Bymead House

Mum spent two years as a resident at Bymead having had to leave her home when the level of care required made it no longer feasible for her to stay at home. Besides having had several TIAs and quite severe arthritis she also had vascular dementia. Bymead were welcoming, professional and caring from the get-go. Mum was, probably like many making this transition, initially resistant and uneasy at being in a home but the staff were engaged and attentive without being invasive or assertive: they wanted to make sure Mum felt as relaxed as possible and also made sure that her family were kept informed of her condition as she settled in. It is notable that Bymead does not have significant staff turnover so both the carers and nursing staff can build meaningful relationships with residents and the home's management also make a point of staying connected with residents and their families. Throughout Mum's stay and her ultimate passing at the home, this team were always caring and considerate.