6 (6.617) out of 10, based on 1 reviews in the last 2 years.
Over all time Meadowside & St Francis has 1 review.

Overall Experience
  • 0
  • 1
  • 0
  • 0
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Meadowside & St Francis
  • 1
Total of 1, showing 1-1
Review from Fiona J (Cousin of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like Meadowside Care Home and have had other family members live there. But I feel that the home is tired all round. The staff are lovely, helpful and work hard. I feel more care needs to be taken in what food is given, and is what was ordered. Named clothing returned and not 'lost'. General decor
is dark and needs brightening up. Visitors not to be left waiting to enter the building as no one answers the door bell.
Reply from Jenna Richards, Registered Manager at Meadowside & St FrancisHi Fiona,

Thank you for taking the time to leave us a review. Your feedback is very important to us.

We are currently undergoing refurbishment, so you should soon begin to notice improvements in our dcor. I will also ensure your comments regarding food and clothing are passed on to the relevant team.

Please don't hesitate to speak with me directly if you would like to discuss anything further.

We look forward to welcoming you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 6.6 (6.617)

Overview of Review Score

The Review Score of 6.6 (6.617) out of 10 for Meadowside & St Francis is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.545 for Meadowside & St Francis is calculated as follows: ( (1 Excellents x 5) + (5 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 11 Ratings = 3.545
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.072 Points relating to the number of positive Reviews for Meadowside & St Francis is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 1 Positive Reviews ÷ 13.8 = 0.072
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Jenna

Jenna Richards

Job Title: Registered manager. Joined: 2008

Jenna, with more than 19 years of nursing experience, brings exceptional professionalism, compassion and expertise to our home.


She joined us in 2008 and has continually advanced her knowledge and qualifications, completing her university training in 2019 to become a Registered Nursing Associate.


Jenna became our Registered Manager in 2024, and her calm, confident leadership has played a key role in shaping the high standard of care we deliver today. She is committed to ensuring every resident receives personalised, respectful and safe support. She leads by example, encouraging a culture of kindness, accountability and continuous improvement. 


Under Jenna’s guidance, our team provides high-quality nursing and residential care delivered with empathy, dignity and professionalism.


Her leadership has helped strengthen our service and has contributed to some exceptional achievements:
including: Awards & Recognition - Carer of the Year – Excellence in Care Awards 2024 - Nurse of the Year – Excellence in Care Awards 2024 - The People’s Choice Award 2024 - Nurse of the Year 2025 (awarded to St Francis for the second consecutive year) These awards reflect the dedication and skill of our team—and the supportive environment Jenna creates for staff and residents alike.


Committed to High-Quality Care. We are proud to hold a Good CQC rating, including an Outstanding rating for Caring. Jenna continues to drive improvements across the service with the aim of achieving an overall Outstanding rating. Her focus on strong clinical practices, staff development and positive resident experiences ensures our home remains a safe, supportive and welcoming place to live.

Frequently Asked Questions about Meadowside & St Francis

What types of Care is Meadowside & St Francis registered for?

Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Meadowside & St Francis have?

There are 69 Single Rooms.

What are the Facilities & Services at Meadowside & St Francis?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadowside & St Francis to the centre of Plymouth?

3.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowside & St Francis to verify any information. View our terms and conditions. Meadowside & St Francis has an Enhanced Service - more info.