Merafield View Nursing Home

The atmosphere at Merafield View is warm, calm and homely with pristine cleanliness and comfort of a high end hotel. The true heart of Merafield View is the attentive and deeply caring staff. Every single member of the team, from the nurses and dedicated carers, to the activities coordinators and maintenance staff treat the residents with genuine warmth, dignity and tender compassion, they take time to truly learn each residents personal history, daily preferences and quirks. A large menu of highly nutritious meals is provided daily for residents to choose from. if nothing takes their fancy, staff go out of their way to provide anything a resident would like. We are profoundly grateful to the entire team for the care and compassion they showed my mother in her last weeks. We highly recommend this nursing home.

Merafield is a caring home. The moment my husband and I walked through the door we knew it was a place where Dad would be safe and lovingly cared for by the staff, it felt like a home. Sadly Dad was only there for 9 weeks before he passed away. He was helped to enjoy life and make friends. It is impossible to thank everyone, from the cleaners, carers, cooks, nurses, managers and the owner, just to say they were all amazing and didn't just make Dad feel at home but also made us feel part of the Merafield family. It is a home full of kindness, compassion, dignity and loving care.

They treat family and friends with respect. Overall the home is highly recommended

Well looked after from very caring staff. A pleasure to have had them by my side to look after me with lots of smiles on their faces.

Our precious Mum/Grandmother was put into the care of this wonderful Nursing home for 1 week for end of life/pallative care. The care and compassion from the staff for our mum was outstanding. The staff also had huge respect and care for us as a family going through such a sad and difficult time. We were very fortunate that Grandma/Mum's final days were spent in this home.

The staff work well in some difficult circumstances - the corridors are too narrow but they make light of the difficulties. The doors to the rooms are much too heavy and VERY DIFFICULT to keep open. This needs addressing.

The standard of care was excellent, especially personal care. The staff made visitors very welcome. Due to mobility problems regular exercise was carried out in individual rooms and all other forms of individual interests, e.g. handicrafts.

Mum is very happy and comfortable in her large room with its beautiful views over the moor.

My husband was approaching the end stages of his life and was at Merafield for only nine days before he sadly passed away. The staff at Merafield are a credit to the care sector, they were the most caring, thoughtful and kind staff who treated my husband with dignity and respect. As a family, we want to thank the Registered General Nurse and the team for everything, we appreciated you so much.

The staff are very friendly, it is not like other homes I have visited.

Merafield View Nursing Home cared for my late wife’s cousin for approximately three years before she sadly passed away. She was given the best of care and respect by the team at Merafield View. I cannot speak too highly of her final years. In her words, they were the happiest of her life. I was a regular visitor and always witnessed the very best of care for the residents. Thank you Merafield View for giving my relative some of the happiest days of a very hard life.

For reasons beyond my control I am now unable to visit but I am very happy with my mother's care and confident that her welfare is being looked after. Thank you.

My mother-in-law has been looked after for 5 years. She is happy, content has all her marbles but is completely bedridden. At all times especially in recent times, the staff have gone out of their way to keep the family link going with photos, calls, emails and total loving care.

My mum was end of life and when she passed away the staff were very caring towards the family, it made us feel like we were all one family .

He was kept clean,comfortable and very well cared for. A huge thank you to everyone involved. One thing that really helped him to feel happy was being able to bring my dog, who he loved. There was not one thing I could say was a worry or disappointment. As visitors, we were looked after very well and when he passed, the staff were amazing. The decor is a little worn but is compensated by our brilliant experience.

Staff were timely, friendly and courteous, they were happy to help with any of the family and Nans requests. The staff I encountered were clearly passionately dedicated to the care of others (thank you all, it was very much appreciated).

The catering staff always ensured Nan had what she needed, from cream on her porridge in the morning to a sherry glass at lunchtime!

Sadly Nan died last week but the end of life care she received was excellent, all the just incase end of life medications were on hand if needed (thankfully they were not). Staff were totally respectful after Nans death ensuring family were supported and informed.

I would not hesitate in recommending Merafield at this time.

This is how nursing/care homes should be run - A*!

My father was in Merafield View for four months before his recent death. On my numerous visits I was unfailingly impressed by the warmth and friendliness of all the staff. Merafield smells clean and fresh on entering and creates a reassuring feeling of homeliness.

My father was always treated with respect and never talked over. I felt that efforts were made to maintain as much dignity as possible in the circumstances. Staff were prepared to go out of their way to ensure his comfort and care, whether or not it was their direct responsibility.

I was particularly impressed that the care extended to family and friends. My stepmother, who visited my father every day, and I were always welcomed and provided with regular tea/coffee etc without having to ask. Food was home made and delicious.

The comments above apply to all the staff working at the home. Credit must go the managers who create such a warm and caring culture. I cannot recommend this home highly enough.

I was so pleased with care my husband received and I was looked after as well when visiting. I was so impressed with care from management to domestics. I'm going to see if I can stay there when I have a knee replacement sometime this year. Would highly recommend this care home.