Loring Road, Christchurch BH23 2GZ
Group: Tricuro Ltd
Person in charge: Amanda Elliott (Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 81 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Admission Information: Ages from 55 to 100.
Single Rooms: 81
Rooms with ensuite WC: 81
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Avon View: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5 (maximum of 10) for Avon View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Avon View in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Avon View is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Avon View is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 0 Reviews ÷ 16.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Avon View has a Review Score of 5 (5.000) from 1 Reviews
Review submitted from a Website Submission by Shane C (Nephew of Resident) on Saturday 7 May 2016. Relates to March 2016.
On my visits to see my Aunt (I spent most afternoons over a three week period) I found she was being treated with care, dignity and respect.
The help I received and still do, via phone, is outstanding.
I would have to say, on my overall visits, I flew back to Australia knowing that my Aunty is in good hands.
Excellent care all-round.
How likely would you be to recommend Avon View? Extremely Likely