Avon View

Loring Road, Christchurch BH23 2GZ
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8.1 9 Reviews
  • Avon View, Christchurch
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Care Provided by Avon View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

There is additional cost for hairdressing and chiropody services.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Inga Nedzelskiene (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)

Visiting

  • Visitors welcome anytime providing they have no symptoms of covid-19. The home ask all visitors to wear masks in communal areas which are provided at the entrance.

Parking

  • There is a dedicated carpark for Avon View.

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Avon View Reviews (9)

8.1

Avon View has a Review Score of 8.1 (8.074) out of 10, based on 3 reviews in the last 2 years.
Over all time Avon View has 9 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Avon View
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Total of 9, showing 1-9
Review from Fiona L (Stepdaughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had broken my elbow and couldn't visit Dad for seven weeks and couldn't drive, I visited him today for the first time. Dad was clean shaven and really happy to see me. He ate most of his lunch and I told him why I hadn't visited. He was calm and pleasant and very lucid. We filled in a form. He has
been looked after really well in my absence and am so grateful to staff on the nurse line.
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Review from R S (Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and very caring. Altogether made a big health problem not so bad.
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Review from Kathy S (Wife of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Avon View for three and a half years.
The last year in nursing.
The care in nursing has been wonderful not only for my husband but for me too.
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Review from J S (Wife of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was transferred from another care home after a stay of six weeks funded by the hospital. He was not happy at all, with poor care and cold food. He went to Avon View seven weeks ago and as he himself says it is as different as chalk and cheese. He is now happy as can be under his circumstances.
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Review from Kathryn L (Daughter of Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout Mum’s residency on Bluebell/Poppy with the team at Avon View (June 2021-March 2023) Mum was treated with the utmost respect and dignity; friendship and kindness; humour and diligent attention to care and medical provision. The wonderful team helped her settle in, taking part in the many
varied activities, and find her place within their community popping in and out of her room (especially in the difficult periods of covid restrictions) chatting and caring in equal measure. Avon View put mental and physical wellbeing in equal measure at the top of their care, taking time to sit and chat with Mum and supporting me was greatly valued. Twice weekly zoom calls with myself/brother and friends were priceless. Activities with her many friends were varied and enjoyable - including Alpaca’s, therapy dogs, cooking, gardening, crafts, Church services and games! Exceptional cleanliness of well equipped facilities and varied, enjoyable meals too! Avon View felt like home to Mum and to me.
Reply from Nadia Greenmaidan, Registered Manager at Avon View
Dear Kathryn, thank you for your heartfelt review. these are things we strive for on a daily basis and we feel privileged to have been able to deliver such a service to your mum. All the best.…read more
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Review from Susan C (Regular Volunteer) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are a group of ladies that knit fiddle blankets, Pom Pom exercise balls and fiddle toys for dementia patients.
We were invited to a coffee morning at the home, the atmosphere was wonderful, the residents were happy and laughing, and the staff were superbly caring, we were very impressed the leadership
was great and showed that it permitted throughout the whole home.
Reply from Nadia Greenmaidan, Registered Manager at Avon View
Thank you so much for your glowing review. We loved welcoming back our valued volunteers and we were so pleased to be able to share some of the great days we have at Avon View.
Thank you for your…read more
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Review from Susan J (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was placed at Avon View this year by the local authority from his previous care home. The care he receives is excellent in every way. There are staffing issues (as there are in all care homes) but not once has his care been negatively impacted. The staff treat Dad with kindness, patience and
compassion and promote his dignity. Dad is very frail and not keen to engage with others. The activities coordinator goes out of her way to spend one to one time with him. Dad is on the nursing floor and the nurses are excellent at keeping me informed of any significant issues. Hygiene is also excellent and this is very important to me and my dad. I would not hesitate to recommend Avon View to anyone looking for their loved one to be cared for so very well. I do not have to worry on a daily basis which is a huge relief to me.
Reply from Nadia Greenmaidan, Registered Manager at Avon View
Dear Susan, thank you so much for your review. At Avon View, we pride ourselves on delivering compassionate and attentive care and we are so glad that your father is having a positive experience. Warm…read more
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Review from Caroline G (Daughter of Resident) published on 13 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the dementia unit of Avon View for 2 months and during that time he has been treated with enormous kindness and respect at all times. He was not easy to settle as his journey had taken him from home to hospital to temporary care home then finally to Avon View, but the home was
patient, worked closely with our family and he is now happy, settled and well cared for. I have witnessed a true example of person-centred care - led by exemplary management and wonderfully caring staff. The home is well thought out, clean, and the food excellent. The lovely lady I have seen carrying out activities could not have put more thought into her role - well done to you, on what I am sure is not a generous budget. Well done all of you and thank you very much.
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Review from Shane C (Nephew of Resident) published on 23 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my visits to see my Aunt (I spent most afternoons over a three week period) I found she was being treated with care, dignity and respect.
The help I received and still do, via phone, is outstanding.
I would have to say, on my overall visits, I flew back to Australia knowing that my Aunty is in
good hands.
Excellent care all-round.
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Current Review Score: 8.1 (8.074)

Overview of Review Score

The Review Score of 8.1 (8.074) out of 10 for Avon View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Avon View is calculated as follows: ( (27 Excellents x 5) + (5 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 36 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.435 Points relating to the number of positive Reviews for Avon View is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 3 Positive Reviews ÷ 16.2 = 0.185
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Avon View

What types of Care is Avon View registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avon View have?

There are 81 Single Rooms.

What are the Facilities & Services at Avon View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avon View to the centre of Christchurch?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon View to verify any information. View our terms and conditions. Avon View has an Basic Service - more info.