Douglas House

Douglas Avenue, Brixham TQ5 9EL
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8.2 2 Reviews
  • Douglas House, Brixham
Douglas House – Part of Valorum Care Group

Situated in the charming fishing town of Brixham on the beautiful South Devon coast, Douglas House is a purpose-built, two-storey care home that accommodates up to 30 adults with physical disabilities and complex needs. Just a short walk from the home, residents can enjoy a range of local amenities including independent shops, cafes, pubs, and leisure facilities, supporting community inclusion and daily choice.

Douglas House is committed to delivering high-quality, person-centred nursing and care. Regulated by the Care Quality Commission, the dedicated and experienced team ensures that every individual’s needs are understood and met with the utmost privacy, dignity, and respect. The team works closely with each resident to tailor support that aligns with their goals, preferences, and daily routines.

Residents at Douglas House lead active, fulfilling lives, with a strong focus on promoting independence, health, wellbeing, and skills development. The home offers an extensive programme of activities that caters to a wide range of interests – from creative arts and crafts to social events, leisure outings, and exercise sessions. Alongside the professional staff, committed volunteers enhance the life of the home by supporting both individual and group activities, ensuring everyone has opportunities to engage, connect, and thrive.

Douglas House empowers residents to get the most out of life, supporting individuals to maintain meaningful relationships with family and friends and build the confidence and skills needed to move on to more independent living if they choose to do so.

As part of Valorum Care Group, Douglas House is dedicated to enabling adults with disabilities to live with dignity, purpose, and choice within a safe, supportive, and nurturing environment.
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Care Provided

Primary Care Categories

  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Roxy Black (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (10)

Douglas House Reviews (2)

8.2

Douglas House has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Douglas House has 2 reviews.

Overall Experience
  • 2
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Date Published
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Reviewer Connection to Douglas House
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Total of 2, showing 1-2
Review from J M (Husband of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Douglas House is now a near perfect home for my darling wife, who has been a resident for the last 14 years.
It has own large car park.
It has a pleasing aspect to the eye from the front entrance.
It has large corridors that can let a wheelchair pass another, without any problem.
It has large, clean
and spacious rooms.(some rooms have their own shower room)
It has large and spacious bathrooms.
It has a beautifully kept garden with Koi Carp fishponds.
It has very large communal dining room and activities room.(Excellent in house Physio who works primarily out of activities room). Also activities team.
It has a wonderfully large balcony with various plant and vegetable pots.
Finally it has far more importantly a manager and her team of carers who actually do care for my wife and all other residents and love their job and are exceptionally good at it.
I'm more than happy how wife beautiful wife is being cared for and would wholeheartedly recommend Douglas House as a special carehome
Reply from Simon Porter, Business Development Lead at Douglas House

Thank you so much for your kind review. Feedback like yours really helps us to keep improving while also showing the team where they're making a real difference. We'll take on board the points you've raised and continue working hard to make sure every resident receives the very best care and support. I'll be sharing your comments with the team, who will be so pleased to hear the positive impact they're having.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill B (Sister of Resident) published on 9 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my sister after she moved here a few weeks ago. This place is as much as home from home as you will find. I love that the staff do not wear a uniform which makes for an informal environment. My sister has a lovely, homely room with all her furniture and personal things that make it her home.
The staff were at hand without being intrusive and talked like a friend rather than a carer, absolutely wonderfully caring and genuine people who love their job. I was made to feel I was entering my sisters home and not a institution. Well done to this amazing team and thank you for being a friend to my sister.
Reply from Liam Dunn, Referrals Officer at Douglas House

Dear Jill,


Thank you very much for the kind words about Douglas House and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve the level of care you have so graciously commended and we have forwarded your compliments to them.


Kindest regards,
Liam Dunn
Leonard Cheshire Disability
Referrals Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Douglas House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Douglas House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Douglas House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Douglas House

What types of Care is Douglas House registered for?

Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Douglas House have?

There are 30 Single Rooms.

What are the Facilities & Services at Douglas House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Douglas House to the centre of Brixham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Douglas House to verify any information. View our terms and conditions. Douglas House has an Enhanced Service - more info.