






Waterloo Care Home is a real home for life near the lovely market town of Wimborne, in Dorset., providing affordable residential, dementia and respite care.
Staff have the specialist training and experience to care for people with mixed dementia, vascular dementia, frontotemporal dementia, Alzheimer’s disease and dementia with Lewy bodies, Parkinson’s, mental health issues and historic brain injury.
There are 36 single bedrooms, across the ground floor and the first floor. The...
Care Provided by Waterloo Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Waterloo Care Home for full pricing details and T&Cs.
Contact Waterloo Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Christine Calkin(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- Visitors welcome anytime
Parking
- Ample parking
Waterloo Care Home Reviews (40)
Waterloo Care Home has a Review Score of 9.3 (9.327) out of 10, based on 8 reviews in the last 2 years.
Over all time Waterloo Care Home has 40 reviews.
I have found the staff very caring and happy. I am very impressed with how this home is run. I always get follow-up letters and calls when something is wrong with the resident.
I, therefore, cannot comment on rooms, facilities, food and drink etc. Whenever I have spoken to the staff, they have always been courteous and helpful and my brother seems to be quite content.
If we've ever had any concerns over our brother, it's been dealt with very quickly.
They always keep us informed of any other health problems by phone. They tell us if he's seen the doctor or anyone else and for what reason. Like we always say, it's not a top of the range home, but it is so homely and caring, which counts for everything.
If I could suggest any one thing, it would be a bit more of a selection of green vegetables with the meals (cooked soft of course)
I am only able to visit my mother annually but always find her happy and well cared for. She never complains of loneliness or lack of company and is happy. She is allowed to do as she wishes - no hard and fast rules.
The staff are very caring and the manager is very understanding of my father's needs. He is a very challenging patient and the staff handle him very well.
The staff at Waterloo Care Home are both empathetic and sympathetic and undertake their jobs with true professionalism. My mother has been a resident at the home for over two years and I continue to be reassured that she receives the care she needs for her dementia. Living quite a distance away from the home my visits are not frequent, but the carers keep me up to date with any fluctuations in my mother's health. I would highly recommend a visit to this home.
At Waterloo Care Home my mother was happy and well cared for. There was always something to join in with plenty of cake and treats. The staff always new details of mums care and activities due to their small friendly atmosphere.
The staff at my father's care home were very professional and took great care of him until his recent death. They were often working in difficult circumstances but still managed to go the extra mile wherever they could. As the last few weeks of his life were during the lockdown because of the Coronavirus, we found it very comforting that the staff kept us very much informed in my father's health and comforted him and chatted to him right up until his last breath. Thank you so much to all concerned.
Not only did they care for a loved one they also reassure that the relatives were put at ease too.
I have no hesitation in recommending the care home to family, friends, etc.
Thank you Waterloo Care Home.
My husband was admitted for palliative care and sadly died after only 6 days in the home. All staff were very caring and efficient.
Although the building is a little tired and the ventilation and heating could be improved, the staff more than makeup for it. The manager is excellent, as are her staff. My father is well cared for and we can be safe in the knowledge he is being expertly and sensitively looked after.
My mother, who has bad Alzheimer's, has been resident for about five weeks and has flourished under the care of Waterloo. Her partner, who was very ill at the time, was discharged from hospital to join her, but sadly, due to his general ill health, died just over a week ago. I was with them both the day before he died. The end of life care the carers gave to him was impeccable, sympathetic, gentle and caring. He was in the best place possible. They are attending brilliantly to my mother, ensuring she gets up and eats and drinks regularly. And when I visit her it is obvious that she is benefiting hugely from being in Waterloo. Thank you so much.
Great staff, very attentive and kind. They are really taking great care of my mother in law. We are both really pleased with the level of care she receives.
Waterloo Care Home is very friendly well staffed and I feel my aunt is very well looked after. It would be good to have more activities for the residents as I feel the biggest problem is boredom, but I fully appreciate it takes funding to provide any extra services such as this.
My husband was from January 2017 to October 2018 when he, sadly, passed away.
They put me right and if I go wrong I would be happy to return.
Waterloo Care Home is very good, clean and the staff are all very helpful. We are very satisfied with the way my 92-year-old mother is being looked after.
All the staff at Waterlook Care Home are always absolutely excellent and professional. They have a nice demeanour and look after my mum to the best standards possible. I would not hesitate to recommend this care home to anyone and have done so on regular occasions. Thank you to all concerned.
The care provided for my mother is good. She is happy and all her needs are met. The staff are patient and communicate effectively with me if there are worries or important changes. There is a range of activities on offer to the residents. The most important thing for me is that I am free from worry about my mother's safety and welfare. The food provided is excellent - meals are varied and nutritious. Family (including dogs) are always made to feel welcome.
Her room is very pleasant and all the staff are very caring and attentive to her needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Waterloo
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